奢侈品航班预订专员
Luxury Flight Booking Specialist
设计市场运营未标注地域
公司NightOwl Consulting
薪资20,000 - 35,000 PHP
工作地点Worldwide
地域资格未标注地域
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间13 天前
数据来源Himalayas
与高端客户对接奢华旅行体验。进行外呼电话,筛选潜在客户,并预订豪华航班,包括商务舱、头等舱和私人飞机。将销售技巧与顶级服务相结合,提供无缝且个性化的旅行解决方案
主要职责
- 使用拨号系统拨打内外部电话联系潜在客户
- 筛选客户并提供定制化旅行方案
- 介绍FlyLuxury的高端航班服务和套餐,促成销售并安排预约
- 协调并管理商务舱、头等舱及相关预订
- 管理所有后续沟通(邮件、短信、电话)以保持客户热度
- 跟踪并汇报销售活动及转化数据
- 与销售团队协作,达成并超越月度目标
- 协助市场团队开展外呼活动和促销,推动预订增长
- 通过无缝且个性化的服务确保客户满意度
- 保持对旅行趋势、忠诚度计划和奢华航班产品的最新了解
- 以专业和谨慎的态度处理敏感客户信息
技能、知识与专长
- 销售、旅行预订或面向客户的奢华服务相关经验
- 熟悉拨号系统和外呼流程
- 具有GDS平台(如Amadeus、Sabre)背景者优先
- 优秀的沟通和说服能力
- 强大的组织能力和细致入微的注意力
- 能够独立工作,在快节奏、目标驱动的环境中表现出色
- 举止得体、专业,热爱奢华旅行
- 能灵活安排工作时间,包括周末和节假日
福利
- 薪资高于市场水平
- 首日即享主申请人及两名家属的HMO保险
- 政府规定福利
- 绩效奖励
- 每季度公司活动
- 1,000 PHP的最低限度福利
- 提供设备和软件
最初发布于Himalayas
查看英文原文
Connect high-end clients with premium travel experiences. Make outbound calls, qualify leads, and book luxury flights including business-class, first-class, and private jets. Combine sales skills with top-tier service to deliver seamless, personalized travel solutions.
Key Responsibilities
- Use a dialer system to make inbound and outbound calls to potential customers
- Qualify leads and present tailored travel opportunities
- Present FlyLuxury's premium flight services and packages, close sales, and set appointments
- Coordinate and manage bookings for business-class, first-class, and all relevant bookings
- Manage all follow-up communications (email, text, phone calls) to maintain warm leads
- Track and report on sales activity and conversion metrics
- Collaborate with the sales team to meet and exceed monthly targets
- Assist the marketing team with outbound campaigns and promotions to drive bookings
- Ensure high levels of client satisfaction by delivering seamless, personalized service
- Maintain up-to-date knowledge of travel trends, loyalty programs, and luxury flight offerings
- Handle sensitive client information with discretion and professionalism
Skills, Knowledge and Expertise
- Experience in sales, travel booking, or a customer-facing luxury service role
- Familiarity with dialer systems and outbound calling processes
- Background in GDS platforms (e.g., Amadeus, Sabre) is a plus
- Excellent communication and persuasive skills
- Strong organizational skills and attention to detail
- Ability to work independently and thrive in a fast-paced, target-driven environment
- A polished, professional demeanor and a passion for luxury travel
- Flexibility to work varying shifts, including weekends and holidays as needed
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
Originally posted on Himalayas
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