HubSpot专员(项目经理)| 澳洲 | 远程办公
HubSpot Specialist (Proj. Manager) | AU | WFH
类别:技术
地点:菲律宾马尼拉大都会区帕西格市奥尔蒂加斯
地点:居家办公
时间:AEST(昆士兰)上午9:00 – 下午6:00 | PHT 上午7:00 - 下午4:00
雇佣类型:全职
准备好从事真正让你兴奋的工作吗?
我们正在寻找一名HubSpot专家,负责管理CRM实施项目、进行系统审计,并提供改善业务流程和客户成功的解决方案。该职位负责准备工作范围说明书(SOW),主导项目讨论,协调实施活动,并确保项目高效交付。该职位对于优化CRM功能、维护良好的客户关系和支持成功项目执行至关重要。
你将负责:
你将是一个这样的人:
- 对现有的HubSpot账户进行全面审计,以识别系统改进、优化机会和实施需求。
- 准备详细的工作范围说明书(SOW),明确项目范围、交付成果、时间表和实施策略。
- 主持定期的项目会议,与利益相关者沟通更新情况、收集需求、解决疑虑并监控项目进展。
- 实施HubSpot CRM解决方案,包括根据业务需求进行配置、定制、自动化和流程设置。
- 协调和分配实施任务给团队成员,同时监控进度并确保符合质量标准。
- 配置和维护HubSpot功能,如销售管道、工作流、报告仪表盘、表单、邮件自动化和集成。
- 与跨职能团队合作,确保项目交付成果准确并在约定的时间内完成。
- 解决CRM问题,推荐流程改进,并提供实用解决方案以提升系统性能。
- 在每个项目中保持全面的项目文档、实施记录和客户沟通。
- 跟踪HubSpot产品更新、新功能和CRM最佳实践,以推荐持续改进。
要求
你具备:
我们寻找的人:
- 信息科技、计算机科学、工商管理、市场营销或相关领域的学士学位优先。
- 3年以上HubSpot实施、CRM管理或相关工作经验。
- 熟练掌握HubSpot CRM,包括导入数据、配置、自定义、自动化流程等实际操作经验。
- 具备良好的沟通能力,能够与客户及内部团队有效协作。
- 熟悉CRM系统的工作原理,有项目管理经验者优先。
- 对技术充满热情,能够快速学习新工具和流程。
查看英文原文
Category: Technology
Location: Ortigas, Pasig City National Capital Region (Manila) Philippines
Location: Work from Home
Schedule:9:00 AM – 6:00 PM AEST (QLD) | 7:00 AM - 4:00 PM PHT
Employment Type: Full-Time
Ready to do work that actually excites you?
We are looking for a HubSpot Specialist to manage CRM implementation projects, conduct system audits, and deliver solutions that improve business processes and customer success. The role is responsible for preparing Statements of Work, leading project discussions, coordinating implementation activities, and ensuring projects are delivered efficiently. This role is critical for optimizing CRM functionality, maintaining strong client relationships, and supporting successful project execution.
What You’ll Do
You’ll be the kind of person who:
- Conduct comprehensive audits of existing HubSpot accounts to identify system improvements, optimization opportunities, and implementation requirements.
- Prepare detailed Statements of Work (SOWs) outlining project scope, deliverables, timelines, and implementation strategies.
- Lead recurring project meetings with stakeholders to provide updates, gather requirements, address concerns, and monitor project progress.
- Implement HubSpot CRM solutions, including configuration, customization, automation, and workflow setup based on business requirements.
- Coordinate and delegate implementation tasks to team members while monitoring progress and ensuring quality standards are met.
- Configure and maintain HubSpot features such as pipelines, workflows, reporting dashboards, forms, email automation, and integrations.
- Collaborate with cross-functional teams to ensure project deliverables are completed accurately and within agreed timelines.
- Troubleshoot CRM issues, recommend process improvements, and provide practical solutions to enhance system performance.
- Maintain comprehensive project documentation, implementation records, and client communications throughout each engagement.
- Stay current with HubSpot product updates, new features, and CRM best practices to recommend continuous improvements.
Requirements
What You Bring
We’re looking for someone who:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Marketing, or a related field is preferred.
- 3+ years of experience in HubSpot implementation, CRM administration, or a related role.
- Strong hands-on experience with HubSpot CRM, including implementation, configuration, automation, and system optimization.
- Proven ability to manage multiple CRM implementation projects simultaneously while meeting deadlines.
- Excellent English communication skills, both written and verbal, with the ability to confidently facilitate client meetings and presentations.
- Experience coordinating tasks across team members and monitoring project execution.
- Strong analytical and problem-solving skills with the ability to identify process improvements and recommend effective CRM solutions.
- Proficiency in CRM reporting, workflow automation, dashboards, and data management.
- Strong organizational skills, attention to detail, and the ability to work independently while collaborating effectively with stakeholders.
Benefits
Why You’ll Love Working Here
- HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.
DetailsOriginally posted on Himalayas