网络设计与系统集成工程师
Network Design and System Integration Engineer
职位描述
我们正在寻找一名网络设计与系统集成工程师。你将加入一个由志同道合的专业人士组成的分布式团队，日常工作的重点是支持我们的宽带解决方案部署，从早期的售前客户接触到生产部署。
你将向宽带系统集成总监汇报工作。你需要在北美时区的关键客户账户上开展工作。
地点
远程办公 – 该职位为100%远程办公，可在墨西哥任何地方工作，偶尔需要出差（最多50%）
你将负责以下工作：
• 负责宽带接入系统的设计、集成和测试 - 将架构图转化为可工作的IP网络解决方案以及详细的客户安装和集成计划。
• 作为客户项目中的主要技术联络人：与内部团队和客户沟通解决方案需求，提供清晰的技术指导，并对任务从头到尾负责。
• 支持客户实验室集成、测试、认证、现场试验和生产部署；为客户培训系统操作和故障排除。
• 测试新的软件和硬件，并向工程团队报告和跟踪缺陷。
• 提供现场和远程技术支持 - 及时诊断和解决客户问题，必要时通过Harmonic的24/7技术支持中心（TAC）进行升级。
你应具备以下条件：
• 计算机科学、电信或相关专业的学士学位。
• 在互联网服务提供商或电信环境中，有5年以上集成、测试或运营网络的经验。
• 熟悉运营商网络和服务设计者优先。
• 精通IP路由（BGP、OSPF）、二层技术（VLAN/802.1Q、QinQ、LACP、MSTP）、网络覆盖（VXLAN、MPLS）、IP组播（IGMP、PIM）和vBNG功能（用户管理、PPPoE/IPoE、QoS执行），包括设计、配置和故障排除。
• 精通Linux网络技能，能够排查路由、接口、数据包捕获、防火墙、隧道、时间同步和性能问题。
• 有使用Wireshark或其他工具进行数据包和协议分析的经验。
• 熟悉PON技术和BBF网络架构标准（如TR-101、TR-156、TR-178）者优先；熟悉OMCI协议（ITU-T G.988）者为加分项。
• 有使用基于云的（Kubernetes）经验
查看英文原文
Role Description
We are looking for a Network Design and Systems Integration Engineer. You will be part of a distributed team of like-minded professionals whose day-to-day job is to support our broadband solutions rollout, from early pre-sales engagements with potential customers through production deployment.
You will report to the Director, Broadband System Integration. You will be required to work on key customer account(s) in North American time zones.
Location
Remote – this position is 100% Remote anywhere in Brazil and occasional travel is required (up to 50%)
What you will be doing:
• Own the design, integration, and testing of broadband access systems - turning architecture drawings into working IP network solutions and detailed customer installation and integration plans.
• Act as the key technical liaison on customer projects: communicate solution requirements to internal teams and clients, provide clear technical direction, and take ownership of tasks end-to-end.
• Support client lab integration, testing, qualification, field trials, and production deployments of our access network platform; train clients on system operation and troubleshooting.
• Test new software and hardware, and report and track defects to engineering.
• Provide on-site and remote technical support - diagnosing and resolving customer issues in a timely manner, escalating through Harmonic's 24/7 Technical Assistance Center (TAC) as needed.
What you should have:
• Bachelor's degree in Computer Science, Telecommunications, or equivalent.
• 5+ years of experience integrating, testing, or operating networks in an internet service provider or telecommunications environment.
• Understanding of service provider network and service design is a plus.
• Strong expertise in IP routing (BGP, OSPF), Layer 2 technologies (VLAN/802.1Q, QinQ, LACP, MSTP), network overlays (VXLAN, MPLS), IP multicast (IGMP, PIM), and vBNG functions (subscriber management, PPPoE/IPoE, QoS enforcement), including design, configuration, and troubleshooting.
• Strong Linux networking skills and the ability to troubleshoot routing, interfaces, packet captures, firewalls, tunnels, timing, and performance issues.
• Experience with Wireshark or equivalent tools for packet and protocol analysis.
• Knowledge of PON technologies and BBF network architecture standards (e.g., TR-101, TR-156, TR-178) is a plus; familiarity with the OMCI protocol (ITU-T G.988) is a nice-to-have bonus.
• Experience with cloud-based (Kubernetes) networking is a plus.
• Ability to understand technical documentation, including network protocol standards and RFCs, software and hardware configuration guides, schematics, work instructions, and test procedures.
• Ability to develop and present technical solutions to customers and internal teams.
• Experience in pre-sales technical support, including product demonstrations and feasibility analysis, is a plus.
• Strong problem-solving, analytical, and communication skills.
• Business-level fluency in English, written and verbal, is a must.
Travel
- Travel to customer labs or deployment sites for integration, testing, or investigation purposes, frequency varies and may reach up to 50%.
- Occasional travel to Harmonic corporate offices for training.
Diversity, Equality, and & Inclusion at Harmonic Inc
At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.
Originally posted on Himalayas