OP培训师
OP Trainer
我们正在寻找一位经验丰富的门诊(OP)编码培训师,负责开发、实施和评估门诊医疗编码员的培训项目。理想的候选人需具备急诊科(ED)、当日手术(SDS)和观察病房(OBS)编码的丰富实际操作经验,并具有扎实的培训、指导和质量改进背景。该职位负责确保编码员达到并保持高水平的编码准确性、工作效率和符合行业标准。
主要职责
- 设计、开发并开展针对门诊医疗编码员的现场和虚拟培训项目。
- 提供涵盖急诊科(ED)、当日手术(SDS)和观察病房(OBS)编码的全面培训,包括 ICD-10-CM、CPT、HCPCS 第二部分和编码指南。
- 为新员工提供入职培训,并为现有编码员提供持续教育。
- 通过编码练习、知识评估和能力评价来评估学员表现。
- 提供个性化指导和反馈,以提高编码准确性、工作效率和整体表现。
- 开发和维护培训材料、工作辅助工具、参考指南和标准操作流程。
- 跟踪年度编码更新、保险公司规定、CMS 指南和行业最佳实践,并将变化纳入培训内容中。
- 与质量保证、运营和编码领导合作,识别知识差距并实施针对性的培训计划。
- 通过分析审核结果支持质量改进工作,并制定行动计划以解决反复出现的编码错误。
- 跟踪培训效果并维护出勤率、评估和能力结果记录。
- 作为门诊编码领域的专家,为学员和运营团队提供编码相关问题的指导。
- 确保所有培训项目符合组织政策、客户要求和法规合规标准。
任职资格
- 需持有有效的 CPC 和 COC 认证。
- 至少 5 年门诊(OP)医疗编码经验,包括:
- 急诊科(ED)
- 当日手术(SDS)
- 观察病房(OBS)
- 至少 2 年在医疗保健或收入周期环境中担任编码培训师、教育者、教练或学习与发展专家的经验。
- 精通 ICD-10-CM、CPT、HCPCS 第二部分、CMS 指南和 NCC
查看英文原文
We are looking for an experienced Outpatient (OP) Coding Trainer to develop, deliver, and evaluate training programs for outpatient medical coders. The ideal candidate has extensive hands-on coding experience in Emergency Department (ED), Same Day Surgery (SDS), and Observation (OBS) coding, along with a strong background in training, coaching, and quality improvement. This role is responsible for ensuring coders achieve and maintain high levels of coding accuracy, productivity, and compliance with industry standards.
Key Responsibilities
- Design, develop, and facilitate instructor-led and virtual training programs for outpatient medical coders.
- Deliver comprehensive training on Emergency Department (ED), Same Day Surgery (SDS), and Observation (OBS) coding, including ICD-10-CM, CPT, HCPCS Level II, and coding guidelines.
- Conduct onboarding training for new hires and ongoing education for existing coders.
- Assess trainee performance through coding exercises, knowledge assessments, and competency evaluations.
- Provide individualized coaching and feedback to improve coding accuracy, productivity, and overall performance.
- Develop and maintain training materials, job aids, reference guides, and standard operating procedures.
- Stay current with annual coding updates, payer regulations, CMS guidelines, and industry best practices, incorporating changes into training content.
- Partner with Quality Assurance, Operations, and Coding Leadership to identify knowledge gaps and implement targeted training initiatives.
- Support quality improvement efforts by analyzing audit findings and creating action plans to address recurring coding errors.
- Track training effectiveness and maintain records of attendance, assessments, and competency results.
- Serve as a subject matter expert for outpatient coding and provide guidance on coding-related questions from trainees and operations teams.
- Ensure all training programs align with organizational policies, client requirements, and regulatory compliance standards.
Qualifications
- Active CPC and COC certification required.
- Minimum of 5 years of Outpatient (OP) medical coding experience, including:
- Emergency Department (ED)
- Same Day Surgery (SDS)
- Observation (OBS)
- Minimum of 2 years of experience as a Coding Trainer, Educator, Coach, or Learning & Development Specialist in a healthcare or revenue cycle environment.
- Strong knowledge of ICD-10-CM, CPT, HCPCS Level II, CMS guidelines, NCCI edits, and payer-specific coding requirements.
- Experience using electronic health record (EHR) systems such as Epic, Cerner, Meditech, or similar platforms.
- Proficiency with coding encoder tools (e.g., 3M Encoder, TruCode, EncoderPro) is preferred.
- Excellent presentation, facilitation, coaching, and communication skills.
- Strong analytical and problem-solving abilities with a focus on continuous improvement.
- Ability to manage multiple training initiatives while meeting deadlines in a fast-paced environment.
Preferred Skills
- Experience creating e-learning modules, training curricula, and competency assessments.
- Background in coding audits or quality assurance is an advantage.
- Experience supporting large-scale onboarding, upskilling, or transition programs.
- Familiarity with learning management systems (LMS) and virtual training platforms.
Key Competencies
- Outpatient Coding Expertise
- Training & Facilitation
- Coaching & Mentoring
- Adult Learning Principles
- Quality Improvement
- Performance Management
- Regulatory Compliance
- Communication & Presentation Skills
- Collaboration & Stakeholder Management
- Continuous Learning
Originally posted on Himalayas