L1 Analyst
关于位置 我们正在寻找一个非常好奇和积极的 L1分析师加入我们的 GFC 运营团队。在这个角色中，你将采取一种分析方法的第一线防御，处理对客户网络安全事件的调查和缓解。我们最重视好奇心。我们在寻找不仅看到警报并传递它的人，但问"为什么？",深入挖掘数据，研究异常情况，并积极提出新想法和工具来改善我们的流程。关键责任 · 第一回应：· 积极威胁分析和监测：使用记录的程序和自己的调查本能进行持续监控，主动搜索，威胁分析和脆弱性评估。·事件响应与升级：独立解决技术问题。必要时，准确地向2级分析师和团队领导者扩大复杂的问题。· 持续改进：积极参与并提出重点信息收集的研究中的想法。探索和测试新的监测和补救工具。· 文件和最佳实践：在事件管理中仔细记录所有采取的行动。建议改善该地区 GFC 流程，程序和安全政策。·团队合作：与当地团队成员，外部人员协作，并参与初级分析师和实习生培训。我们正在寻找什么 （要求）· 教育：系统工程，电信，电子，机械技术或类似领域的学生或研究生。·经验：至少1年的操作环境经验 （SOC,帮助桌或类似角色）. · 技术知识：o 强有力的理解 Windows 和 Linux 操作系统。语言：中级英语水平 （B1+或 B2,口头和书面）. ·软技能 （我们团队核心）: o 自然好奇心：对调查工作的热情，提出正确的问题，并超越警报表面。o 创新与主动性：创新是我们的组织价值观的一部分；我们想要一个带来想法的人。o 有效沟通，解决问题的能力和适应变化能力。
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ABOUT THE POSITION
We are looking for a highly curious and proactive L1 Analyst to join our GFC operations team. In this role, you will take on the first line of defense with an analytical approach, handling the investigation and mitigation of cybersecurity events for our clients.
We value curiosity above all. We are looking for someone who doesn’t just see an alert and pass it on, but who asks "why?", digs deeper into data, investigates anomalies, and actively proposes new ideas and tools to improve our processes.
KEY RESPONSIBILITIES
- First Responder: Act as the initial point of contact for security events received via tickets, email, and telephone, ensuring elite communication with clients.
- Proactive Threat analysis & Monitoring: Perform continuous monitoring, proactive searches, threat analysis, and vulnerability assessments using both documented procedures and your own investigative instinct.
- Incident Response & Escalation: Solve technical problems independently. When necessary, accurately escalate complex issues to Level 2 analysts and Team Leaders.
- Continuous Improvement: Actively participate and propose ideas in investigations focused on key information gathering. Explore and test new monitoring and remediation tools.
- Documentation & Best Practices: Meticulously document all actions taken within incident management. Recommend improvements to GFC processes, procedures, and security policies of the area.
- Team Collaboration: Collaborate with local team members, external staff, and participate in the training of junior analysts and interns.
Requirements
WHAT WE ARE LOOKING FOR (REQUIREMENTS)
- Education: Student or Graduate in Systems Engineering, Telecommunications, Electronics, Mechatronics, or similar.
- Experience: At least 1 year of experience in operations environments (SOC, Help Desk, or similar roles).
- Technical Knowledge:
- o Solid understanding of Windows and Linux Operating Systems.
- o Basic knowledge of HTML and web fundamentals.
- Language: Intermediate English level (B1+ or B2, spoken and written).
- Soft Skills (The Core of our Team):
- o Natural Curiosity: A passion for investigative work, asking the right questions, and going beyond the surface of an alert.
- o Innovation & Proactivity: Innovation is part of our organizational values; we want someone who brings ideas.
- o Effective communication, problem-solving skills, and adaptability to change.
- Benefits
- Extensive Health Insurance Coverage for the Employee and Their Family
- Fitness Allowance
- Remote Work Stipend
- Access to an E-Learning Platform
- Originally posted on Himalayas