欺诈分析师 - L1（银行） - 远程, 夜班 - 2个月合同
Fraud Analyst - L1 (Banking) - Remote, Night Shift - 2-Month Contract
关于此次合作
Capitex 是一家专注于金融犯罪合规领域的专业人才供应商。我们正在为一家领先的科威特银行的 24/7 数字欺诈运营职能建立一支欺诈运营团队，进行为期 6 个月的人员派遣合作。
我们正在招聘四位 L1 欺诈分析师，参与为期 2 个月的全远程工作，为银行的 24/7 数字欺诈运营提供夜间监控支持。我们希望明确这个职位的形态：这是一个为期 2 个月的固定期限工作，覆盖科威特时间的夜班。如果客户的风险覆盖模式发生变化，可能会有延长，但不保证，也不应视为默认。如果你希望在明确承诺下获得与海湾地区银行相关的密集真实欺诈运营经验，这将是一个很好的选择。
职位描述
你将是银行夜间欺诈防御的第一道防线：监控实时警报队列，按照 SLA 要求对警报进行分类和处理，并将复杂或高风险的事项升级至 L2 分析师和高级调查员。你将作为 Capitex 提供的团队成员，在银行的指导下工作。
你将负责
- 在夜间班次（科威特时间）期间，监控数字银行、卡片和支付的实时欺诈警报队列。
- 使用定义好的操作手册对警报进行分类：核实活动，必要时采取联系策略行动，将事件归类为真实、欺诈或转交。
- 将复杂、高价值或与模式相关的案件升级至 L2，并提供清晰完整的交接说明。
- 满足警报处理的 SLA 和质量标准，确保案件记录准确完整。
- 向团队的数据分析师标记重复的误报和新出现的模式。
- 在班次结束时进行干净的交接，以确保 24/7 连续性。
- 要求
- 我们寻找的人选需具备
- 1-3 年欺诈运营、交易监控、争议/退款或类似以警报驱动的银行业环境经验。
- 在欺诈或交易监控系统上处理过警报队列的经验（任何主要平台）。
- 真实的可用性和适合持续夜班工作的条件，与科威特时间（AST，GMT+3）一致——请在申请前确认你所在时区的重叠时间。
- 可靠的家庭办公环境：安静的环境和稳定的高速网络。
- 具备清晰的英文书面表达能力，用于案件记录和升级交接。
- 能够在 2026 年 8 月开始工作——对该职位而言，立即上岗或短期通知上岗优先。
- 福利
合作详情
- 固定期限 2 个月
查看英文原文
ABOUT THE ENGAGEMENT
Capitex is a specialist Financial Crime Compliance talent provider. We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.
We are hiring four L1 Fraud Analysts for a fixed 2-month, fully remote engagement providing overnight fraud monitoring coverage for the bank's 24/7 digital fraud operations function. We want to be straightforward about the shape of this role: it is a defined 2-month term covering the night shift on Kuwait time. Extension is possible if the client's coverage model evolves, but is not guaranteed and should not be assumed. It is an excellent fit if you want intensive, real fraud operations experience with a Gulf bank on a clearly defined commitment.
THE ROLE
You will be the first line of the bank's overnight fraud defence: monitoring the real-time alert queue, triaging and dispositioning alerts within SLA, and escalating anything complex or high-risk to the L2 analyst and senior investigator. You will work under the bank's direction as part of a Capitex-provided team.
WHAT YOU WILL DO
- Monitor and work the real-time fraud alert queue across digital banking, cards and payments during night-shift hours (Kuwait time).
- Triage alerts using defined playbooks: verify activity, contact-strategy actions where applicable, disposition as genuine, fraud or refer.
- Escalate complex, high-value or pattern-linked cases to L2 with a clear, complete handover narrative.
- Meet alert-handling SLAs and quality standards, and keep case records accurate and complete.
- Flag recurring false positives and emerging patterns to the team's data analyst.
- Hand over cleanly at shift end to ensure 24/7 continuity.
Requirements
WHAT WE ARE LOOKING FOR
- 1-3 years in fraud operations, transaction monitoring, disputes/chargebacks or a similar alert-driven banking environment.
- Experience working an alert queue on a fraud or transaction monitoring system (any major platform).
- Genuine availability and suitability for sustained night-shift work aligned to Kuwait hours (AST, GMT+3) - please check the overlap with your own time zone before applying.
- Reliable home working setup: quiet environment and stable high-speed internet.
- Clear written English for case notes and escalation handovers.
- Available to commence in August 2026 - immediate or short-notice availability strongly preferred for this role.
Benefits
ENGAGEMENT DETAILS
- Fixed 2-month consultancy agreement with Capitex; possible extension, not guaranteed.
- Fully remote for the entire term - no travel or relocation required.
- Competitive monthly consultancy fee for the fixed term, inclusive of shift premium.
- Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.
- Four positions available on a rotating night-shift pattern; shift schedule confirmed at offer stage.
Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage
Originally posted on Himalayas