销售客户经理 – 美国西部
Sales Account Manager – U.S. West
公司简介
成立于2004年，Applied Biological Materials（abm）Inc. 是细胞生物学和细胞工程领域的全球领导者，利用包括CRISPR基因编辑、iPSC技术以及先进细胞模型在内的先进技术与模型系统，支持生命科学和药物开发领域的突破性发现。我们的总部位于加拿大温哥华，占地超过30,000平方英尺的先进湿实验室和办公空间，是先进研发和全球物流的中心。abm总部位于加拿大，业务遍及美国、中国和法国，为全球的学术机构、生物科技公司、制药企业、CRO、政府和研究客户提供服务。
职位介绍
作为我们在美国持续扩展的一部分，abm正在寻找一名销售客户经理，负责管理并拓展我们的美国西区市场，优先考虑西海岸的基地位置。该职位负责管理并拓展现有客户账户，并在学术、生物科技、制药、CRO、政府和研究机构中建立新的关系。
你将成为该地区客户的首要联系人，识别客户需求，提出定制化解决方案，并推动业务增长。理想的候选人应具备销售经验，并对生命科学领域有深入理解，具有积极主动、以客户为中心的心态。有销售细胞系、基于细胞的产品或相关生命科学研究产品的经验者优先。
主要职责：
- 管理并拓展美国西区的客户账户，包括关键生命科学枢纽以及学术、生物科技、制药、CRO、政府和研究机构
- 识别新的商业机会并推动收入增长
- 与研究人员、实验室负责人、采购联系人以及其他关键决策者和影响者建立长期关系
- 定期进行客户会议，包括线上和线下，以了解研究需求并发现abm产品和服务的机会
- 制定区域和客户计划，优先考虑高潜力客户，并保持健康的销售管道
- 识别客户需求，并与内部技术及产品团队合作，推荐合适的解决方案
- 达成或超越指定的收入目标、销售KPI和区域增长目标
- 在CRM系统中保持客户、机会、管道、预测和活动信息的准确性和及时性
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Company Overview
Founded in 2004, Applied Biological Materials (abm) Inc. is a global leader in cell biology and cell engineering, leveraging advanced technologies and model systems including CRISPR gene editing, iPSC technologies, and advanced cell models to support groundbreaking discoveries in Life Sciences and Drug Development. Our headquarters in Vancouver, Canada, spans over 30,000 sq. ft. of state-of-the-art wet lab and office space, serving as a hub for advanced R&D and global logistics. Based in Canada, abm operates internationally with locations in the United States, China, and France, serving academic, biotechnology, pharmaceutical, CRO, government, and research customers worldwide.
About the Role
As part of our continued expansion in the United States, abm is looking for a Sales Account Manager to manage and grow our U.S. West Territory, with a West Coast base location preferred. This role is responsible for managing and expanding existing customer accounts and developing new relationships across academic, biotech, pharma, CRO, government, and research institutions.
You will act as a key point of contact for customers in the region, identifying needs, proposing tailored solutions, and driving business growth. The ideal candidate will bring both sales expertise and a strong understanding of the life sciences sector, with a proactive, customer-first mindset. Experience selling cell lines, cell-based products, or related life science research products is strongly preferred.
Key Responsibilities:
- Manage and expand customer accounts across the U.S. West Territory, including key life science hubs and academic, biotech, pharma, CRO, government, and research institutions
- Identify new business opportunities and drive revenue growth
- Build long-term relationships with researchers, laboratory leaders, procurement contacts, and other key decision-makers and influencers.
- Conduct regular customer meetings, both virtually and in person, to understand research needs and identify opportunities for abm products and services.
- Develop territory and account plans, prioritize high-potential customers, and maintain a healthy sales pipeline.
- Identify customer needs and work with internal technical and product teams to recommend appropriate solutions.
- Meet or exceed assigned revenue targets, sales KPIs, and territory growth objectives.
- Maintain accurate and timely customer, opportunity, pipeline, forecast, and activity information in the CRM system.
- Collaborate closely with Technical Support, Marketing, Customer Service, Operations, and other internal teams to provide a strong customer experience.
- Represent abm at regional conferences, trade shows, scientific meetings, and other customer-facing events.
- Monitor market trends, customer needs, and competitor activity and provide feedback to support commercial strategy.
- Travel regularly within the assigned territory for customer meetings, conferences, and events, with occasional travel to other abm locations as required.
Qualifications:
- Bachelor's degree in Life Sciences, Biotechnology, or a related discipline; an advanced degree is an asset.
- Minimum 2 years of experience in business development, account management, or technical sales within the life sciences or biotechnology sector.
- Strong understanding of the U.S. life science research, biotechnology, and pharmaceutical markets.
- Experience selling cell lines, primary cells, cell-based products, research reagents, or related life science products is strongly preferred.
- Experience managing customers within the Western U.S. and/or an established customer network in the region is an asset.
- Demonstrated ability to develop customer relationships, identify sales opportunities, and grow revenue.
- Strong interpersonal, presentation, negotiation, and communication skills.
- Self-motivated and organized, with the ability to independently manage a geographic territory and competing priorities.
- Comfortable working in a dynamic, growth-oriented environment.
- Proficiency with CRM systems and Microsoft Office.
- Willing and able to travel regularly throughout the assigned territory.
Work Location
· This is a remote position, with California preferred
Employment Type
· Full-time, one-year fixed-term employment to start, with the expectation of conversion to permanent employment based on first-year performance
Compensation & Benefits
- Base Salary: Annual USD $90,000 – $105,000, commensurate with relevant experience and qualifications
- Eligible for a performance-based sales incentive plan
- Paid time off and company holidays
*We thank all applicants for interest in abm and the role. Only shortlisted candidates will be contacted.
Salary: Base Salary: Annual USD $90,000 – $105,000 plus sales incentivesOriginally posted on Himalayas