Technical Support Engineer Welding
在弗罗尼斯，我们以创新，质量和强大的合作为主。对于我们的战略业务部门接，我们正在寻找一个专注的服务导向专业人员来加强越南的网络。在这个角色中，你将作为弗罗尼乌斯与当地代表和伙伴之间的关键联系人，确保出色的技术支持，高品质的服务以及坚实的持续关系。这是一个完全远程的家庭办公室职位，开放于位于海廷地区的候选人。责任 · 担任所有技术和服务相关询问的第一接触点 ·为代表，合作伙伴和最终客户提供专业技术支持 · 有效地解决技术问题 · 与弗罗尼斯的代理人和销售合作伙伴建立牢固关系并密切合作 · 在内部收集价值的市场和客户反，分享见解 ·确保遵守弗洛尼斯的销售和服务指南，包括我们业务部门的战略？? 接 · 支持和组织区域活动，展览和贸易博览会 · 为内部团队和外部利益相关者规划和开展培训会议 · 以解决方案导向的心态处理客户询问 （现有和潜在）·作为 Fronius International GmbH 与区域合作伙伴的重要界面 · 组织内部分发相关市场和产品信息 ·确保高质量的系统提供 （OK 点质量保证）要求 · 在管道建设，钢铁工程，机械建造，船舶造业等金属加工领域技术资格 · 对 MMA,TIG 和 MIG/MAG 接过程的广泛知识 · 机器人操作基础知识 · 电气知识将是优势 ·良好的销售和沟通技能以及客户化态度 · 愿意旅行 （国内和国际）· 摩托车驾照 现在在网上申请，成为弗罗尼斯家族的一部分！
查看英文原文
At Fronius, we are driven by innovation, quality, and strong partnerships. For our strategic business segment Welding, we are looking for a dedicated and service-oriented professional to strengthen our network in Vietnam.
In this role, you will act as a key link between Fronius and our local representatives and partners, ensuring outstanding technical support, high-quality service, and strong, lasting relationships.
This is a fully remote, home office-based position, open to candidates located in the Ha Tinh region.
Responsibilities
- Serve as the first point of contact for all technical and service-related inquiries
- Provide professional technical support to representatives, partners, and end customers
- Identify and resolve technical issues efficiently and sustainably
- Build strong relationships and collaborate closely with Fronius representatives and sales partners
- Gather valuable market and customer feedback and share insights internally
- Ensure compliance with Fronius sales and service guidelines, including the strategy of our business segment Welding
- Support and organize regional events, exhibitions, and trade fairs
- Plan and deliver training sessions for internal teams and external stakeholders
- Handle customer inquiries (existing and potential) with a solution-oriented mindset
- Act as a vital interface between Fronius International GmbH and regional partners
- Distribute relevant market and product information within the organization
- Ensure high-quality system offers (OK point quality assurance)
Requirements
- Technical qualification in a metalworking field such as pipeline construction, steel engineering, machine construction, shipbuilding, etc.
- Extensive knowledge of MMA, TIG and MIG / MAG welding processes
- Basic knowledge in robot handling
- Electrical knowledge would be an advantage
- Good sales and communication skills as well as a customer-oriented attitude
- Willingness to travel (national and international)
- Driving licence for motorcycles
Are you ready for Fronius? Apply online now and become part of the Fronius family!
Originally posted on Himalayas