项目经理 - 学习与发展
Project Manager - Learning & Development
职位：全职
地点：远程（美国）
薪资：每年75,000–85,000美元
出差：约25%的出差需求，用于客户会议、项目评审和项目合作，包括根据需要访问政府和军事设施。
关于ELB Learning
在ELB Learning，你将成为一个团队的重要成员，该团队为商业和公共部门的行业领先组织提供了卓越的学习解决方案、培训计划和绩效支持。
我们正在寻找一位高度有条理、以客户为中心的项目经理，负责从启动到交付的整个学习项目。你将作为客户的首要联系人，同时协调跨职能团队，包括教学设计、创意、开发、质量保证和学习策略，以确保项目按时、在预算内并以最高质量完成。
此职位为个人贡献者角色，不包含直接的人员管理职责。
职位简介
作为项目经理，你将负责学习和发展项目的成功交付，并在整个项目生命周期中维护与客户的良好关系。你将管理项目计划、时间表、预算、风险和沟通，同时确保工作从项目启动到完成高效推进。
该职位还支持ELB Learning的公共部门项目，要求具备在联邦、州、地方政府和教育环境中的项目管理经验，同时确保符合合同要求、报告标准和交付里程碑。
主要职责
项目交付
- 从启动到收尾或持续服务交付，领导客户项目。
- 根据每个项目调整ELB Learning的生产方法。
- 在Planview中制定并维护项目计划、时间表、预算和文档。
- 监控项目进展并根据需要调整时间表。
- 管理范围变更并推动变更管理流程。
客户关系管理
- 作为指定客户的日常主要联系人。
- 主持启动会议、进度电话会议、里程碑评审和项目沟通。
- 通过主动沟通建立受信任的客户关系。
- 在整个项目生命周期中管理客户期望。
跨职能领导
- 协调教学设计、创意、开发
查看英文原文
Location: Remote (United States)
Job Type: Full-Time
Salary:$75,000–$85,000 annually
Travel: Approximately 25% travel required for customer meetings, program reviews, and project engagements, including visits to government and military installations as needed.
About ELB Learning
At ELB Learning, you'll become an integral part of a team that has delivered exceptional learning solutions, training programs, and performance support for industry-leading organizations across the commercial and public sectors.
We're looking for a highly organized, client-focused Project Manager to lead learning engagements from kickoff through delivery. You'll serve as the primary point of contact for clients while coordinating cross-functional teams across Instructional Design, Creative, Development, Quality Assurance, and Learning Strategy to ensure projects are delivered on time, within budget, and at the highest level of quality.
This is an individual contributor role and does not include direct people management responsibilities.
About the Role
As a Project Manager, you'll oversee the successful delivery of learning and development projects while maintaining strong client relationships throughout the engagement lifecycle. You'll manage project plans, schedules, budgets, risks, and communication while ensuring work progresses efficiently from project kickoff through completion.
This role also supports ELB Learning's public sector engagements, requiring experience managing projects within federal, state, local government, and education environments, while ensuring compliance with contractual requirements, reporting standards, and delivery milestones.
Key Responsibilities
Engagement Delivery
- Lead client engagements from kickoff through closeout or ongoing managed-service delivery.
- Adapt ELB Learning's production methodology to fit each engagement.
- Develop and maintain project plans, schedules, budgets, and documentation within Planview.
- Monitor project progress and adjust schedules as needed.
- Manage scope changes and facilitate change management processes.
Client Relationship Management
- Serve as the primary day-to-day contact for assigned clients.
- Lead kickoff meetings, status calls, milestone reviews, and project communications.
- Build trusted client relationships through proactive communication.
- Manage client expectations throughout the project lifecycle.
Cross-Functional Leadership
- Coordinate Instructional Design, Creative, Development, Quality Assurance, and Learning Strategy teams.
- Ensure work flows efficiently across departments.
- Identify and remove project roadblocks.
- Escalate risks and issues when appropriate.
Financial Management
- Monitor project budgets, forecasts, and resource utilization.
- Identify financial risks and recommend corrective actions.
- Deliver projects within approved scope, schedule, and budget.
Risk & Quality Management
- Identify and manage project risks.
- Develop mitigation strategies and track issue resolution.
- Ensure all required ID, Creative, Development, and QA reviews are completed before client delivery.
Public Sector Program Management
- Manage delivery of federal, state, local government, and education contracts.
- Build and maintain integrated project schedules, Gantt charts, milestones, dependencies, and critical paths.
- Prepare monthly status reports and other contract deliverables.
- Track project funding and budget utilization.
- Support contract modifications and scope changes.
- Lead customer status meetings and technical reviews with government stakeholders.
- Conduct onsite visits to government and military installations as required.
- Maintain project documentation that meets audit and compliance requirements.
Process Improvement
- Maintain accurate project documentation and reporting.
- Lead project retrospectives and wrap-up meetings.
- Recommend and implement continuous process improvements.
- Support consistent application of ELB Learning's production management standards.
Required Qualifications
- Bachelor's degree in Business, Education, Project Management, or a related field (or equivalent professional experience).
- Proven experience managing projects or production within the learning and development industry.
- Working knowledge of instructional design principles and eLearning production workflows.
- Strong organizational and project management skills.
- Experience using project management software and collaboration tools.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical, critical thinking, and problem-solving skills.
- Experience working collaboratively with cross-functional teams.
- Familiarity with Learning Management Systems (LMS) is a plus.
Public Sector Qualifications
- 3+ years managing projects under U.S. Government contracts as either a prime contractor or subcontractor.
- Experience producing recurring government deliverables, including monthly status reports, integrated schedules, and executive briefings.
- Proficiency using Microsoft Project, Smartsheet, or similar scheduling tools to develop and maintain Gantt charts.
- U.S. Citizenship with the ability to successfully pass a federal background investigation.
- Ability to travel approximately 25%, including visits to customer sites and military installations.
Preferred Qualifications
- Located in Texas, New Mexico, or Oklahoma. Strong candidates located elsewhere within the continental United States will also be considered.
- Active (or recently active) Secret Security Clearance or higher.
- Military service or prior experience as a U.S. Government civilian.
- Experience supporting federal learning and development programs.
Core Competencies
- Project Planning & Organization
- Client Relationship Management
- Cross-Functional Leadership
- Financial & Budget Management
- Risk Assessment & Mitigation
- Communication & Stakeholder Management
- Critical Thinking & Problem Solving
- Adaptability & Professional Judgment
Why Join ELB Learning?
Join a collaborative team dedicated to delivering exceptional learning experiences for enterprise and public sector clients. You'll work alongside talented instructional designers, creatives, developers, strategists, and quality professionals while managing impactful projects that make a measurable difference for organizations across the country.
Originally posted on Himalayas