高级工程师
Senior Engineer
必须技能：测试用例编写，测试用例管理，手动测试
职位描述：
• 必须具备以下经验：测试用例编写、缺陷记录与管理、手动测试、STLC-通用经验、移动测试、测试计划与策略（强），测试报告（强）
• 测试评审、测试估算、测试KPI、测试监控与控制（有能力）
• 参与准备任何主要功能发布或内容迁移项目的测试和整体游戏计划
• 具备JIRA、Test Rail的实操经验
• 根据业务需求管理SPO/CMS网站的内容更新
• 理解客户复杂需求，并将其转化为具有明确验收标准的简单用户故事，进行待办事项梳理和优先级排序，管理需求可追溯性
• 能够在规定时间内独立处理应用程序问题和增强功能
• 识别改进领域并相应规划。倾向于知识管理、持续服务改进、自动化和定期报告
• 与其他供应商（应用接口负责人）协调、协作和跟进以解决工单
• 优秀的故障排除和分析能力
• 快速学习能力，能够在不同技术栈中取得优异表现
• 自我组织，与跨职能团队协作，按照最佳实践交付新功能，确保最高质量标准
• 强大的人际沟通能力和与广泛利益相关者（多供应商环境）有效协作的能力，按需转交并跟踪工单至关闭
• 根据需要灵活工作班次，覆盖EST业务时间（6:30 PM – 3:30 AM IST），理解业务关键性，并在需要时提供额外支持
可选技能：
• 熟悉任何ITSM工具，最好是ServiceNow
• 熟悉ITIL模块。必须了解关键事件管理流程、变更管理流程和问题管理流程
• 能够执行并由自动化QA提供的测试脚本生成报告
我们是一家正在大规模扩展的数字产品工程公司！我们打造 inspire、excite 和 delight 的产品、服务和体验。我们在所有设备和数字媒介上大规模运作，我们的员工遍布全球。
查看英文原文
Must have Skills : Test Case Authoring, Test Case Management, Manual Testing, Job Description : • Hands-on experience is a must on: Test case authoring, Defect logging, and management, Manual testing, STLC - General Experience, Mobile Testing, Test Planning and Strategy (Strong), Test Reporting (Strong) • Test Reviews, Test Estimation, Testing KPIs, Test Monitoring and Control (Capable) • Contributing to preparing testing and overall game plan for any major feature rollout or for a content migration project • Hands-on experience on JIRA, Test Rail • Managing the content updating on SPO/ CMS sites as per business needs • Understanding customer complex requirements and converting them to simple user stories with defined acceptance criteria, backlog grooming, and prioritization, Managing the requirement traceability • Ability to Work Independently on application issues and enhancements within the defined timeframe • Identifying the area of improvement and planning accordingly. Inclination towards knowledge management, continuous service improvement, automation, and periodic reporting. • Co-ordination, collaboration, and follow-up with other vendors (application interface owners) for ticket resolution • Excellent Troubleshooting and Analytical Skills. • Sharp learning capabilities to engage and excel on different tech stacks. • Self-organized to collaborate with cross-functional teams to ship new enhancements to applications as per best practices with the highest quality standard. • Strong interpersonal and communication skills and the ability to work effectively by collaborating with a wide range of stakeholders (multi-vendor environment), transfer, and track tickets to closure, as needed. • Flexible to work in shifts as required, with coverage for EST business hours (6:30 P.M. – 3:30 A.M. IST), understand business criticality, and provide extended support whenever required. Good to have: • Hands-on knowledge of any ITSM tool preferably ServiceNow. • Working knowledge of ITIL module. Must understand Critical Incident Management processes, Change Management, and Problem Management processes. • Should be able to execute and prepare reports by running test scripts provided by automation QA
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Originally posted on Himalayas