Social Media and Administration Specialist | AU | WFH
类别：酒店地点：奥尔蒂加斯，阿拉班格，帕潘巴卡或塞布国家首都地区 （马尼拉）菲律宾设置和位置：从家工作 - 菲律賓工作时间表：9:00 AM-6:00 PM (AEST) . 07:00 AM-4:00 PM （PH 时间）职位类型：全日制准备做真正激动你的工作？我们正在寻找一个创造性而高度组织的社交媒体和管理专业人员来支持澳大利亚在不断增长的客房业务跨越社交媒体，数字营销，预订，客人交流和一般行政。你将有机会为客户提供想法，管理重要的客人和预订过程，并随着角色发展而与业务一起成长。你将帮助增长品牌，同时确保客人得到快速和专业支持。这一职位是理想的，适合拥有所有权的人，积极工作的人，并且享有不同的工作。· 编辑提供的视频录像，将其转化为吸引人的短片内容 · 写与品牌一致的标题 · 在 Canva 创建图形和营销后盾 · 帮助推广住宿，体验，运动员阵营和特殊活动 · 管理并响应社交媒体评论和消息 · 识别新内容的机会 · 将现有内容重新用于各道 · 通过 Mailchimp 协助电子邮件营销 · 基本网站/WordPress 更新 · 监测社交媒体性能并提供简单的月报信息 · 将澳大利亚团队提供的照片和原始视频变成精致，引人入胜的内容。预订和管理 · 回复住宿查询 ·管理和更新预订 · 布肯.com 及在线旅行社 (OTA) 的管理 · 客人抵达前与住宿后的沟通 · 追踪未付款 · 准备并发送账单 · 维护客人的记录和数据库 · 响应和管理在线评论 · 协助团队，企业和运动员营地查询 · 维系表格和内部记录 · 为管理人员提供一般行政支持
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Category: Hospitality
Location: Ortigas, Alabang, Pampanga or Cebu National Capital Region (Manila) Philippines
Setup and Location: Work From Home - Philippines
Work Schedule: 9:00 AM-6:00 PM (AEST) | 07:00 AM-4:00 PM (PH Time)
Employment Type: Full-time
Ready to do work that actually excites you?
We’re looking for a creative and highly organized Social Media and Administration Specialist to support a growing Australian hospitality business across social media, digital marketing, reservations, guest communication, and general administration. With around 50% of the role focused on social media and content and 50% on reservations and administration, you’ll help grow the brand while ensuring guests receive prompt and professional support.
This role is ideal for someone who takes ownership, works proactively, and enjoys a varied role where no two days are the same. You’ll have the opportunity to contribute ideas, manage important guest and reservation processes, and grow with the business as the role evolves.
What You’ll Do
You’ll be the kind of person who:
Social Media and Marketing
· Manage our social media content calendar
- Create and schedule Instagram posts, Reels and Stories
- Edit supplied video footage into engaging short-form content
- Write captions consistent with the brand
- Create graphics and marketing collateral in Canva
- Help promote accommodation, experiences, athlete camps and special events
- Manage and respond to social media comments and messages
- Identify opportunities for new content
- Repurpose existing content across channels
- Assist with email marketing through Mailchimp
- Basic website/WordPress updates
- Monitor social media performance and provide simple monthly reporting
- Turning photos and raw video supplied by the Australian team into polished, engaging content.
Reservations and Administration
- Respond to accommodation enquiries
- Manage and update reservations
- Booking.com and Online Travel Agencies (OTA) administration
- Guest pre-arrival and post-stay communication
- Follow up outstanding payments
- Prepare and send invoices
- Maintain guest records and databases
- Respond to and manage online reviews
- Assist with group, corporate and athlete-camp enquiries
- Maintain spreadsheets and internal records
- Provide general administrative support to the management team
Requirements
What You Bring
We’re looking for someone with:
- Has excellent written and spoken English skills.
- Has professional social media experience, with a strong understanding of Instagram, particularly Reels and Stories.
- Has video editing skills using CapCut, Premiere Pro, or similar platforms.
- Has strong Canva skills and experience creating engaging visual content.
- Has experience using Meta Business Suite.
- Has strong copywriting skills with the ability to create engaging and on-brand content.
- Has excellent organisational skills and a strong attention to detail.
- Has the ability to work independently and take ownership of responsibilities.
- Has strong spreadsheet and general computer skills.
- Experience in hotels, tourism, Booking.com, property management systems, Mailchimp, WordPress, or endurance sports brands would be highly regarded.
Benefits
Why You’ll Love Working Here
- HMO, dental, and life insurance for you and one free dependent from day one, with the option to add more.
- Uncapped placement incentives.
- Ongoing training and upskilling opportunities.
- Paid leaves including birthday, vacation, medical, and maternity, with up to 6 vacation days convertible to cash on your anniversary.
- Employee engagement activities such as year-end party, family day, team building, and more.
Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
Details
Originally posted on Himalayas