邮政职员
Postal Clerk
**付款：** 每小时30美元至45美元 (USD). **角色标题：**邮政员 **职位类型：**承包商 **位置：**远程 **时间承诺：** 15-25小时/周，短期项目 micro1正在寻找邮政员来帮助评估和改进邮政服务主题的 AI 系统。你将使用面柜台经验检查问题听起来像真实客户，答案是正确的和有用的。准确性首先要考虑。不需要人工智能体验；你的领域知识是重要的。**工作范围** 1.审查邮件样本的问题并标记任何没有与真实的客户问话一样的问题。2. 3. 在你的列表中涵盖包裹跟踪，缺失或损坏的邮件，地址和邮寄转发以及国际邮政和海关形式。4. 评估 AI 生成的答案与你的列程，标记错误，遗漏和过时指导相比。5. 与项目团队分享明确的书面反，并非同步工作。**要求资格** 1.当前，以前或退休的 USPS 前线经验 （邮政员，销售和服务合作伙伴或帮助零售客户）2. 1年以上在邮局对照3. 实操了解邮件类，运输选项，邮政费用，跟踪和地址更改 4.美国 5.能够快速开始并承诺每周15-25小时 6.明确的准确写作 **不适合：**邮递运营商，邮件处理或私人货运店经验**好有** 1.与国际邮件和海关文档经验 2.处理失踪或损坏的邮件索赔 3.创建指南，常见问题或培训材料的经验 4.帮助各种客户的经验，包括农村和非英语社区
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**Pay:** $30-$45 per hour (USD).
**Role Title:** Postal Clerk
**Role Type:** Contractor
**Location:** Remote
**Time Commitment:** 15-25 hours/week, short-term project
micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
**Scope of Work**
1. Review sample postal questions and flag any that don’t sound like what real customers ask.
2. Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
3. Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
4. Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
5. Share clear written feedback with the project team, working asynchronously.
**Required Qualifications**
1. Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
2. 1+ years helping customers in person at a post office counter
3. Working knowledge of mail classes, shipping options, postage, tracking, and change of address
4. US-based
5. Able to start quickly and commit 15-25 hours/week
6. Clear, precise writing
**Not a fit:** Mail carrier, mail processing, or private shipping store experience alone
**Nice to Have**
1. Experience with international mail and customs documentation
2. Experience handling missing or damaged mail claims
3. Experience creating guides, FAQs, or training materials
4. Experience helping a diverse range of customers, including rural and non-English-speaking communities