Manager, Solution Configuration
萨维尼是一家美国领先的金融技术公司。我们为全国1600多个银行和信用联盟合作伙伴提供集成信贷评分和个人财务解决方案。萨维妮解决方案与43多个数字银行平台相结合。**萨维 oney 最近被旧金山商业时报和？? 谷杂志认可为"旧金山湾区最好的25个工作地点之一",并是 Inc. 5000增长最快的公司.** **这个职位将从印度的家庭办公室100%远程运作，作为美国，加拿大，欧洲以及印度几个地区分布式团队的一部分。作为一个 SavvyMoney **管理员，解决方案配置**,你将负责 - ### **职位要求 - ** **人员管理** - 领导，教练并开发一个大型的配置团队，同时完成多个合作伙伴实现的高量，技术复杂的工作 - 建立和维护一种能力模型，显示团队可以在特定时期完成多少工作 - 使用能力模型预测团队过度分配时，并在错过期前进行预测 - 在基于技能水平，任务复杂性和合作伙伴优先级来分配和提高整个团队的工作。- 搭载新团队成员使用记录的培训计划，并采取明确的独立工作步骤 - 设定清晰的绩效预期，定期在一次会议上举行一次会议，并向领导报告团队缺口和发展需求 **时间表和交付管理** - 所有活跃实施的配置时间及截止日期，并在范围或序列变化时保持准确性 - 早确定延迟，依赖性和风险，采取措施减少它们，并通过建议解决方案升级 - 追踪和报告周期时间，吞吐量，重工和按时完成等指标，并利用这些指标来改善结果 - 与实施管理人员，工程师和产品合作，在这些工作影响伙伴的实时日期之前进行测序并删除阻塞** 过程优秀** - 定义，记录和改进配置流程，包括接入，优先级，同行审查，验证和转让 - 确认团队遵循文档化进程，确定需要改善哪些程序 - 使用模板，检查列表和自动化的重复性工作来标准化减少错误和手动执行。
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SavvyMoney is a US based leading financial technology company. We provide integrated credit score and personal finance solutions to 1,600 + bank and credit union partners nationally. The SavvyMoney solutions integrate with more than 43 digital banking platforms.
**SavvyMoney was recently recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company.**
**This position will be working 100% Remotely from your home office in India as part of a distributed team in the USA, Canada, Europe and several locations in India. The working hours for this position still overlap with the U.S. Eastern Time Zone.
As a SavvyMoney **Manager, Solution Configuration**, you will be responsible for -
### **Position Requirements -**
**People Management**
- Lead, coach, and develop a large configuration team that completes high-volume, technically complex work for multiple partner implementations at the same time
- Build and maintain a capacity model that shows how much work the team can complete in a given period
- Use the capacity model to forecast when the team is over-allocated, and raise it before due dates are missed
- Assign and balance work across the team based on skill level, task complexity, and partner priority
- Onboard new team members using a documented training plan with clear steps to independent work
- Set clear performance expectations, hold regular one on one meetings, and report team gaps and development needs to leadership
**Schedule and Delivery Management**
- Own configuration timelines and due dates for all active implementations, and keep them accurate when scope or sequence changes
- Identify delays, dependencies, and risks early, take action to reduce them, and escalate with a recommended solution
- Track and report metrics such as cycle time, throughput, rework, and on-time completion, and use them to improve results
- Work with Implementation Managers, Engineering, and Product to sequence work and remove blockers before they affect partner go-live dates
**Process Excellence**
- Define, document, and improve the configuration process, including intake, prioritization, peer review, validation, and handoff
- Confirm the team follows the documented process, and identify where process needs to be improved
- Standardize repeatable work using templates, checklists, and automation to reduce errors and manual effort
- Facilitate retrospectives, and turn the findings into documented process changes
- Build reports that are clear, accurate, and easy for leadership to read and act on
- Build trust with stakeholders across Implementations, Engineering, and Product by giving accurate status and completing what you commit to
- Act as the expert user of Jira and Confluence for the configuration team. This includes workflows, custom fields, automation rules, JQL, filters, and dashboards
- Define and enforce Jira ticketing standards so every configuration request can be tracked from intake through validation
- Build and maintain Confluence as the team's single source of truth, including process guides, configuration runbooks, standards, decision logs, and onboarding material
### **Qualifications**
- BS/BA in a technical field such as Computer Science, Engineering, or Information Systems, or equivalent experience
- 7+ years in technical project management, delivery management, or technical operations, including 3+ years managing a team of 10 or more people
- Expert-level Jira and Confluence administration, including workflows, automation, JQL, dashboards, and space setup
- Experience leading a distributed team across multiple time zones
- Strong written and verbal English communication, including the ability to write a clear status report for senior leadership
- Willingness to work hours that overlap U.S. Eastern Time, and to complete hands-on work alongside the team when needed
### **Nice to Have**
- Experience with Online Banking platforms, Loan Origination Systems, or consumer lending and deposit products
- Experience working with credit unions, banks, or fintech partners on implementation or onboarding
### **Base Salary**
The annual fixed salary for this position is between 15L and 26L Annually based upon experience + Variable.
**SavvyMoney’s EEO Statement**
SavvyMoney relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities. We continuously seek talented, qualified employees in our operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. SavvyMoney is proud to be an Equal Employment Opportunity/ Affirmative Action Employer.