Senior Director of Sales Compensation Strategy, Planning and Operations
托斯特创建技术，帮助餐厅和当地企业在数字世界中取得成功，帮助商户运营，增加销售额，吸引客户并让员工快乐。托斯特是由建立一个平台来推动的，它可以帮助餐馆和企业适应，控制并恢复他们最擅长的工作：建立他们所喜欢的企业。**角色描述** 我们正在寻找销售补偿策略，规划和运营高级总监领导激励计划和增长驱动跨职能合作伙伴关系。这位领导者将保持对 Toast 的市场走向战略的深刻了解，并利用最佳实践来与公司策略和销售行为联系起来。这是一个具有高影响力的角色，这将在我们高级领导团队中合作，有机会推动长期股东价值。**生活中的一天 （责任）** - 制定并实施有效和激励性的销售佣金计划，将企业策略与销售行为相结合，提高销售生产力和促进收入增长 - 领导和协调全球努力设计，实施和持续改善销售补偿计划 - 拥有短期和长期销售补偿路线图，并与董事会推动优先级化 - 通过跨职业关系在组织各层面合作以确保健全的决策和有效实施 - 在实现业务目标/战略和绩效指标方面不断分析销售补贴计划的有效性，以确保符合 GTM 目标 - 领导和培养高性能薪酬专业人员团队 **你需要什么才能壮成长 （要求）** - 本科学位 - 15年以上高科技公司经验 （SaaS/云模型首选）- 经验8年以上，在一个快速发展的环境中管理委托/运营团队 - 在组织各级具有跨职能影响力的能力 - 在分析销售委托流程和寻找自动化机会方面的经验 - 在快速发展，活跃且经常模糊的环境中舒适，能够满足多个 deadlines - 有效的项目管理；高度组织和独立，自我激励 - 能够采取复杂逻辑和场景并简单清晰地描述这些情况的有效沟通者 - 对领导，增长和开发高绩效的技术记录进行追踪
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building the platform that helps restaurants and businesses adapt, take control, and get back to what they do best: building the businesses they love.
**Role Description**
We’re seeking a Senior Director of Sales Compensation Strategy, Planning and Operations to lead cross-functional partnerships that create motivating incentive plans and drive growth. This leader will maintain a deep understanding of Toast’s Go-to-Market strategy and leverage best practices to link corporate strategy with sales behavior. This is a high-impact role that will partner across our senior leadership team with the opportunity to drive long-term shareholder value.
**A day in the life (Responsibilities)**
- Develop & implement effective and motivating sales commission plans that link corporate strategy with sales behavior, increase sales productivity and drive revenue growth
- Lead & coordinate global efforts for the design, implementation, and continuous improvement of sales compensation plans
- Own both near-term & long-term Sales Compensation roadmaps and drive prioritization with the Steering Committee
- Collaborate across all levels of the organization via cross-functional relationships to ensure sound decision-making and effective implementation
- Continuously analyze sales compensation plan effectiveness in achieving business goals/strategy and performance metrics to ensure alignment with GTM goals
- Lead and develop a team of high-performing compensation professionals
**What you'll need to thrive (Requirements)**
- Bachelor's degree
- 15+ years of high-tech company experience (SaaS/Cloud model preferred) in commissions
- 8+ years of experience managing a commissions/operations team in a fast-paced environment
- Ability to influence cross functionally across all levels of the organization
- Experience in analyzing sales commission processes and finding automation opportunities
- Comfortable in a fast-paced, dynamic & often ambiguous environment, with the ability to meet multiple deadlines
- Effective project management; highly organized, independent, and self-motivated
- Effective communicator who can take complex logic and scenarios and describe them simply and clearly to all levels of management
- Track record of leading, growing, and developing high-performing teams
**Special sauce***
- SaaS or FinTech industry experience
- Strong experience with commission tools (Xactly, Callidus, etc.) with a focus on configuration, plan designs and implementation
**AI at Toast**
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
**Our Total Rewards Philosophy**
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at [https://careers.toasttab.com/toast-benefits](https://careers.toasttab.com/toast-benefits).
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our [Geographic Pay Zone Philosophy](https://careers.toasttab.com/us-pay-zones).
Zone A
$248,000—$397,000 USD
Zone B
$215,000—$344,000 USD
Zone C
$194,000—$310,000 USD
**How Toast Uses AI in its Hiring Process**
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: [https://careers.toasttab.com/ai-in-hiring](https://careers.toasttab.com/ai-in-hiring)
**Our Approach to Hybrid Working**
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast)
**People Are the Secret Ingredient in Our Recipe for Success**
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
**Apply today!**
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [candidateaccommodations@toasttab.com](mailto:candidateaccommodations@toasttab.com).
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_For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._