Credit Controller
我们正在寻找一个信用控制员承包商，每六个月加入我们的团队。通过积极的信贷控制，准确的账户管理和有效解决支付和发票查询来支持健康的现金流动并提供出色的客户体验，这一角色至关重要。作为协作帐户收益团队的有价值成员，你将与客户和内部利益相关者建立牢固的关系，帮助减少老龄化债务，降低风险和提高支付性能。你还将有机会为处理改进做贡献，并在更广泛的金融功能中支持积极变革。你将会做什么：·管理客户账户组合，建立积极的关系并帮助确保支付按时收到，同时减少老龄化债务 · 掌握客户查询，与整个业内同事密切合作以实现及时和准确的解决方案 · 保持准确的客户帐户，进行和解，调查不一致情况，并确保记录更新 · 如有必要，提取发票和信用卡，支持流的结算过程，协助解决与支付相关问题 · 确定改善工作方式，为流程改进做出贡献，并支持更广泛的账户领取者团队实现共同目标 你将如何发挥作用：· 在信用控制，领取帐户或类似金融角色方面有丰富的经验，具有信心管理客户账户和提供优秀服务 · 卓越的沟通和关系建设技能，使你能够与客户和同事合作解决问题并取得积极结果 · 有主动和组织的方式，能够有效地优先处理工作负载，跟踪过程和管理多项任务 · 专注于细节和解决问题的技能，帮助你识别差异，调查问题并保持准确的财务记录 · 一种持续改善的心态，愿意分享想法，支持团队目标，并有助于创造更高效的工作方式 · 经验信用控制/账户应收角色 · 中级 MS Excel 技巧 ·强大的沟通能力和利益相关者管理能力 ·有效地管理工作负担和优先事项的能力 · 对细节的良好关注和解决问题的能力 ·接触到
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We’re looking for a Credit Controller contractor to join our team on-a 6-month basis. This role is critical to supporting healthy cashflow and delivering an outstanding customer experience through proactive credit control, accurate account management, and effective resolution of payment and billing queries. As a valued member of a collaborative Accounts Receivable team, you'll build strong relationships with customers and internal stakeholders, helping to reduce aged debt, minimise risk, and improve payment performance. You'll also have the opportunity to contribute to process improvements and support positive change across the wider finance function.
What you’ll be doing:
- Manage a portfolio of customer accounts, building positive relationships and helping to ensure payments are received on time while reducing aged debt
- Take ownership of customer queries, working closely with colleagues across the business to achieve timely and accurate resolutions
- Maintain accurate customer accounts, carrying out reconciliations, investigating discrepancies, and ensuring records are kept up to date
- Raise invoices and credit notes where required, supporting smooth billing processes and helping to resolve payment-related issues
- Identify opportunities to improve ways of working, contribute to process enhancements, and support the wider Accounts Receivable team in achieving shared goals
What you’ll bring to the role:
- Strong experience in credit control, accounts receivable, or a similar finance role, with the confidence to manage customer accounts and deliver excellent service
- Excellent communication and relationship-building skills, enabling you to work collaboratively with customers and colleagues to resolve queries and achieve positive outcomes
- A proactive and organised approach, with the ability to prioritise workloads, follow processes, and manage multiple tasks effectively
- Strong attention to detail and problem-solving skills, helping you to identify discrepancies, investigate issues, and maintain accurate financial records
- A continuous improvement mindset, with a willingness to share ideas, support team goals, and contribute to creating more efficient ways of working
- Experience in a Credit Control/Accounts Receivable Role
- Intermediate MS Excel skills
- Strong communication and stakeholder management skills
- Ability to manage workload and prioritise effectively
- Good attention to detail and problem-solving skills
- Exposure to complex billing and disputes
- NetSuite experience is desirable but not essential
CityFibre is partnering with Talent Works to manage our contingent worker vacancies. If you are successful in your application, you will be engaged by Talent Works to work on assignment at CityFibre.
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at . We want to help!
We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at . We want to help!
Location: Remote
Contract length: 6-months
IR35: IR35
Start Date: Immediate start
As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
Originally posted on Himalayas