客户经理，企业级
Account Executive, Enterprise
关于Reputation
Reputation成立于2013年的硅谷，是行业内唯一一个使用AI驱动的产品堆栈的平台，帮助公司衡量、管理并扩展其实时声誉表现，在所有客户反馈渠道中有效充当企业的“眼睛和耳朵”，以发现预测性洞察。这一市场领导地位由Bessemer Venture Partner、Kleiner Perkins和Marlin Equity Partners等顶级风投机构的大量资金支持，从全球财富1000强公司、主要汽车原始设备制造商、医疗系统和顶级物业管理部门获得显著的年 recurring 收入，目前已有超过250家合作伙伴，包括Google和Meta。最近被《新闻周刊》评为“美国最具中型工作场所”，奖励卓越和职业发展，吸引着教练型球员、团队合作的协作者以及重视坚持和努力的人。
你在Reputation的角色：
作为Reputation的客户经理（企业版），你将在充满机遇的动态领域中发挥关键作用。我们的解决方案是跨多个行业的中型市场和企业客户营销和运营策略的核心。15年前定义了这个行业，Reputation正准备为人工智能时代重新定义市场。
作为客户经理（企业版），你将发挥关键作用，推动战略增长——负责并拓展高价值客户组合，同时赢得新的企业客户。你在一个高性能环境中茁壮成长，好奇心、准备和战略思维让顶尖表现者脱颖而出。你不仅仅是完成复杂的交易——你是在建立长期的高管关系，并帮助组织解决有意义的业务挑战。你知道如何与高级利益相关者互动，将愿景与可衡量的价值联系起来，并在复杂的采购流程中游刃有余，将机会转化为持久的合作关系和收入。
你将如何塑造体验：
- 在多个垂直领域中主导并推动新的企业业务。
- 制定并执行周密的客户策略，以进入新组织并扩展现有关系。
- 领导涉及高管利益相关者和复杂采购小组的复杂多线销售流程。
- 与高级领导者、高级决策者，包括首席营销官（CMO）、首席执行官（CXO）、市场营销总监和运营副总裁建立值得信赖的顾问关系，树立自己的专业形象。
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About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is poised to reimagine the marketplace for the AI Era.
As an Account Executive, Enterprise, you’ll play a critical role in driving strategic growth—owning and expanding a portfolio of high-value accounts while winning new enterprise customers. You thrive in a high-performance environment where curiosity, preparation, and strategic thinking set top performers apart. You’re not just closing complex deals—you’re building long-term executive relationships and helping organizations solve meaningful business challenges. You know how to engage senior stakeholders, connect vision to measurable value, and navigate sophisticated buying processes to turn opportunity into lasting partnerships and revenue.
How You’ll Shape the Experience:
- Own and drive new enterprise business across multiple verticals.
- Develop and execute thoughtful account strategies to break into new organizations and expand existing relationships.
- Lead sophisticated, multi-threaded sales cycles involving executive stakeholders and complex buying groups.
- Build trusted advisor relationships with senior leaders, senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations, positioning yourself as a strategic partner rather than a vendor.
- Navigate large organizations by aligning multiple stakeholders around business outcomes and measurable value.
- Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.
- Identify whitespace within target accounts and develop expansion opportunities that drive long-term revenue growth.
- Bring market insight and customer feedback back to the business to help shape product direction and go-to-market strategy.
- Maintain strong pipeline discipline, forecast accuracy, and clear deal execution plans.
- Contribute to a high-performance, collaborative sales culture focused on learning, winning, and continuous improvement.
- Perform additional duties as assigned.
The Skills That Set You Apart:
- 8+ years of experience in SaaS sales
- Undergraduate degree preferred; equivalent relevant experience will also be considered.
- Proven track record of exceeding quota in a consultative sales environment.
- Demonstrated ability to independently develop and manage a sales pipeline through prospecting, networking, and strategic outreach.
- Comfortable managing complex, high-value deals and navigating multi-stakeholder sales cycles.
- Ability to thrive in a fast-paced environment while maintaining strategic focus and operational discipline.
- Highly motivated self-starter with the ability to work independently and collaboratively across teams.
- Excellent communication, presentation, and interpersonal skills.
- Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.
- Adaptable to changing circumstances and able to drive consensus internally.
Where You’ll Connect & Collaborate:
· This role supports a territory spanning the United States and Canada; however, applicants must be based anywhere in the United States. This role is fully remote, allowing you to work from home day-to-day. You’ll collaborate closely with your team virtually through regular meetings, communication tools, and ongoing support to stay connected and successful in your role.
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
- Flexible PTO for salary paid employees
- Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
- 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
Health and Welfare Benefits
- Multiple medical and dental plan options, plus 100% company paid vision coverage
- 401k available through Fidelity
- Paid Parental Leave for all eligible employees as of day 1 of employment
- Employer paid short and long term disability and life insurance
- Critical Illness, Accident & Hospital Indemnity insurance
- Employee Assistance Program (EAP)
- Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- Rate.com: Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Originally posted on Himalayas