高级产品经理 - 自助式云
Senior Product Manager - Self service cloud
Elastic，搜索人工智能公司，让每个人都能实时使用所有数据找到他们需要的答案——释放企业与个人的潜力。Elastic 搜索人工智能平台被超过 50% 的财富 500 强企业使用，将搜索的精准性与人工智能的智能相结合，使每个人都能加速实现关键成果。通过利用所有结构化和非结构化数据——更有效地保障和保护隐私信息——Elastic 基于云的完整解决方案，用于搜索、安全和可观测性，帮助组织实现人工智能的承诺。
#### **职位描述**
产品经理将负责自助式云增长的关键领域，赋能自助式客户和试用用户取得成功。该职位特别关注人类用户的上手流程和代理的上手流程，直接影响 Elastic 云的顺利增长。
#### **你将负责**
- 定义自助式云增长的愿景和路线图，涵盖：上手体验和试用体验、产品功能采用和试用激活、客户访谈和流失分析、产品参与度分析和邮件培育。
- 与工程负责人合作，优先安排技术投资并制定现实的交付时间表。
- 与下游 Elastic 解决方案团队（可观测性、安全、企业搜索）协作，了解他们的具体上手流程和试用体验。
- 推动关于自助式客户上手、激活、扩展和留存的技术决策。
- 与客户和试用用户对接，收集对试用体验的反馈。
- 与销售和市场团队协作，进行竞争定位和品牌认知度提升。
- 推动与第三方开发者平台的原生集成。
#### **你具备的条件**
- 4 年以上产品管理经验，有深度技术产品的背景。
- 具备产品驱动增长的扎实背景和经验。
- 有自助式云服务的经验，曾推出提供自助试用的产品。
- 数据驱动的产品决策方式，有产品采用和分析的经验。
- 优秀的沟通能力，能够进行跨职能协作和对齐。
- 有与全球分布式团队和异步协作的经验。
#### **加分项**
- 有 Elasticsearch 或类似搜索/数据库技术的直接经验。
查看英文原文
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
#### **What is The Role**
The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful. This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud.
#### **What You Will Be Doing**
- Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
- Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
- Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience.
- Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
- Interface with customers and trial users to gather feedback on trial experience.
- Collaborate with Sales & Marketing on competitive positioning and brand awareness.
- Drive native integrations with 3rd party developers platforms.
#### What You Bring
- 4+ years of Product Management experience with deep technical products.
- Strong background and experience with Product Led Growth.
- Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
- Data-driven approach to product decisions, with experience in product adoption and analysis.
- Strong communication skills, capable of cross function collaborations and alignment.
- Experience with globally distributed teams and asynchronous collaboration.
#### Bonus Points
- Direct experience with Elasticsearch or similar search/database technologies.
- Background in product marketing.
- Experience with cloud service providers marketplaces.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.
The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.
The typical starting salary range for this role is:
15 805 300 Ft—25 001 600 Ft HUF
### **Additional Information - We Take Care of Our People**
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [candidate_accessibility@elastic.co](mailto:candidate_accessibility@elastic.co). We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: [Family and Medical Leave Act (FMLA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf) Poster;[Pay Transparency Nondiscrimination Provision](https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Poster; [Employee Polygraph Protection Act (EPPA)](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf) Poster and [Know Your Rights](https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) (Poster)
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