扣押支持文员（每小时17.5美元）
Impound Support Clerk ($17.50/hour)
在Exeter Finance，我们致力于帮助客户找到适合他们下一辆车购买的融资方案。通过与客户和经销商合作伙伴建立牢固的关系，我们能够提供切实可行的选择，让客户顺利驾驶自己的汽车。
每位团队成员都是我们成功的关键。无论您是在服务中心帮助客户处理贷款，还是在实地与经销商建立关系，亦或是在公司总部支持公司运营，您都将享受到一个充满关怀、充满活力且积极的工作环境。
我们的愿景是成为一家以人才、绩效和服务著称的一流金融公司和首选贷款机构。
职位描述
职位概述
通过处理由运营支持分配的各种常规任务，协助贷款服务和发放流程。可能需要审查电话记录和/或客户账户，以确保Exeter符合州和联邦法规。
职位职责
- 审查指定的账户，以确保符合州和联邦法规。
- 与内部团队协调，确保按时准确地完成分配的任务。
- 通过提供必要的信息和支持团队成员来协助解决操作问题。
- 确保所有操作任务在截止日期前完成，并向主管报告任何延误或问题。
- 保持敏感信息的保密性，并以专业的方式处理所有任务。
- 及时向管理层报告任何问题。
- 保持对Exeter政策和程序以及州和联邦法律的全面了解和理解。
- 其他指派的任务。
教育和经验
- 高中文凭或同等学历
- 0-3年一般工作经验
- 在行政或文职岗位的工作经验，最好是在商业或运营环境中。
- 对细节有很强的关注力，注重任务完成的准确性和细致性。
- 熟练使用Microsoft Office套件（Word、Excel、PowerPoint）和其他办公软件。
- 能够在快节奏的环境中管理多项任务和优先级。
- 良好的沟通能力，包括书面和口头表达，能够与团队成员进行专业交流。
- 能够遵循既定流程，并在团队中协作工作。
- 擅长数据录入任务并保持准确的记录。
- 能够保持保密性并妥善处理信息。
查看英文原文
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description
Job Summary
Assists the Loans Servicing and Originations processes by handling various general tasks assigned by Operational Support. May review calls and/or customer accounts to ensure Exeter complies with State and Federal regulations.
Job Duties
- Review identified accounts to ensure proper compliance with State and Federal regulations.
- Coordinate with internal teams to ensure timely and accurate completion of assigned tasks.
- Assist in troubleshooting and resolving operational issues by providing necessary information and supporting team members.
- Ensure all operational tasks are completed within deadlines, and alert supervisors of any delays or issues.
- Maintain confidentiality of sensitive information and handle all tasks in a professional manner.
- Identify and report any issues to management promptly.
- Maintain thorough knowledge and understanding of Exeter’s policies and procedures, as well as, state and federal laws.
- Other duties as assigned.
Education and Experience
- High school diploma or equivalent
- 0-3 years general work experience
- Experience in an administrative or clerical role, preferably in a business or operational setting.
- Strong attention to detail with a focus on accuracy and thoroughness in completing tasks.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Good communication skills, both written and verbal, with the ability to interact professionally with team members.
- Ability to follow established procedures and work collaboratively in a team setting.
- Comfortable working with data entry tasks and maintaining accurate records.
- Ability to maintain confidentiality and handle sensitive information appropriately.
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
The pay range for this role is $17.90 - $20.95 hourly.Exeter Finance LLC is an Equal Opportunity Employer.
Originally posted on Himalayas