虚拟国家销售协调员
Virtual National Sales Coordinator
职位地点：
居家办公 - 远程，密苏里州63131
你属于德瑞酒店。
找到一份工作只是开始。找到一个让你感到归属的地方才真正重要。你在德瑞酒店所做的每一件事都会带来影响。今天和明天，这里都有你的位置。
你从我们这里可以期待什么
更多。更多。
正如我们的客人值得更多，你同样值得更多。因为你的付出和你的身份而受到重视，并因你所取得的成就而获得丰厚的回报。
- 工作与生活平衡 – 灵活排班、带薪休假、酒店折扣和免费住宿夜
- 职业发展 – 导师制度、跨部门培训、发展计划、管理培训，以及更多——今年已有超过200人内部晋升
- 健康与福祉 – 医疗、牙科、视力、处方药、人寿、残疾及员工援助计划
- 退休计划 – 公司匹配的401(k)
- 获奖认可 – 被列为《新闻周刊》2025年度美国最佳工作场所之一
- 激励机制 – 基于酒店业绩的季度奖金（我们共同成功！）
简介：
在总体指导下，负责处理与德瑞酒店客房和会议设施相关的团体预订咨询销售活动。根据“德瑞统一：销售差异”的指导方针，对电话、电子和内部团体线索进行响应，以提高公司、市场和酒店的收入。支持“德瑞统一”和酒店运营，协调并满足与所有团体预订相关的客户需要。
主要职责是内部销售，包括协调客房和会议室细节、处理新到的咨询、从第三方平台获取团体线索，并与新老客户建立长期关系。必须始终保持高标准的诚信、服务和热情好客精神，以向客户和团队成员传达德瑞文化。
关键职责：
- 具备+1服务态度，通过及时高效地回应咨询、请求、所有线索来源和客人问题，在指定响应时间内提供礼貌友好的服务。
- 遵守并参与“德瑞统一：销售差异”，包括但不限于团体预订参数、每周例会、持续培训和发展，以及其他由团体与会议部门制定的政策和程序。
- 根据需要与客户、销售团队和酒店团队进行沟通和联络，以处理团体业务，包括提案、团体预订等。
查看英文原文
Property Location:
Home Office - Remote, Missouri 63131You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
· Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
- Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
- Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
- Retirement - Company-matched 401(k)
- Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
- Incentives - Quarterly bonuses (we succeed together!) based on hotel results
Summary:
Under general direction, conduct sales activities related to incoming group inquiries for Drury Hotels’ guest rooms and meeting facilities. Respond to phone, electronic, and internal group leads by following the direction of Drury United: The Sales Difference in order to increase company, market, and hotel revenue. Support Drury United and Hotel Operations as it relates to coordinating and servicing the needs of Drury customers related to all group bookings.
Primary focus is inside sales and includes coordinating guest room and meeting room details, incoming inquiries, prospecting group leads from third-party platforms, and build lasting relationships with new and existing clients. Must present a high standard of integrity, service, and hospitality at all times to promote the Drury culture to customers and team members.
Key Responsibilities:
- Has a +1 Service Attitude and provides courteous, friendly service by responding promptly and efficiently to inquiries, requests, all lead sources, and guest issues within the assigned response times.
- Comply and participate in Drury United: the Sales Difference to include but not limited to group booking parameters, weekly huddles, ongoing training and development, and other policies and procedures set forth by the Groups and Meetings department.
- Correspond and communicate with clients, sales teams, and hotel teams as needed as it relates to servicing group business to include proposals, group contracts and agreements, group resumes, BEO’s, rooming lists, billing statements, and all necessary client follow-up and documentation.
- Assist and coordinate with clients on plans for meetings to include room blocks, meeting room functions, F&B, AV, etc. Also to include conducting property tours and having an overall knowledge of hotel amenities, rates, and other details related to the client and hotel.
- Possess an understanding of Company programs and policies including, but not limited to Drury Rewards, Company of the Month, group promotions, STAR process, billing and current PMS and Sales System.
- Accountable to other Drury teams such as Regional Managers, Hotel General Managers, Revenue Strategy & Market Sales, Vertical Sales, National Call Center, Revenue Optimization, Legal, and the Marketing Department in order to maximize revenues and occupancies throughout the Company.
- Monitors client experience through phone and email interactions and informs management of special comments, needs of guests, or potential service opportunities.
- Appreciate the diversity of our team members and guests and contributes to maintaining a positive work environment at all times.
- Comply with the hotel’s safety and security policies and procedures and instructions in performing work efficiently while protecting self, fellow team members, and the hotel.
- Perform all other duties as required and assigned.
Department Hours:
7 AM-7 PM CST Monday-Friday
9 AM-4 PM CST Saturday
Requirements:
- Previous experience in the hotel industry, with sales and/or meeting planning experience required.
- Exceptional attention to detail and strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, etc.) is advantageous.
- Outstanding customer service skills, both verbal and written.
- Flexibility and adaptability to thrive in a constantly evolving role.
Why Join Us:
- Be part of a dynamic team in the hospitality industry.
- Opportunity for growth and development within the organization.
- Option to be located in our St. Louis Corporate office, hybrid option in St. Louis, or fully virtual within a Drury state.
Pay starting at $20 per hour!
Rise. Shine. Work Happy. Apply Now
Originally posted on Himalayas