Consultant, Account Services Management
顾问，账户服务管理 Dell Technologies 客户对我们的产品和服务都期待着伟大的东西。帐户服务管理是关于管理和监督无的服务交付流程。这是一个非常多样化的工作领域。过程范围从事件管理到变化管理，从配置管理到客户管理。团队确保争端和技术问题得到解决。我们还为客户提供了优秀的沟通，从战术到战略活动。你将取得什么：作为顾问，你将负责对关键客户帐户的日常服务提供，与 SLAs 协调流程并推动持续改进。你将在团队之间协调以预防问题，管理变化和提高客户满意度。加入我们来做出职业生涯中最好的工作，并在我们的账户服务管理团队担任顾问，产生深刻社会影响。最初发布于喜马拉雅山
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Consultant, Account Services Management
Dell Technologies customers expect great things from both our products and our services. Account Services Management is all about managing and overseeing seamless service delivery processes. It’s a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity – from the tactical to the strategic.
What you’ll achieve:
As a Consultant, you will be responsible for owning day‑to‑day service delivery for key customer accounts, aligning processes to SLAs, and driving continuous improvement. You will coordinate across teams to prevent issues, manage changes, and enhance customer satisfaction.
Join us to do the best work of your career and make a profound social impact as a Consultant on our Account Services Management team.
Originally posted on Himalayas