供应商参与专员
Vendor Engagement Specialist
职位：供应商参与专员
状态：全职
FLSA 编码：非豁免
关于我们：
Verified First 是一家蓬勃发展的科技公司，致力于提供前沿技术，改变组织保护人员的方式。作为“最佳工作场所”奖项的常驻获得者，你可以确信我们会从职业和个人两个方面投资于你。我们正在寻找像你一样有抱负、勤奋且有趣的人加入我们的团队！
简介：
供应商参与专员通过推动成果和问责制，同时保持运营完整性，协助管理供应商关系。
我们的供应商参与专员如何安排时间：
- 供应商关系支持
- 在整个供应商生命周期中提供所需支持，从帮助团队评估新合作伙伴到协助入职和关系管理任务。
- 通过在消息中心、公司延迟聊天和客户可见的延迟页面发布更新，确保客户和内部团队了解情况。
- 直接与供应商合作，解决和处理运营问题，包括调查延误、回答流程相关问题以及根据需要处理其他沟通。
- 绩效监控与问题解决
- 通过系统地监控绩效、分析错误趋势和重新检查，报告关键指标，并积极参与供应商会议以解决问题，推动供应商问责。
- 主动识别并报告供应商相关问题，协作制定解决方案，并向管理层汇报以确保快速解决。
- 运营卓越
- 通过定期清理所有供应商文件队列，保持运营完整性。
- 持续达到或超越团队的生产力和准确率标准。
- 按照部门领导的指示，遵循所有既定政策、流程和工作流执行任务和项目。
- 团队协作与项目支持
- 通过提供清晰的沟通和跨职能支持，积极促进团队合作环境。
- 成功管理和完成部门领导分配的特殊项目。
- 其他事项· 与其他动态角色一样，供应商参与专员还将根据需要承担其他职责，以支持团队和组织更广泛的目标。
你带来的能力：
- 适应力与解决问题：你在快节奏、动态的环境中表现出色，展现出敏锐的能力
查看英文原文
Position: Vendor Engagement Specialist
Status: Full-Time
FLSA Code: Non-Exempt
About Us:
Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how organizations protect their people. As a constant recipient of the "Best Places to Work" award, you can be sure we'll invest in you as both a professional and a person. We're looking for people like you -- ambitious, hard-working, and fun -- to join our team!
Summary:
The Vendor Engagement Specialist assists with managing vendor relationships by driving results and accountability while maintaining operational integrity.
How our Vendor Engagement Specialist spends their time:
- Vendor Relationship Support
- Offers support as needed across the entire vendor lifecycle, from helping the team vet new partners to assisting with onboarding and relationship management tasks.
- Helps keep clients and internal teams informed by posting updates to the message center, the company delay chat, and the client-facing delays page.
- Collaborate directly with vendors to address and resolve operational issues, including investigating delays, answering process-related inquiries, and handling other communications as necessary.
- Performance Monitoring & Issue Resolution
- Drives vendor accountability by systematically monitoring performance, analyzing error trends and rechecks, reporting on key metrics, and actively engaging in vendor meetings to address issues.
- Proactively identifies and reports on vendor-related issues, collaborating on solutions and escalating to leadership to ensure swift resolution.
- Operational Excellence
- Maintains operational integrity by conducting regular queue cleanups for all vendor files.
- Consistently meets or exceeds team productivity and accuracy standards.
- Executes tasks and projects by following all established policies, procedures, and workflows as directed by department leadership.
- Team Collaboration & Project Support
- Actively contributes to a team-based environment by providing clear communication and cross-functional support.
- Successfully manages and completes special projects as assigned by department leadership.
- Additional Items· As with any dynamic role, the Vendor Engagement Specialist will also take on other duties as needed to support the team and the broader goals of the organization.
What you bring:
- Adaptability & Problem-Solving: You thrive in a fast-paced, dynamic environment, demonstrating a keen ability to multitask, adapt quickly to change, and solve problems with a detailed, process-oriented approach.
- Effective Communication: With strong verbal and written communication skills, you can facilitate discussions and tailor your communication style to various audiences.
- Independent & Collaborative: You are a self-starter who works well independently but also values and contributes to a team-oriented environment.
- Client-Focused: You are dedicated to fostering positive relationships by actively listening to needs and recommending customized, effective solutions.
- Reliability: You are a dependable professional with a commitment to regular and punctual attendance.
Qualifications:
- High School Diploma or equivalent required. Some college preferred.
- Minimum 1-2 years of experience in the drug screening and/or background screening
- industry.
- Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM.
- Working knowledge of G-Suite and Microsoft Office products.
- Ability to gain extensive knowledge of background screening and related industry vendors, and how it relates to the information we obtain.
- Able to sit at a desk and work on a computer for prolonged periods of time.
- Preferred experience in a remote work setting.
- Ability to enter data into a computer quickly and accurately.
What we bring:
- Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day.
- Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here; growth is part of our success.
- Outstanding Culture: Ourcompany outings and team-building events are crucial to building supportive teams that are crucial to our values.
What are the next steps?
Our Talent Acquisition Specialist will be reviewing resumes. If you are one of the qualified candidates, you will receive an email or a phone call to schedule an interview.
Verified First is proud to be an equal-opportunity employer. We expect all team members to have an understanding of, and commitment to diversity, equity, and inclusion.
The pay for this remote position varies based on experience, job responsibilities, and geographical location to comply with state-specific pay regulations.
Originally posted on Himalayas