V104-客户接收专员
V104-Client Intake Specialist
为有抱负、文化多元、充满好奇心的头脑提供蓬勃发展的职业机会，Job Duck 将激发并培养你的潜力。我们为你与美国雇主建立联系，提供远程工作机会，这些雇主认可并欣赏你的技能，让你不仅能够生存，更能蓬勃发展。
作为一家生活方式公司，我们确保在这里工作的每个人都能享受愉快的时光，这也是我们自2022年以来每年都获得“最佳工作场所”认证的原因！
职位描述：
Job Duck 正在寻找一位善于沟通、积极主动且注重细节的客户接待专员，作为潜在客户的首要接触点。该职位的候选人将负责处理新客户线索，接听电话，跟进潜在客户，并帮助建立专业而支持性的第一印象。理想的候选人应喜欢与人交流，快速建立信任，并引导潜在客户安排咨询。此职位适合那些能清晰沟通、在稳定的来电流程中保持条理、并主动推动客户沟通顺畅进行的人。被选中的候选人将在将咨询转化为有意义的客户关系方面发挥重要作用，同时支持日常的日程安排和客户接待运营。
薪资范围：1142 美元至 1220 美元
职责包括但不限于：
· 每天完成大约 10 次外拨跟进电话。
· 每天处理大约 20 至 30 次内拨电话。
· 保持准确的客户信息，并确保所有细节正确记录在公司系统中。
· 进行外拨跟进电话，与潜在客户互动并鼓励预约咨询。
· 管理客户接待流程，并作为潜在客户的首要接触点。
· 在整个接待过程中提供专业、友好且有帮助的体验。
- 管理并维护律师的日程，包括安排会议、预约和个人事务
- 跟进客户，确保他们及时收到沟通和支持。
- 安排客户咨询和预约。
- 主动跟进已联系公司但尚未安排咨询的潜在客户。
- 接听并处理来自潜在客户和客户的来电。
- 要求：
- • 全职岗位
- • 工作时间周一至周五，上午 8:00 至下午 5:00 太平洋标准时间
- • 候选人应具备良好的英语口头和书面沟通能力
- • 候选人应具备较强的组织能力和责任心
查看英文原文
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
Job Duck is seeking a personable, proactive, and detail-oriented Intake Specialist to serve as the first point of contact for potential clients. In this role, the candidate will manage incoming leads, answer calls, follow up with prospects, and help create a professional and supportive first impression. The ideal candidate will enjoy speaking with people, building trust quickly, and guiding potential clients toward scheduling consultations. This position is well suited for someone who communicates clearly, stays organized under a steady call flow, and takes initiative to keep client communication moving smoothly. The selected candidate will play an important role in helping convert inquiries into meaningful client relationships while supporting daily scheduling and intake operations.
Compensation Range: 1142 USD to 1220 USD
Responsibilities include, but are not limited to:
· Complete approximately 10 outbound follow up calls per day.
· Handle approximately 20 to 30 inbound calls per day.
· Maintain accurate client information and ensure all details are recorded correctly within company systems.
· Conduct outbound follow up calls to engage potential clients and encourage consultation bookings.
· Manage client intake processes and serve as the first point of contact for potential clients.
· Provide a professional, friendly, and helpful experience throughout the intake process.
- Manage and maintain the attorney’s calendar, including scheduling meetings, appointments, and personal commitments
- Follow up with clients to ensure they receive timely communication and support.
- Schedule client consultations and appointments.
- Proactively follow up with leads who have contacted the firm but have not yet scheduled consultations.
- Answer and manage inbound phone calls from leads and clients.
- Requirements:
- • Full time position
- • Work schedule is Monday to Friday, 8:00 AM to 5:00 PM PST
- • Candidates should have strong verbal and written English communication skills
- • Candidates should have a clear communication style with an accent as close to an American accent as possible
- • Required software and tools include MyCase, RingCentral, Outlook, Teams, Word, Excel, calendar management tools, OneDrive, and Adobe Acrobat
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)Languages:
EnglishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Originally posted on Himalayas