业务解决方案工程师

This is a remote position.
We are looking for an experienced and motivated professional to drivedirect IT sales, providepre-sales technical support, and managepartner/channel salesactivities. The role involves engaging with customers, understanding their business and technical needs, creating tailored IT solutions, and expanding revenue through strategic partner collaboration.
Key Responsibilities1. Direct IT Sales
· Identify, pursue, and close new business opportunities across enterprise and SMB customers.

• Conduct discovery meetings, solution presentations, negotiations, and contract closures.

• Maintain a strong sales pipeline and deliver accurate forecasts.

• Achieve quarterly and annual revenue targets.

• Build long-term relationships with key customer stakeholders.

2. Pre-Sales / Technical Solutions
· Work with customers to understand technical requirements and pain points.

• Prepare and deliver product demos, workshops, and proof-of-concepts (POCs).

• Create technical proposals, solution designs, and architecture documents.

• Respond to RFPs/RFIs with accurate technical and commercial information.

• Collaborate with engineering and delivery teams to ensure solution feasibility.

3. Partner / Channel Sales
· Develop and manage relationships with channel partners, distributors, VARs, and OEMs.

• Conduct joint sales planning, pipeline reviews, and business development activities with partners.

• Enable partners through training, product briefings, and onboarding.

• Manage partner incentives, deal registration, and compliance.

• Drive revenue growth through partner ecosystem engagement.

4. Internal Collaboration & Reporting
· Work cross-functionally with product, marketing, and technical teams for successful deal execution.

• Provide competitive insights, market intelligence, and customer feedback.

• Track sales activities through CRM and prepare periodic performance reports.

5. Customer & Implementation Collaboration

• Visit customer locations and workonsite during project implementation phases.

• Travel todomestic and international customer sitesas required.

• Coordinate between thecustomer and internal project implementation teamsto ensure smooth execution.

• Monitor project progress and ensure deliverables are completed according to timelines and quality standards.

• Facilitate communication between stakeholders, addressing any issues or requirements that arise during project execution.

• Provide regular updates and reports on project status to management and customers.

• Identify opportunities foradditional services, upgrades, or new businessduring project interactions.

• Support project planning, scheduling, and coordination activities.

• Ensure customer satisfaction and maintain strong long-term relationships.

• Assist in resolving technical or operational challenges by collaborating with relevant teams.

• Remain onsite at the customer location until the assigned project is completed successfully.

• Return travel will be scheduled and processed only after successful project completion.

Requirements

Education
· Bachelor’s degree inIT, Computer Science, Business Administration, or a related field.

• Additional certifications or training in CRM or cloud applications are a plus.

Experience
· 0–1 yearexperience in IT Sales, Pre-Sales, Customer Support, or related areas.

• Freshers with strong interest in technology and sales are encouraged to apply.

Technical Skills
·
Basic understanding or hands-on exposure to:

• Zoho Apps(CRM, Desk, Projects)

• Salesforce CRM

• Monday.com(Workflows, automation boards)

• Shopify(Store setup basics, apps, integrations)

• IVR Systems(Call flows, basic configuration)

• Ability to quickly learn new SaaS applications and IT tools.

Sales, Communication & Operational Skills
· Comfortable makingoutbound/inbound callsand conducting customer follow-ups.

• Willing to conductfield visitsfor client meetings, demos, and relationship building.

• Strong verbal and written communication skills.

• Good presentation ability and customer-facing attitude.

• Basic understanding of the sales cycle, lead management, and CRM data entry.

Work Environment Requirements
· Willingness to work inrotational shifts(including early morning or late evening shifts if required).

• Ability to travel locally for field visits and client engagements.

Targets & Performance Expectations
· Ability to work withmonthly and quarterly sales targets.

• Meet KPIs related to:

• Number ofcallsmade andmeetingsconducted

• Leads generatedand qualified

• Demos/presentationsdelivered

• Field visitscompleted

• Achieve sales quotas for software and service offerings (Zoho, Salesforce, Monday.com, Shopify, IVR solutions).

• Maintain pipeline accuracy and provide weekly performance updates.

Personal Attributes
· Fast learner with strong interest in IT sales and SaaS solutions.

• Energetic, proactive, and target-driven mindset.

• Strong problem-solving skills and customer-first approach.

• Ability to manage time, multitask, and work both independently and within a team.

Benefits

• High impact and ownership—each person directly influences outcomes.

• Fast decision cyclesand direct communication with leadership.

• Professional Certifications:Coverage for relevant technical or industry certifications (e.g., cloud, SaaS, customer success, or data tools).

• Mentorship & Knowledge Sharing:Regular guidance from senior team members and founders, plus internal “lunch & learn” sessions.

• Conference & Webinar Participation:Opportunities to attend industry events and webinars to stay current with trends.

• Project-Based Learning:Exposure to cross-functional projects, allowing hands-on skill growth and career development.

• Hybrid or fully remote work options.

• Flexible work hours(output-driven culture).

• Generous Paid Time Off (PTO) -Public holidays based on state calendar.

• Casual leave(12 days/ year).

• Annual performance bonusor profit-sharing based on company milestones.

• Travel reimbursement(if onsite/client visits occur).

• Opportunity to work closely with founders, gaining cross-functional exposure.

• Pathways intosenior CSE, Solutions Engineer, or Product rolesas the company grows.

Originally posted on Himalayas