高级关键客户经理 - 西海岸或东海岸远程（芝加哥，美国）
Senior Key Account Manager - West Coast or East Coast REMOTE (Chicago, US)
我们远程的高级东海岸或西海岸关键客户经理，生命科学与营养方向是一位以结果为导向、具有创业精神的销售人员，负责推动新业务增长，同时管理并拓展关键客户。该职位适合一位自我驱动者，在快节奏环境中表现出色，对自己的区域拥有责任感，并能根据客户需求做出战略决策。在管理中型和大型客户组合的同时，主要任务是寻找新的业务机会——识别、接触并完成新客户，以扩大市场份额。这是一个全职远程职位，任职者应居住在西海岸。
关键客户经理将作为公司与指定及潜在客户的代表，利用生命科学与营养行业的专业知识，制定定制化解决方案，建立牢固的关系，并最大化销售业绩。
你的职责：
- 推动新业务增长 – 识别并追求新的客户机会，进行客户开发并完成新业务以加速收入增长。
- 主导销售流程 – 制定并执行积极的销售策略，从线索生成和资格审核到合同谈判和成交。
- 创业精神的决策 – 对客户参与负责，根据信息做出决策以最大化价值并推动长期合作。
- 建立并扩展关键客户 – 加强与现有客户的联系，持续寻找升级销售和交叉销售的机会。
- 客户导向的方法 – 作为战略合作伙伴，深入了解客户挑战，并将公司产品与客户需求对齐。
- 市场与竞争分析 – 跟踪行业趋势、竞争对手活动和市场机会，主动定位解决方案。
- 定价与谈判 – 根据市场状况、客户资料和公司目标制定战略定价结构。
- 销售计划与预测 – 执行年度销售计划，跟踪绩效指标，并调整策略以达成并超越销售目标。
- 跨职能协作 – 与内部团队紧密合作，确保客户要求的无缝执行和高水平的服务。
- 客户互动与问题解决 – 提供实际支持以解决客户问题，管理投诉并确保满意度。
你的背景：
- 本科学位，商业相关专业
查看英文原文
Our REMOTE Senior East or West Coast Key Account Manager, Life Science & Nutrition is a results-driven, entrepreneurial sales professional responsible for driving new business growth while managing and expanding key accounts. This role is designed for a self-starter who thrives in a fast-paced environment, takes ownership of their territory, and is comfortable making strategic decisions based on customer needs. While managing a portfolio of medium, and large accounts, the primary focus is on hunting for new business opportunities—identifying, engaging, and closing new customers to expand market share. This is a full-time remote role in which the incumbent should reside on the West Coast.
The Key Account Manager will serve as the face of the company to assigned and prospective customers, leveraging expertise in the Life Science & Nutrition industry to develop tailored solutions, build strong relationships, and maximize sales performance.
Your Responsibilities:
- Drive New Business Growth – Identify and pursue new customer opportunities, prospecting and closing new business to accelerate revenue growth.
- Own the Sales Process – Develop and execute an aggressive sales strategy, from lead generation and qualification to contract negotiation and closing.
- Entrepreneurial Decision-Making – Take ownership of customer engagements, making informed decisions to maximize value and drive long-term partnerships.
- Build and Expand Key Accounts – Strengthen relationships with existing customers, continuously identifying opportunities for upselling and cross-selling.
- Customer-Centric Approach – Act as a strategic partner, deeply understanding customer challenges and aligning company offerings to their needs.
- Market & Competitive Analysis – Stay ahead of industry trends, competitor activity, and market opportunities to proactively position solutions.
- Pricing & Negotiation – Develop strategic pricing structures based on market conditions, customer profiles, and company objectives.
- Sales Planning & Forecasting – Execute annual sales plans, track performance metrics, and adjust strategies to meet and exceed sales targets.
- Cross-Functional Collaboration – Work closely with internal teams to ensure seamless execution of customer requirements and high service levels.
- Customer Engagement & Problem Solving – Provide hands-on support in resolving customer challenges, managing complaints, and ensuring satisfaction.
Your Profile:
- Bachelor’s degree in Business Administration, Marketing, Sales or a related field along with a proven work experience as an Account Manager, Sales Manager or a relevant role
- Minimum of 10 years of experience in the food and beverage industry, with specific focus in the Nutraceutical and OTC market segments with strong customer network and connections
- 50% Minimum travel expectations
- Currently reside on the West Coast
We offer:
- Comprehensive Health Coverage – Medical, Dental, and Vision Plans to support you and your family
- Paid Parental Leave –Maternity and Paternity Leave so you can focus on what matters most
- 401(k) Retirement Plan with Employer Match – Plan for your future with company-supported retirement savings
- Paid Time Off – Enjoy a healthy work-life balance with PTO and 11 Paid Holidays
- Employee Engagement – Join our Engagement Team for fun events, volunteer opportunities, and ways to connect with colleagues across the company
- Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs
- Supportive Culture – Friendly and informal atmosphere, family-owned, flat hierarchies, open communication, and helpful colleagues
- Meaningful Impact – Be an integral part of our business success and help shape the future of nutrition
- Empowerment – Unleash your full potential with opportunities to grow, lead, and make a real difference
Originally posted on Himalayas