Broadcast Monitor
工作概述作为广播监视器，你将成为客户媒体覆盖的关键前线，在一天中担任他们的目光和耳朵。在我们的数据 ops 部门，你的核心任务是审查现场广播和电视节目，创建高精确，简洁的总结，并在严格的实时截止日期内应用重要元数据。你的工作确保 Isentia 的多样化的客户群随着发展保持即时了解主要媒体覆盖和品牌声誉趋势。临时工作时间表：DST （十月至四月）12:30 - 21:30,星期日 - 木曜日 非 DST （四月 - 10 月）: 13:30 - 22:30,周日 - 星期五休息日：周五-土요일 关键责任 · 总结和质量控制：听取并查看 ANZ 广播内容，以写出清晰的独立总结，捕捉媒体项目的绝对本质。你将始终应用 PASS 框架 （正确名词，准确性，拼音和语法以及可销售性）来达到严格的 QA 门。· 数据管理：从屏幕上的字符号中识别重要面试者和贡献者，并精确填充相关的元数据领域。· 日程与工作流程所有权：有效地完成日常广播监测时间表。你将主动地向团队领导提供任何编程冲突或延迟以保持无的工作流连续性。· 专注于客户：积极实施质量反，并通过谷歌聊天和广播新闻网等内部平台不断更新客户需求。·持续增长：定期参与1对1的辅导，团队指导会议以及旨在提高你的技能和支持职业发展的令人兴奋的迷你项目。专注于拼写和语法。·技术与媒体本能：· 在 ANZ 地区轻松识别和解释各种区域口音和声音的能力。· 每分钟至少输入40字的速度。· 使用 Google 工作空间/谷歌产品的熟练能力。·个人素质：你是自动化，灵活性和高度组织的。你可以在压力下多任务，适应不断变化的新闻环境。
查看英文原文
Job Overview
As a Broadcast Monitor, you will serve as the critical front line for our clients' media coverage, acting as their eyes and ears for broadcast content throughout the day. In our DataOps department, your core mission is to review live radio and TV broadcasts, create highly accurate, concise summaries, and apply crucial metadata under strict real-time deadlines. Your work ensures that Isentia’s diverse client base remains instantly informed of key media coverage and brand reputation trends as they develop.
Tentative Working Schedule:
DST (October - April):12:30 - 21:30, Sunday - Thursday
Non-DST (April - October): 13:30 - 22:30, Sunday - Thursday
Rest Days:Friday-Saturday
Key Responsibilities
- Summarization & Quality Control: Listen to and view assigned ANZ broadcast content to write clear, standalone summaries that capture the absolute essence of a media item. You will consistently apply the PASS framework (Proper Nouns, Accuracy, Spelling and Grammar, and Saleability) to meet strict QA thresholds.
- Metadata Management: Identify key interviewees and contributors from on-screen chyrons and accurately populate relevant metadata fields.
- Schedule & Workflow Ownership: Complete your daily broadcast monitoring schedule efficiently. You will proactively flag any programming conflicts or delays to your Team Leader to maintain seamless workflow continuity.
- Client-Centric Focus: Actively implement quality feedback and stay updated on evolving client needs via internal platforms like Google Chat and Broadcast NewsDesk.
- Continuous Growth: Engage in regular 1-on-1 coaching, team mentoring sessions, and exciting mini-projects designed to sharpen your skills and support your career growth.
What You Bring to the Team
- Education: A Bachelor’s Degree in Mass Communication, Journalism, English, International Studies, or a related field.
- Experience: At least 1+ years of experience in the BPO or media industry.
- Language & Communication: Exceptional oral English skills and excellent written English, with an uncompromising focus on spelling and grammar.
- Technical & Media Instincts:
- The ability to easily recognize and interpret various regional accents and voices across the ANZ region.
- A minimum typing speed of 40 words per minute.
- Proficiency using Google Workspace/Google products.
- Personal Qualities: You are self-motivated, flexible, and highly organized. You can multitask under pressure, adapt to constantly changing news content, and deliver to strict deadlines with minimal supervision.
- Work-from-Home Infrastructure: A reliable internet connection.
Originally posted on Himalayas