软件工程负责人 – 对话平台
Software Engineering Lead – Conversational Platforms
我们被评选为值得工作的优秀公司®，是一家充满活力的SaaS初创公司，正在革新企业沟通方式。我们的团队由500名充满活力和热情的Unifones组成，致力于为5000多家以客户为中心的公司提供最佳体验。
我们自豪于有趣且协作的工作环境，鼓励创造力和新想法不断涌现。作为公司的股东，我们远不止是一群充满激情的沟通者。我们是Unifones。加入我们的团队，成为其中一员！
认识我们的团队！
我们的工程团队负责设计、开发和维护驱动Unifonic解决方案的系统和技术。我们与其他部门紧密合作，确保我们的产品和服务满足客户需求。如果你对技术充满热情，并且对参与前沿的通信和互动解决方案感到兴奋，我们希望你加入我们的团队。
作为对话平台工程负责人，你将积极参与软件构建和团队管理的实战过程。在这个职位中，你将定期参与面向生产的代码编写，特别关注对话和消息渠道，如WhatsApp、Instagram、Messenger、Facebook、推送通知和电子邮件。
帮助我们塑造通信的未来，通过：
- 支持工程人才的招聘与录用，并协助新成员的入职。
- 与其他工程团队合作，识别并预见变化的需求和改进开发环境的机会。
- 与产品经理、设计师和工程师合作，确定优先级、计划和安排工作。
- 向其他团队传达状态、风险和需求。
- 为团队提供技术和非技术指导，无论是个人还是整体。
- 推动团队及其成员的持续学习和改进。
- 在动态环境中工作，积极应对适应不断变化的需求和频繁调整的优先事项。
- 领导、指导和激励开发人员团队，培养协作、创新和持续改进的文化。
- 为团队提供技术和专业指导，确保遵循最佳实践、编码标准和架构原则，同时进行定期绩效评估，提供反馈。
查看英文原文
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.
As Engineering Lead, Conversational Platforms, you will be playing an active part in the hands-on process of building software and managing your own team. In this role, you will be contributing to production-facing code on a regular basis, with a specific focus on conversational and messaging channels such as WhatsApp, Instagram, Messenger, Facebook, Push, and Email
Help us shape the future of communication by:
- Supporting with recruitment & hiring of engineering talent and facilitating the onboarding of new team members.
- Working with other engineering teams to identify and anticipate changing requirements and opportunities to improve the development environment.
- Working with product managers, designers, and engineers to prioritize, plan, and schedule work.
- Communicating status, risks, and requirements to other groups.
- Providing technical and non-technical guidance to the team, both individually and as a group.
- Facilitating continuous learning and improvement for the team and its members.
- Working in a dynamic environment, embracing the challenge of adapting to evolving requirements and frequently shifting priorities with agility.
- Leading, mentoring, and inspiring a team of developers to foster a culture of collaboration, innovation, and continuous improvement.
- Providing technical guidance and expertise to the team, ensuring adherence to best practices, coding standards, and architectural principles while conducting regular performance evaluations, offering constructive feedback, and supporting the professional growth and development of team members
Requirements
What you’ll bring:
- Hands-on experience building or integrating conversational and messaging systems, ideally across channels such as WhatsApp Business APIs, Instagram Messaging, Facebook Messenger, Push Notifications, and Email delivery platforms.
- Experience with bidirectional messaging, templates, webhook flows, provider integrations, and high-volume message delivery is particularly valuable.
- Hands-on 7+ years of relevant engineering work experience with 5+ years of hands-on technical experience in building scalable enterprise-grade systems.
- Hands-on 5+ years of experience as a Java or Python Developer and in database management (MySQL, Cassandra, etc.).
- Experience with high-volume solutions.
- Must be able to spend substantial time interfacing with offshore teams on a daily basis.
- Fluent in English with excellent writing/editing and verbal communication skills.
- Practical experience in queuing systems/message brokers such as RabbitMQ, Kafka, SQS, etc.
- Practical experience with cache technologies (Memcached, Redis).
- General knowledge of integrating with third-party bidirectional messaging providers such as Meta (WhatsApp, Instagram, Messenger) and Apple (Messages for Business).
- Experience working with Push & Email will be an added advantage.
- Practical experience with AWS services (e.g., EC2, S3, RDS, DynamoDB, API Gateway, Lambda, SQS, SNS) and Oracle Cloud Services.
- Hands-on experience with Kubernetes, Docker, and container orchestration.
- Experience designing and maintaining CI/CD pipelines; experience with Drone CI is a plus.
- Familiarity with code quality and static analysis systems such as SonarQube is a plus.
- Familiarity with test frameworks and performance/load testing tools such as Cucumber, wrk, Locust, and JMeter is a plus.
- Strong attention to detail while maintaining sight of the big picture.
- Strong problem-solving and analytical skills.
- Ability to apply business logic to development requirements in a creative manner.
- Excellent communication skills and the ability to collaborate effectively across teams.
As a Unifone you will receive a range of benefits:
- Competitive salary and bonus
- Unifonic share scheme (we are all owners!)
- 30 holiday days after the first anniversary
- Your Birthday off!
- Spend up to 10 weeks per year working from anywhere in the world!
- Paid leave for new parents
- LinkedIn learning license
Originally posted on Himalayas