变更与发布协调员
Change & Release Coordinator
我们目前有一个职位空缺，需要一名精通英语的变更与发布协调员，为其提供远程服务，服务范围在欧盟内。在第一个项目中，成功候选人将加入公司的开发团队，该团队将与主要客户的现场IT团队密切合作。
职责：
- 协调所有现有服务组件的操作变更和发布，重点在于计划、资源和活动的协调以及版本控制，同时保持质量并最小化风险；
- 确保发布和变更管理关键绩效指标（KPI）得到报告，并达到目标；
- 与DevSecOps工程师和其他技术团队协调，进行部署、自动化改进和发布优化；
- 与项目和运营团队协作，确保有效的系统变更和发布实施；
- 协助建立支持模型，并管理项目和新服务向日常运营模式的过渡；
- 与供应商、承包商、第三方等协调，确保及时完成变更和发布。
要求
- IT或相关专业的大学学位，结合至少5年的IT运维或/和IT服务管理与交付经验；
- 具有在ITIL对齐框架和结构化变更与发布管理流程中工作的经验；
- 对ITIL服务管理流程有良好的理解和实践经验，包括事件、问题、变更、发布、事件和知识管理；
- 熟练使用IT服务管理工具，如Service Now；
- 了解CI/CD流水线和配置管理工具；
- 出色地管理多个高优先级任务/竞争性优先级的能力，能够灵活适应变化的需求、日程和优先级；
- 资格认证：必须持有ITIL基础或更高（或同等）认证；
- 拥有敏捷或DevOps认证和/或项目管理认证是加分项；
- 英语水平优秀。
福利
如果您希望在一家充满活力和创新的公司开启职业生涯，作为一支大型欧洲机构团队的一员提供服务，身处一个国际化、多语言、多元文化的环境，有机会真正产生影响，请将您的详细英文简历发送给我们。
查看英文原文
We currently have a vacancy for a Change & Release coordinator fluent In English, to offer his/her services as an expert who will perform their services remotely within EU. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
- Coordination of the operational changes and releases of all live service elements, with focus on planning, coordination of resources and activities, and version controlling, whilst maintaining quality and minimising risk;
- Ensuring that Release and Change Management Key Performance Indicators (KPIs) are reported, and their targets are met;
- Coordinating with DevSecOps Engineers and other technical teams for deployments, automation improvements and release optimisation;
- Collaborating with project and operational teams to ensure effective system change and release implementation;
- Assisting in support models set up and in managing transition of projects and new services into the business-as-usual model;
- Coordinating with suppliers, contractors, 3rd parties, etc. to ensure timely change and release implementation.
Requirements
- University degree in IT or relevant discipline, combined with minimum 5 years of of experience in IT operations or/and IT service management and delivery.;
- Experience working within ITIL-aligned frameworks and structured change and release-management processes;
- Excellent understanding and practical knowledge of ITIL service management processes, including Incident, Problem, Change, Release, Event and Knowledge Management;
- Proficiency with IT service management tools such as Service Now;
- Understanding of CI/CD pipelines and configuration-management tools;
- Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities;
- Certifications: ITIL Foundation or higher (or equivalent) is mandatory;
- Agile or DevOps certification and/or Project management certification is an asset;
- Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (ST/CRR/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS () is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Originally posted on Himalayas