全球战略客户总监
Global Strategic Accounts Director
在一家真正相信自己所做事情的公司工作是件有趣的事！
全球战略客户总监负责为Neogen最重要的全球客户制定和执行战略客户计划。作为全球战略客户团队的一员，该职位与各地区和业务部门的商业领袖紧密合作，以实现协调一致的企业级方法来管理跨国客户关系。
向全球战略客户高级总监汇报，该职位负责一个高价值全球客户组合的战略领导工作，建立高管关系，识别增长机会，并确保各地一致的客户体验。该职位建立战略客户管理的最佳实践，并与组织内其他部门协作，推动可持续、盈利的增长。
Neogen正在寻找一位具有战略眼光、以商业为导向的全球战略客户总监，负责拓展和提升一组高价值跨国客户的合作关系。在总监级别的职位上，您将制定并执行企业级客户策略，建立可信赖的高管合作伙伴关系，并协调跨地区和业务单元的跨职能团队。这是一个远程的全职职位，适合一位能够将客户优先事项转化为可持续、盈利增长的协作型领导者。
主要职责
- 为指定的全球客户制定并执行全面的、多年期的战略客户计划，将客户优先事项与Neogen的企业商业目标保持一致。
- 作为高管级客户利益相关者的首要战略联系人，主导业务评审、战略规划讨论和长期合作关系的建立。
- 管理复杂的跨国、多设施、多产品线客户账户，同时识别收入增长、产品采用、交叉销售和企业解决方案的机会。
- 领导多年期全球主供应商协议的谈判，并管理客户期望、价值创造和商业表现。
- 与区域销售、市场、产品管理、客户服务、供应链、运营、财务、质量、法律和创新团队合作，以实现协调一致的客户策略并解决复杂的客户需求。
- 跟踪客户绩效、管道开发、市场趋势、竞争活动和战略发展情况。
查看英文原文
It's fun to work in a company where people truly believe in what they are doing!
The Global Strategic Accounts Director is responsible for developing and executing strategic account plans for Neogen’s most significant global customers. As a member of the Global Strategic Accounts team, this role partners closely with commercial leaders across regions and business units to deliver a coordinated, enterprise-wide approach to managing multinational customer relationships.
Reporting to the Senior Director, Global Strategic Accounts, the Director serves as the strategic leader for an assigned portfolio of high-value global accounts, building executive relationships, identifying opportunities for growth, and ensuring a consistent customer experience across geographies. This role establishes best practices in strategic account management and collaborates across the organization to drive sustainable, profitable growth.Neogen is seeking a strategic, commercially focused Global Strategic Accounts Director to lead and grow relationships with a portfolio of high-value multinational customers. In this Director-level role, you will develop and execute enterprise-wide account strategies, build trusted executive partnerships, and coordinate cross-functional teams across regions and business units. This is a remote, full-time opportunity for a collaborative leader who can translate customer priorities into sustainable, profitable growth.
Key Responsibilities
- Develop and execute comprehensive, multi-year strategic account plans for assigned global customers, aligning customer priorities with Neogen's enterprise commercial objectives.
- Serve as the primary strategic contact for executive-level customer stakeholders, leading business reviews, strategic planning discussions, and long-term partnership development.
- Manage complex multinational, multi-facility, and multi-product-segment accounts while identifying opportunities for revenue growth, product adoption, cross-selling, and enterprise solutions.
- Lead negotiations for multi-year Global Master Supplier Agreements and manage customer expectations, value creation, and commercial performance.
- Partner with Regional Sales, Marketing, Product Management, Customer Care, Supply Chain, Operations, Finance, Quality, Legal, and Innovation teams to deliver coordinated account strategies and resolve complex customer needs.
- Track account performance, pipeline development, market trends, competitive activity, and strategic initiatives; provide executive-level updates and recommendations to commercial leadership.
Job Requirements
- Bachelor's degree in Business, Life Sciences, Food Science, Microbiology, or a related field.
- At least eight years of progressive experience in sales, strategic account management, business development, or a related commercial discipline.
- Demonstrated success managing complex enterprise or multinational customer relationships, including multi-location and multi-product portfolios.
- Strong executive presence and the ability to build effective relationships with strategic, financial, operational, and technical decision-makers.
- Proven negotiation, account planning, value management, project management, and business forecasting capabilities.
- Experience working effectively in a global, matrixed organization, with the ability to travel internationally as business needs require.
What We Offer
- A full-time, remote role supporting Neogen's Food Safety business.
- A standard benefits package.
- The opportunity to shape strategic customer partnerships and contribute to the continued evolution of Neogen's global strategic account management approach.
- A collaborative environment where cross-functional leadership, customer insight, and commercial excellence are valued.
Neogen is committed to building strong customer partnerships that advance food safety and support long-term business success. If you are an accomplished strategic account leader with the ability to influence across global organizations and drive meaningful commercial results, we'd love to hear from you. Join our team and help deliver an exceptional, coordinated experience for customers around the world.
Come Be Part Of A Mission that Matters!From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.
Originally posted on Himalayas