双语执行助理(西班牙语-英语)
Bilingual Executive Assistant (Spanish-English)
我们正在寻找一位高度有条理、值得信赖且积极主动的行政助理,为公司管理层提供全面的行政和运营支持。该职位将负责多种职责,包括电子邮件管理、客户服务、日程安排、物资订购、项目协调以及一般行政工作。
理想的候选人必须精通英语和西班牙语,能够用两种语言与客户、供应商和团队成员进行专业沟通。
要求
主要职责:
- 管理和整理高管的电子邮件收件箱,包括查看、优先处理、回复和跟进信息和请求。
- 作为客户、客户、供应商和内部团队成员的主要联系人,提供专业且及时的沟通。
- 提供中英文双语客户服务,解答问题、解决纠纷并确保良好的客户体验。
- 协调和维护高管及公司的日程、会议、承诺等。
- 安排客户预约、团队会议、项目相关活动和其他商务活动。
- 安排和协调内外部会议,包括日程安排、后勤保障和后续沟通。
- 跟踪重要截止日期、行动项、预约和交付成果,确保任务按时完成。
- 协助项目管理,协调任务、跟踪项目进展、传达更新并跟进团队成员。
- 管理和更新项目管理平台、任务列表和操作流程。
- 订购项目和业务运营所需的材料、用品、设备及其他资源。
- 与供应商和供应商沟通价格、库存、订单、送货和日程安排。
- 跟踪物料订单和送货,确保物品按时到达并正确记录。
- 协助项目协调,与客户、供应商、承包商和内部团队成员沟通。
- 保持客户信息、项目细节、订单、发票和其他行政文件的准确记录。
- 按需准备报告、文件、电子表格、演示文稿和其他商业材料。
- 整理和维护数字文件、合同、客户记录和机密公司文档。
- 协助处理发票事宜。
查看英文原文
We are seeking a highly organized, dependable, and proactive Executive Assistant to provide comprehensive administrative and operational support to company leadership. This role will oversee a variety of responsibilities, including email management, customer service, scheduling, ordering materials, project coordination, and general administrative tasks.
The ideal candidate must be proficient in both English and Spanish, with the ability to communicate professionally with customers, vendors, and team members in both languages.
Requirements
Key Responsibilities:
- Manage and organize executive email inboxes, including reviewing, prioritizing, responding to, and following up on messages and requests.
- Serve as a primary point of contact for customers, clients, vendors, and internal team members, providing professional and timely communication.
- Provide bilingual customer service in English and Spanish, addressing questions, resolving issues, and ensuring a positive customer experience.
- Coordinate and maintain executive and company schedules, appointments, meetings, and commitments.
- Schedule customer appointments, team meetings, project-related activities, and other business engagements.
- Arrange and coordinate internal and external meetings, including scheduling, logistics, and follow-up communication.
- Track important deadlines, action items, appointments, and deliverables to ensure tasks are completed on time.
- Assist with project management by coordinating tasks, tracking project progress, communicating updates, and following up with team members.
- Manage and update project management platforms, task lists, and operational workflows.
- Order materials, supplies, equipment, and other resources needed for ongoing projects and business operations.
- Communicate with vendors and suppliers regarding pricing, availability, orders, deliveries, and scheduling.
- Track material orders and deliveries to ensure items arrive on time and are properly accounted for.
- Assist with project coordination by communicating with customers, vendors, contractors, and internal team members.
- Maintain accurate records of customer information, project details, orders, invoices, and other administrative documentation.
- Prepare reports, documents, spreadsheets, presentations, and other business materials as needed.
- Organize and maintain digital files, contracts, customer records, and confidential company documentation.
- Assist with invoice processing, expense tracking, purchase orders, and other administrative financial tasks.
- Monitor and respond to customer inquiries through email, phone, messaging platforms,
- and other communication channels.
- Coordinate customer follow-ups and ensure outstanding questions or requests are addressed promptly.
- Assist leadership with research, data collection, and preparation of information needed for business decisions.
- Support sales, marketing, and business development activities through administrative assistance, lead tracking, and customer follow-up.
- Collaborate with team members and leadership to improve internal processes and increase operational efficiency.
- Proactively identify administrative needs, potential issues, and opportunities to improve workflows.
- Handle special projects and ad hoc administrative assignments while maintaining accuracy, professionalism, and deadlines.
- Maintain a high level of confidentiality when handling sensitive business, customer, and company information.
Qualifications & Skills:
- Minimum of 3 years of experience as an Executive Assistant, Administrative Assistant,
- Virtual Assistant, Operations Coordinator, Project Coordinator, or similar role.
- Fluent or highly proficient in both English and Spanish, with strong written and verbal communication skills in both languages.
- Excellent organizational and time-management skills with the ability to manage multiple priorities simultaneously.
- Strong customer service skills and a professional, friendly, and solutions-oriented communication style.
- Experience managing email inboxes and handling professional correspondence.
- Experience coordinating schedules, appointments, meetings, and deadlines.
- Experience with project management, task tracking, and coordinating multiple projects or workstreams.
- Experience ordering materials, supplies, or equipment and communicating with vendors and suppliers.
- Advanced proficiency with Google Workspace and/or Microsoft Office applications.
- Experience using productivity and project management tools such as ClickUp, Asana, Trello, Monday.com, Notion, Slack, or similar platforms.
- Familiarity with CRM systems such as HubSpot, Salesforce, Zoho, or equivalent software is preferred.
- Strong attention to detail and accuracy in administrative work and recordkeeping.
- Ability to prioritize tasks, manage competing deadlines, and adapt to changing business needs.
- Strong problem-solving and decision-making abilities.
- Ability to work independently while maintaining consistent communication with leadership and team members.
- High level of professionalism, reliability, integrity, and confidentiality.
- Ability to proactively anticipate needs and take initiative without constant supervision.
- Experience supporting executives, founders, contractors, or senior leadership teams is highly preferred.
Benefits
- Paid training
- Work from home
Originally posted on Himalayas