Team Lead, Sales Engineering
#### **我们做什么?**三是为现代电商而构建的 AI 操作系统。我们帮助你看到在业务中实际上有什么作用,什么没有,以及接下来要做什么。然后我们采取行动为你 暂停低效广告,生成下一批创意,在它咬伤之前标记库存风险。我们将业务中的每个信号拉到一个地方,并将其放在行业最可靠的测量基础上。而且,我们还提供了商业中最具实践性的 AI Moby 2 让你打入任何你想要的 LLM,以你业务的完整背景地进行。莫比2不仅会提供洞察力,还能为你执行决策。它可以通过自动化来使其余的堆更智能。结果是:超过65,000个品牌如 Pressed Juicery,OUAI 和 True Classic 将复杂数据变成实际上带来的利,速度和规模无法人类实现的行动。###角色领导三鱼的销售工程团队,同时还要承担自己的交易。你将管理三个 SEs 教练,电话评论,开发个人拥有团队书中最艰难的技术机会。大约一半时间在现场,一半领先团队。##*你会做什么?- 通过自己的交易进行技术发现,POC 和演示活动。通常是最大的和最具竞争力的交易。- 从团队中采取他们无法完成的技术和竞争对抗的升级。- 培训三家 SE:反复 1:1s,与我们的框架相比结构化调用评论,并为每个公司制定明确的发展计划。- 在这里定义并记录 SE 如何工作:当 SE 签订协议时,一个 POC 需要什么才能开始和"过去"意味着什么,在演示之前的发现标准以及构建解决方案架构的清洁交付内容。- 招聘和 SE 随着团队成长而增加。- 拥有你团队预售承诺的准确性。解决方案架構必须提高它。###成功的表现 - 通过技术评估阶段,在你的交易和整个团队中进行转换。- 在 SE 支持的交易上周期时间较短。- 预约前闭后会持续下去。- 一个记录完整的 SE 过程实际上是整个团队所遵循的。- 三个 SE 比当你开始时要好得多。###要求 - 6年以上销售工程,解决方案咨询或类似的技术预售职位。- 经验辅导或指导其他 SEs 正式管理头不必需,但需要有 ra
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#### **What Do We Do?**
Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.
We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.
The result: more than 65,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.
### The Role
Lead Triple Whale's Sales Engineering team while still carrying your own deals. You'll manage three SEs — coaching, call reviews, development — and personally own the hardest technical opportunities in the team's book. Roughly half your time in the field, half leading the team.
### What You'll Do
- Run technical discovery, POCs, and demos on your own deals — typically the largest and most competitively contested.
- Take escalations from the team on technical and competitive objections they can't close out.
- Coach three SEs: recurring 1:1s, structured call reviews against our frameworks, and a clear development plan for each.
- Define and document how SE works here: when an SE engages a deal, what a POC requires to start and what "passed" means, discovery standards before a demo, and what a clean handoff to Solutions Architecture contains.
- Hire and ramp SEs as the team grows.
- Own the accuracy of what your team promises pre-sale. Solutions Architecture has to build it.
### What Success Looks Like
- Conversion through the technical evaluation stage, on your deals and across the team.
- Shorter cycle times on SE-supported deals.
- What gets promised pre-close holds up post-close.
- A documented SE process the whole team actually follows.
- Three SEs measurably better than when you started.
### Requirements
- 6+ years in sales engineering, solutions consulting, or a similar technical pre-sales role.
- Experience coaching or mentoring other SEs — formal management title not required, but you need to have raised someone else's game before.
- Track record of building process, not just following it: POC criteria, discovery standards, handoff requirements, review cadences you put in place that stuck.
- Working SQL fluency.
- Hands-on experience with marketing attribution — pixel-based, multi-touch, or MMM.
- Comfortable telling a customer we haven't built something, and telling a rep their deal isn't as strong as they think.
### Nice to Have
- E-commerce or DTC background — MER, CAC, contribution margin, payback.
- Competitive experience.
- Shopify ecosystem depth, including headless or non-Shopify implementations.
- Formal people-management experience.
This is a bonus-eligible position. The expected base salary for this role is $170,000–$190,000 per year. The role is also eligible for a 20% annual bonus under Triple Whale’s compensation plan. The expected on-target earnings are approximately $200,000–$225,000 per year.
Eligible employees receive medical coverage; a 401(k) with a company match of up to 3%; 30 days of paid time off accrued monthly after the first 30 days of employment; five sick days; and nine paid company holidays. Triple Whale also offers paid parental leave for eligible employees.
#### **Join Us in Making Waves**
If you’re looking for more than just a job and want to be part of a movement reshaping the future of Ecommerce, Triple Whale is the place for you. We’re on the lookout for driven, curious, and creative individuals ready to thrive in a fast-paced environment.
**Referred?** Got here thanks to a friend? Splash some gratitude their way! They'll need to submit your application through our referral system to make it official.
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