副总裁 AI 与自动化
Vice President AI & Automation
职位概述
AI与自动化副总裁，同时担任AI卓越中心（CoE）负责人，领导ARCHER的企业AI和智能自动化项目，将执行领导团队（ELT）的优先事项转化为业务可衡量的结果。该职位负责ARCHER在运营、债权解决、支付、财务、客户服务、法律和人力资源等领域的AI计划的战略、供应商管理和交付节奏。该组织是矩阵式结构：副总裁直接拥有AI产品负责人和业务分析师职能，而开发人员则向应用开发副总裁汇报。副总裁与产品、架构和开发、业务系统以及安全运营的副总裁一起，组成ARCHER的技术领导团队，并与首席信息官（CIO）和ELT职能负责人紧密合作，识别、优先排序并交付AI驱动的解决方案，以减少周期时间、降低运营成本、消除手动流程，并在索赔管理与债权解决方面建立竞争对手难以复制的优势。成功候选人是一位技术娴熟的领导者，曾亲自在生产环境中部署智能自动化和AI，具备现代大语言模型（LLM）和代理框架的实践经验，能够在中型企业环境中快速行动，并在以下规定任务中实现可衡量的结果。该副总裁继承了一个已运行的基础，包括一个运作良好的卓越中心、覆盖ARCHER核心运营、财务和收入系统的MCP服务器群、ARCHIE代理框架，以及一组已经产生成果的计划，并负责作为ARCHER的长期AI领导者，推动所有这些内容的成熟和扩展。
地点：远程
工作职责：
- 评估、优化并执行ARCHER的企业AI和智能自动化战略与路线图，根据价值、可行性、风险和业务需求持续优先排序各项计划
- 建立并扩大AI团队，直接负责AI产品负责人和将操作流程转化为代理就绪规范的业务分析师，开发资源从应用开发副总裁处矩阵化引入；在混合的本地、海外和承包商模式下配置员工，并为AI人才建立再培训、职业发展和保留路径
- 与职能负责人合作，识别、规划并交付高价值的AI计划，对采用和可衡量的业务成果共同承担责任
- 作为...
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POSITION SUMMARY
The VP, AI & Automation, who also serves as Head of the AI Center of Excellence (CoE), leads ARCHER’s enterprise AI and intelligent automation program, turning Executive Leadership Team (ELT) priorities into results the business can measure. This role owns the strategy, vendor management, and the pace of delivery for ARCHER’s AI initiatives across Operations, Lien Resolution, Payments, Finance, Client Services, Legal, and HR. The organization is matrixed: the VP owns the AI product owner and business analyst functions directly, while developers report to the VP, Application Development. The VP sits on ARCHER’s Technology Leadership team alongside the VPs of Product, Architecture and Development, Business Systems, and Security Operations, and partners closely with the CIO and ELT functional leaders to identify, prioritize, and deliver AI-enabled solutions that reduce cycle times, lower operating costs, eliminate manual processes, and build advantages in claims administration and lien resolution that competitors can’t easily copy. The successful candidate is a technically fluent leader who has personally delivered intelligent automation and AI in production, with working knowledge of modern LLM and agentic frameworks, capable of moving quickly in a mid-market environment and delivering measurable results against the mandate set out below. The VP inherits a working foundation, including a functioning Center of Excellence, an MCP server estate spanning ARCHER’s core operating, finance, and revenue systems, the ARCHIE agent framework, and a set of initiatives already producing results, and is responsible for maturing and expanding all of it as ARCHER’s long-term AI leader.
Location: Remote
Job Responsibilities:
- Assess, refine, and execute ARCHER’s enterprise AI and intelligent automation strategy and roadmap, continuously prioritizing initiatives based on value, feasibility, risk, and business need
- Build and scale the AI team, directly owning the AI product owner and the business analysts who translate operational processes into agent-ready specifications, with development resources matrixed in from the VP, Application Development; staff across a blended onshore, offshore, and contractor model and establish reskilling, career, and retention pathways for AI talent
- Partner with functional leaders to identify, scope, and deliver high-value AI initiatives with shared accountability for adoption and measurable business results
- Work as a peer within the Technology Leadership team, aligning AI delivery with Product, Architecture and Development, Business Systems, and Security Operations so agents, platforms, and systems of record advance together rather than on separate tracks; partner with the VP, Application Development on capacity and sequencing for matrixed development resources
- Manage AI and automation platform, partner, and vendor relationships, including evaluation and selection, with investments and agreements recommended to the CIO for final approval
- Expand and harden ARCHER’s existing AI infrastructure, including the ARCHIE agent framework and the estate of Model Context Protocol (MCP) servers now running across the QSF, SOW, Import, Finance, RevRec, and helpdesk domains, plus internal knowledge libraries, with accountability for model selection and upgrades, evaluation and testing practices, platform cost control, and resilience
- Own the specification layer the agent framework runs on, including business and functional requirements written as structured markdown that agents consume directly, tool and MCP definitions, and prompt and instruction libraries, all versioned and peer reviewed with the same discipline as code
- Partner with functional leaders to redesign processes, drive adoption, and determine where AI should assist, augment, or automate work, including associated role or workforce changes
- Establish and maintain enterprise AI governance in partnership with Security Operations, Legal, and business leaders, including standards for approved tools, sensitive data, human oversight, agent actions, agent identity, authorization and audit trails, model risk and responsible use
- Partner with Finance and business owners to define, track, and validate the full costs and measurable benefits of AI investments before scaling
- Develop and manage the AI and automation budget, recommending the people, platforms, partners, and investments required to deliver the roadmap
- Represent ARCHER’s AI program externally with clients, partners, and other key stakeholders, including in diligence settings
- Identify opportunities to translate AI capability into client-facing differentiation and new service lines, and present options to the CIO and ELT for decisions on revenue, pricing, and go-to-market
- Use ARCHER’s claims, lien and settlement data to build capabilities competitors can’t replicate, while protecting PII/PHI, and own the intellectual property in the agents and tools the team builds
- Get ARCHER’s data ready for AI, covering quality, lineage, access controls, and a single source of truth in the core operating system, before agent workflows can scale past pilots
- Advance AI-enabled software development practices to improve the productivity and effectiveness of product and engineering teams
- Build AI skills across the business rather than only inside the central team, using shared components, common patterns, and an internal community of practice
- Monitor and evaluate emerging AI technologies, recommending new tools, models, and platform capabilities aligned with ARCHER’s business, security, and architectural requirements
BENEFITS
- 401(k) retirement plans with matching contributions.
- Comprehensive health insurance coverage.
- Dental and vision insurance plans.
- Parental leave to support work-life balance.
- Short-term and long-term disability coverage.
ABOUT ARCHER
ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.
ARCHER’s core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.
Originally posted on Himalayas