Registration Associate
关于会议催化剂：20年前作为一个简单的目标成为受尊敬的会议管理公司的公司，已经发展成具有更大的影响力和影响力。在会议催化器，我们拥有专业人员的一个特殊团队，致力于使客户的生活更容易，优化组织运作方式，并通过卓越的客户服务和创新软件解决方案建立长期关系。来看看成为 ConCat 有什么样的感觉！报告给：协会主任，会议管理运营地点：远程工作类型：全职，免费职位概要：我们目前正在寻找一个注册合作伙伴来支持我们不断增长的会议和活动组合。这个角色是适合在快速发展，细节导向环境中繁荣的人员，并带来了大量的注册工作流程，数据分析和客户支持经验。绩效评估：正式评价将由会议管理运营副主任进行六个月间隔，以评估职业绩。责任和义务：· 每年使用 Cvent 创建，测试和管理50多个事件注册网站，包括表格，逻辑，支付集成，折扣代码和通信工作流程。活动组合包括小型内部会议和大型外部会议 （从50到5000多名参加者）. · 保持注册记录，追踪参与者的状态，处理更新或取消，并在整个事件生命周期内确保数据准确性。· 作为与注册相关的查询的主要联系人，为客户和参赛者提供明确，快速和专业回应。· 为内部团队和客户生成定期及临时注册报告，仪表板和分析。· 将事件后数据进行调整并与财务团队合作以精确地完成注册和收入报告。· 与其他部门 （营销，物流，技术）协调以确保各平台的参观者体验一致。·根据需要提供现场支持，包括印章，登记和解决问题在本站注册工具。所需经验，技能和教育：· 2年以上使用 Cvent 等活动管理平台处理注册，报告和支付处理的经验。·已证明成功地管理各种事件的注册。
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About Conference Catalysts:
What started 20 years ago as a company with a simple goal to become a respected conference management company has grown and evolved to become something with a much greater reach and impact. At Conference Catalysts, we have an exceptional team of professionals who are dedicated to making our clients’ lives easier, optimizing the way our organizations operate, and creating life-long relationships through exceptional customer service and innovative software solutions. Come see what it’s like to be a ConfCat!
Reports to:Associate Director, Conference Management Operations
Location:Remote
Job Type:Full-time, exempt
Summary of Position:
We are currently seeking a Registration Associate to support our growing portfolio of conferences and events. This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and brings significant experience with registration workflows, data analysis, and client support.
Performance Evaluation:
Formal evaluations will be conducted at six-month intervals by the Associate Director, Conference Management Operations, to assess job performance.
Responsibilities and Duties:
- Build, test, and manage 50+ event registration websites each year using Cvent, including forms, logic, payment integrations, discount codes, and communication workflows. The portfolio of events includes both small internal meetings and large-scale external conferences (ranging from 50 to 5,000+ attendees).
- Maintain registration records, track attendee status, process updates or cancellations, and ensure data accuracy throughout the event lifecycle.
- Serve as the primary contact for registration-related inquiries, providing clear, prompt, and professional responses to clients and attendees.
- Generate regular and ad-hoc registration reports, dashboards, and analytics for both internal teams and clients.
- Reconcile post-event data and collaborate with finance teams to close out registrations and revenue reports accurately.
- Coordinate with other departments (marketing, logistics, tech) to ensure consistent attendee experience across platforms.
- Provide on-site support as needed, including badge printing, check-in, and troubleshooting onsite registration tools.
Required Experience, Skills, and Education:
- 2+ years of experience using event management platforms like Cvent to handle registration, reporting, and payment processing.
- Proven success managing registration for a variety of events, including both small-scale meetings and large, complex conferences.
- Advanced proficiency in Microsoft Excel, utilizing complex formulas, pivot tables, and data analysis functions to transform data into insights.
- Exceptional communication and organizational skills with a strong ability to manage multiple projects and stakeholders.
- Highly adaptable with a knack for quickly learning new technologies and solving problems in real time.
- Associate's degree, or equivalent level of education and experience.
Desired Experience, Skills, and Education:
- Cvent Certification or similar credentials.
- Background in events, association management, or B2B conferences.
- Bachelor's Degree.
Travel Requirements:
- Willingness to travel domestically for onsite event support (approx. 15–20% of the time).
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Compensation and Benefits:
- Compensation is commensurate with skills, education, and experience, starting at $53,000.
- Comprehensive Medical, Dental & Vision Insurance (Full employee premiums covered by Conference Catalysts).
- Health Flexible Spending Account (FSA) for eligible health & wellness expenses.
- 401(k) Retirement Plan following the 90-day onboarding period (Conference Catalysts matches dollar for dollar, up to 5% of employee deferrals).
- Uncapped flex time off following the 90-day onboarding period.
- 14 paid company holidays.
- Voluntary Life and AD&D insurance.
- Individual professional development budget.
- Annual office discretionary budget.
- Annual swag store budget.
- Monthly gym membership reimbursement.
Originally posted on Himalayas