出海雷达

远程客户体验顾问(独立)

Remote Client Experience Consultant (Independent)

其他限定地区(需当地身份)
公司Travel With Lani
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Contractor
发布时间14 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

我们是一个以远程办公为基础的咨询团队,专注于度假、邮轮和团体行程规划。我们的使命是提供个性化、高互动的服务,帮助客户创造无缝且难忘的体验。
我们正在扩大团队,寻找有动力的个人,希望获得灵活、独立的机会,协助客户规划和协调全球旅行。

职责
与客户沟通以了解他们的偏好、预算和旅行目标
研究目的地、供应商和最新促销信息
为度假、邮轮和团体体验设计定制行程
协调预订,包括航班、住宿、邮轮、交通和活动
向客户提供关于时间表、文件和政策的清晰细节
保持预订、付款和客户沟通的准确记录
监控预订并根据需要协助修改或提供支持
建立和维护长期客户关系,以促进重复业务和推荐
参与持续的培训和职业发展

要求

  • 优秀的口头和书面沟通能力
  • 强大的组织能力,注重细节
  • 能够同时处理多个客户请求
  • 专业态度和客户服务意识
  • 适应远程、基于技术的工作环境
  • 熟练使用电子邮件、在线研究和基本的计算机应用
  • 能够独立工作并有效管理时间
  • 可靠的高速互联网连接和个人电脑

有客户服务、酒店业、销售或行政职位经验者优先,但不是必须的。
提供全面的入职培训和持续的职业发展机会。

福利

  • 灵活的远程工作环境
  • 作为独立承包商,拥有灵活的时间安排
  • 结构化的入职培训和持续的职业发展
  • 接入已有的供应商合作关系和预订平台
  • 导师指导和团队支持
  • 能够建立和扩展自己的客户群
  • 基于绩效的收入结构

这个机会适合寻求灵活性、自主性和在服务型咨询角色中成长的人士。
如果您对一个灵活的远程工作机会感兴趣,可以在协助客户协调有意义的体验的同时,建立自己的独立事业,我们鼓励您申请。

查看英文原文

We are a remote-based consulting team specializing in vacation, cruise, and group itinerary planning. Our mission is to provide personalized, high-touch service while helping clients create seamless and memorable experiences.
We are currently expanding and seeking motivated individuals who want a flexible, independent opportunity assisting clients with planning and coordinating their trips worldwide.
Tasks
Consult with clients to understand their preferences, budgets, and trip goals
Research destinations, suppliers, and current promotions
Design customized itineraries for vacations, cruises, and group experiences
Coordinate reservations including flights, accommodations, cruises, transportation, and activities
Provide clients with clear details regarding schedules, documentation, and policies
Maintain accurate records of bookings, payments, and client communications
Monitor reservations and assist with modifications or support as needed
Build and maintain long-term client relationships to encourage repeat business and referrals
Participate in ongoing training and professional development
Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills with attention to detail
  • Ability to manage multiple client requests simultaneously
  • Professional demeanor and customer-service mindset
  • Comfortable working in a remote, technology-based environment
  • Proficiency with email, online research, and basic computer applications
  • Ability to work independently and manage time effectively
  • Reliable high-speed internet connection and personal computer

Previous experience in customer service, hospitality, sales, or administrative roles is beneficial but not required.
Comprehensive onboarding training and ongoing professional development are provided.
Benefits

  • Flexible remote work environment
  • Independent contractor opportunity with schedule flexibility
  • Structured onboarding and ongoing professional development
  • Access to established supplier partnerships and booking platforms
  • Mentorship and team support
  • The ability to build and grow your own client base
  • Performance-based earnings structure

This opportunity is ideal for individuals seeking flexibility, autonomy, and the ability to grow within a service-based consulting role.
If you are interested in a flexible, remote opportunity where you can assist clients in coordinating meaningful experiences while building your own independent business, we encourage you to apply.
Qualified applicants will be contacted to schedule an informational meeting to review the role details, onboarding process, and next steps.
We look forward to connecting with motivated individuals who are ready to grow in a client-focused, remote consulting environment.
Originally posted on Himalayas

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