客户成功实习生
Customer Success Intern
快速加入我们不断壮大的团队，获得职业发展的捷径。你将拥有自主权，推动公司迈向新的高度，并对正处于巨大变革边缘的行业产生影响。
在 Building Swell，我们深知建筑行业正在迅速变化。现代建筑团队正在工厂内使用可持续材料进行制造，浪费显著减少。加入我们，为这些现代建造者提供关键任务技术，以更智能地制造建筑并解决住房短缺问题。
你将加入的团队
Building Swell 是一家快速发展的科技公司，致力于引领建造者进入新时代。我们的全远程、跨学科团队由来自建筑、制造、技术和工程领域的专家组成。我们重视善良和好奇心，营造持续学习和成长的文化。
加入我们，共同打造建筑的未来！
你的影响
我们正在寻找一位以客户为中心思维的客户成功实习生，喜欢深入研究商店运营。你对建筑、工程和施工（AEC）行业充满热情，并将负责 Building Swell 产品和功能的持续客户支持和客户成功推动。
你将带来影响的方式包括：
- 成为客户的问题解决专家，指导他们使用 Building Swell 产品的旅程。
- 通过定期的检查、培训和反馈机制，建立和维护客户关系。
- 与工程、设计和市场部门合作，传达客户需求并推动产品改进。
- 利用分析和客户互动数据，制定客户成功和留存策略。
- 你的背景
- 位于多伦多，安大略省，正在 AEC 领域学习
- 擅长清晰简洁的写作和记录；能够与客户顺畅沟通
- 有条理、可靠，渴望了解预制车间的实际运作方式
- 善良且好奇——始终乐于向同事、客户和行业学习。
我们正在建设一个多元化的工作环境和包容性文化，以促进创造力和创新。Building Swell 以成为平等机会雇主为荣，所有招聘决策均基于业务需求、职位要求和个体资格，不考虑种族、肤色、性别、性取向、性别认同、宗教或信仰、家庭或育儿状况，或其他受法律或法规保护的任何状态。
查看英文原文
Fast track your career by joining our growing team, where you will have the autonomy to drive the
company to new heights and leave an impact on an industry at the cusp of incredible change.
At Building Swell, we know construction is changing fast. Modern construction teams are manufacturing in offsite facilities using sustainable materials with significantly less waste. Join us in arming these modern builders with mission-critical technology to manufacture smarter buildings and address the housing shortage.
The Team You’ll Join
Building Swell is a fast-growing technology company committed to guiding builders into the next era. Our fully remote, cross-disciplinary team consists of experts from construction, manufacturing, technology, and engineering. We value kindness and curiosity, fostering a culture of constant learning and growth.
Join us in building the future of construction!
Your Impact
We're searching for a Customer Success Intern with a customer-centric mindset that enjoys diving deep
into shop operations. You’re excited about the Architecture, Engineering, and Construction (AEC)
industry and will be responsible for ongoing customer support and driving customer success for Building Swell products and features.
Some of the ways you drive impact:
- Serve as the go-to authority for customers, guiding them through their journey with Building
Swell products.
- Develop and maintain customer relationships through regular check-ins, training sessions, and
feedback mechanisms.
- Collaborate with engineering, design, and marketing to relay customer needs and contribute to
product improvement.
- Use analytics and customer interaction data to drive strategies for customer success and
retention.
Your Background
- Based in the Toronto, ON area and studying in the AEC field.
- Clear, concise writing and note-taking; comfortable speaking with customers
- Organized, reliable, and eager to learn how prefab shops actually work
- Kind and curious—always open to learning from colleagues, clients, and the industry.
We are building a diverse workplace and inclusive culture to promote creativity and innovation. Building Swell is proud to be an equal opportunity employer and makes all employment decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Building Swell will not tolerate discrimination or harassment based on any of these characteristics. Building Swell encourages applicants of all ages.
We want to hear from you! Apply below or email us to learn more.
Greater Toronto Area, Ontario, Canada
Originally posted on Himalayas