远程居家数据录入 - 文员 - 初级职位
Remote Work From Home Data Entry - A Typist - Entry Level
全职职位描述
远程数据录入员和打字员招聘
我们正在寻找有抱负的个人，作为我们的呼叫中心团队成员，开启具有挑战性且富有回报的职业生涯。
WORK OUT WORLD 招聘能够取得卓越成果、能为客户提供出色服务，并在组织内努力激发积极变化的人。
作为客户体验专员，典型的一天你会为 WORK OUT WORLD 工作：
- 接收由代理转来的具有挑战性的电话
- 协助并解决客户的疑虑
- 使用验证流程核实数据和信息
- 回答客户的问题，同时展示出色的客户服务技能
- 记录客户的问题和解决方案
- 达到或超越所有管理指标
- 保障社区安全，带来改变
如果你符合以下条件，这可能是一个绝佳的职位：
- 是一位以客户为中心的有抱负的个人
- 具备处理压力大的客户互动的能力
- 有一年呼叫中心、销售或领导经验
- 具备良好的计算机技能，有双显示器经验者优先
- 具备优秀的口头和书面沟通能力以及解决问题的能力
- 能够处理高通话量，在必要时按照业务需求遵守规定的休息/午餐时间
- 能在家工作，且有安静的网络环境
- 电脑通过以太网线连接互联网（不使用Wi-Fi）
平等机会雇主
WORK OUT WORLD 的政策是实施平等就业机会计划，确保所有员工和申请人在基于个人资格，而不论种族、肤色、信仰、宗教、国籍、性别、性取向、残疾、年龄、婚姻状况、遗传信息、性别认同，或其在公共援助方面的地位的基础上，都能获得就业和晋升机会。
最初发布于喜马拉雅山
查看英文原文
Full Job Description
Remote Data Entry and Typist Employee Required
We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.
WORK OUT WORLD hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.
Whats a typical day as a Customer Experience Associate? Youll be FOR WORK OUT WORLD:
- Receiving challenging calls transferred from agents.
- Assisting and troubleshooting customer concerns
- Verifying data and information using a verification process
- Addressing customers questions while displaying exceptional customer service skills
- Documenting both customer concerns and solutions
- Meeting or exceeding all managed metrics
- Keeping your community safe and making a difference
This job might be an outstanding fit if you:
- Are an ambitious customer focused individual
- Have the ability to handle stressful customer interactions
- Have one year of Call Center, Sales, or leadership experience
- Have strong computer skills with dual monitor experience preferred
- Display excellent verbal and written communication skills plus problem-solving skills
- Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
- Are be able to work from home with internet in a quiet area
- Have your computer connected to the internet via an Ethernet cable (not Wi-Fi)
Equal Opportunity Employer
It is and will continue to be the policy of WORK OUT WORLD to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.
Originally posted on Himalayas