数据中心基础设施技术员 – 二级
Data Center Infrastructure Technician – Tier 2
**你具备的条件**
你是一位可靠的机房基础设施技术员，至少有两年的数据中心运营、结构化布线、电信或相关领域的工作经验。你注重细节，安全意识强，擅长机架安装、铜缆和光纤布线、整改、文档记录以及遵循技术图纸和操作手册。你也能适应频繁的出差、体力劳动、灵活的工作时间，并在客户现场保持专业性。
**职位简介**
我们正在寻找可靠的机房基础设施技术员，以支持数据中心设备和物理基础设施的安装、部署、整改和维护。理想的候选人能够在快节奏的客户环境中工作，能够遵循详细指令，对自己的工作质量感到自豪，并能适应不同的客户标准。
该职位是机架安装、结构化布线、标签、智能手支持、机柜清理、文档记录和物理层整改的核心生产技术岗位。
该职位需要大量出差，是现场工作的，支持企业、托管、超大规模、AI/HPC、建设及运营的数据中心环境。
**必须在美国本地。** 该职位为远程岗位，100%需要出差。
**其他职责包括：**
现场安装与生产
- 安装服务器、交换机、存储设备、配线架、线缆管理器、支持硬件及相关基础设施。
- 在标准、高密度和AI计算机柜中执行机架安装。
- 安装、布线、整理、标记并连接铜缆和光纤。
- 安装管理线缆、控制线缆、电源线、互连、光模块和支持组件。
- 验证线缆的起点、终点、端口分配、标签、连接类型、布线、余量和弯曲半径。
- 在培训后无需每一步都解释即可根据线缆计划、机柜高度图、端口地图和操作手册工作。
- 执行线缆整改、清理、缺陷纠正和返工。
智能手、质量和文档
- 协助远程工程师和支持团队进行智能手操作。
- 按指示更换损坏的线缆、标签、光模块、收发器、硬件和现场可更换部件。
- 记录序列号、资产标签、MAC地址、照片和安装记录。
- 更新项目跟踪信息
查看英文原文
**Who You Are**
You are a dependable Data Center Infrastructure Technician with at least two years of experience in data center operations, structured cabling, telecommunications, or related field work. They are detail-oriented, safety-conscious, and skilled in rack-and-stack installations, copper and fiber cabling, remediation, documentation, and following technical drawings and runbooks. They are also comfortable with extensive travel, physically demanding work, flexible schedules, and maintaining professionalism in customer-site environments.
**About The Role**
We are seeking dependable Data Center Infrastructure Technicians to support installation, deployment, remediation, and maintenance of data center equipment and physical infrastructure. The ideal candidate is comfortable working in fast-paced customer environments, follows detailed instructions, takes pride in workmanship, and adapts to different client standards.
This role is the core production technician position for rack-and-stack, structured cabling, labeling, smart-hands support, cabinet cleanup, documentation, and physical-layer remediation.
The position is travel-heavy and field-based, supporting enterprise, colocation, hyperscale, AI/HPC, construction, and operational data center environments.
**Must be based in the United States.** This is a Remote role with 100% travel.
**Other responsibilities include:**
Field Installation and Production
- Install servers, switches, storage equipment, patch panels, cable managers, support hardware, and related infrastructure.
- Perform rack-and-stack activities in standard, high-density, and AI-compute cabinets.
- Install, route, dress, label, and connect copper and fiber-optic cabling.
- Install management cables, console cables, power cords, interconnects, optics, and support components.
- Verify cable source, destination, port assignment, label, connector type, routing, slack, and bend radius.
- Work from cable schedules, rack elevations, port maps, and runbooks without needing every step explained once trained on the project standard.
- Perform cabling remediation, cleanup, defect correction, and rework.
Smart Hands, Quality, and Documentation
- Assist remote engineers and support teams with smart-hands activities.
- Replace damaged cables, labels, optics, transceivers, hardware, and field-replaceable components as directed.
- Capture serial numbers, asset tags, MAC addresses, photographs, and installation records.
- Update project trackers, completion checklists, issue logs, redline notes, and timekeeping systems.
- Inspect work for visible defects before requesting quality review.
- Report blockers, damaged equipment, missing materials, drawing conflicts, site issues, and safety concerns.
- Housekeeping and Customer-Site Conduct
- Maintain clean cabinets, pathways, workstations, staging areas, and project zones.
- Protect customer floors, cabinets, ports, optics, hardware, and pathways from damage.
- Communicate professionally with leads, superintendents, customers, subcontractors, and project stakeholders.
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
**Desired skills and experience:**
- 2 or more years of experience in data center, telecommunications, low-voltage, structured cabling, network deployment, or related field work.
- Experience installing copper and fiber-optic cabling.
- Experience mounting and installing equipment in data cabinets.
- Ability to follow detailed technical instructions, cable schedules, drawings, and runbooks.
- Ability to read cable labels, rack elevations, port maps, and basic drawings.
- Strong attention to detail, workmanship, documentation, and safety.
- Ability to document completed work accurately and work independently as part of a traveling field team.
- Valid driver's license and ability to meet travel, background, drug, safety, and site-access screening requirements.
- 2 or more years of experience in data center, telecommunications, low-voltage, structured cabling, network deployment, or related field work.
- Experience installing copper and fiber-optic cabling.
- Experience mounting and installing equipment in data cabinets.
- Ability to follow detailed technical instructions, cable schedules, drawings, and runbooks.
- Ability to read cable labels, rack elevations, port maps, and basic drawings.
- Strong attention to detail, workmanship, documentation, and safety.
- Ability to document completed work accurately and work independently as part of a traveling field team.
- Valid driver's license and ability to meet travel, background, drug, safety, and site-access screening requirements.
- Approximately 75% to 90% nationwide travel with frequent overnight and extended assignments.
- Ability to work days, nights, weekends, holidays, extended shifts, deployment windows, and 10- to 12-hour shifts.
- Lift and carry up to 50 pounds and assist with heavier team lifts.
- Stand and walk for extended periods; bend, kneel, crouch, reach, climb ladders, and work inside cabinets.
- Perform repetitive cable installation, dressing, labeling, and equipment installation tasks.
- Work in active construction and operational data center environments while wearing required PPE.
- **Rack-and-stack:** Install and organize servers, switches, storage, patch panels, cable managers, and support hardware.
- **Fiber and copper:** Route, dress, label, connect, inspect, and protect copper and fiber-optic cabling.
- **Production execution:** Complete assigned quantities while protecting quality, cleanliness, and documentation.
- **Drawings and schedules:** Follow rack elevations, cable schedules, port maps, drawings, labels, and runbooks.
- **Remediation:** Correct cabling defects, clean up cabinets, replace damaged components, and support punch-list closure.
- **Documentation:** Capture photos, serials, asset tags, MAC addresses, issue notes, and closeout evidence.
- **Smart hands:** Support remote engineers with physical verification, connection changes, and device information capture.
**A Little About Us**
Our mission is to challenge and enable our employees to achieve great things.
**We live and breathe our core values:**
- **We Before Me:** We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
- **Dare To Be Great:** We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
- **Own It:** We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
**Some of Our Benefits**
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Company-funded 401k contributions
- Zero-cost employer-covered health insurance
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
**Pursuant to the NYC Pay Transparency Law, the base salary range for this position in New York City is** **$62,400.00–$83,200.00** **, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. This is a salaried, non-exempt position eligible for overtime pay at one and one-half times the employee’s regular rate for hours worked over 40 in a workweek, in accordance with applicable law.**
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.