商务银行业务专员（双语）
Specialist Business Banking (Bilingual)
申请截止日期：
11/04/2026
地址：
VIRTUAL(R)61 - 远程/远程办公 - QC - BMO
职位类别组：
商业销售与服务
该职位需要掌握除法语以外的语言，以便与魁北克省内外的非法语客户、员工和/或合作伙伴进行交流、支持和/或提供服务。
工作时间：
根据我们的运营时间安排工作时间：
周一至周六：上午8点 - 晚上8点
周日：上午10点 - 下午6点
你是否热爱帮助他人？加入我们充满活力的商业银行业务专家团队！
带着你对帮助小企业实现梦想的热情和承诺，通过提供金融解决方案和卓越的客户服务，成为我们协作且多才多艺的团队中的关键成员，为同事树立榜样并支持领导活动。加入我们，帮助业务和你的职业共同成长！
作为商业银行业务专员，你将培养良好的主动倾听技巧，并学习大量关于商业银行业的知识。你将与内部和外部的商业团体网络合作，为客户找到合适的解决方案。
你需要具备：
- 个人和小型企业银行业务产品的基本知识。
- 强大的人际交往能力，包括建立融洽关系和积极建立个人联系的能力。
- 呼叫中心和银行业务经验（优先考虑）。
• 组织能力。
- 具备持续学习、倾听、解决问题以及灵活/创造性应对新挑战的能力。
- 与内部合作伙伴和团队成员进行强有力的协作。
- 强大的分析和解决问题的能力。
- 高中毕业或同等工作经验。
• 法语/英语双语能力是必需的。
你如何取得成功：
你将深入理解客户需求，为现有的BMO客户或潜在客户提商业银行业务销售、服务和建议。你将就商业银行业务策略和产品（包括信用卡）向客户提供建议，以满足他们的目标和优先事项。根据批准的程序完成销售和服务活动。在需要时识别并转介给其他业务团体。
- 以专业、高效的方式处理客户咨询。
- 在需要时将复杂或未解决的客户情况转交给适当的BMO同事。
- 完成任何必要的活动和交易
查看英文原文
Application Deadline:
11/04/2026Address:
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:
Commercial Sales & ServiceThis position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
Work Schedule:
Assigned schedule will be based on business needs within our hours of operation:
Monday to Saturday: 8am - 8pm
Sunday: 10am - 6pm
Do you have a passion for helping others? Join our exciting team of Business Banking Experts!
Bring your passion and commitment for helping small businesses achieve their dreams through offering financial solutions and providing exceptional customer service. Be a key member of our collaborative and versatile team, act as a role model for colleagues and support leadership activities. Join us and help grow the business and your career!
As a Specialist, Business Banking Services you will develop strong active listening skills and learn a wealth of knowledge about business banking. You will work with a network of internal & external business groups to find the right solutions for our customers.
What you'll need:
- Working knowledge of Personal and Small Business Banking Products.
- Strong interpersonal skills, including the ability to build rapport and proactively establish personal connections.
- Contact Center & Banking Experience (Preferred).
• Organization skills.
- An aptitude for continuous learning, listening, solving problems, and responding flexibly/creatively to new challenges.
- Strong collaboration with internal partners and team members.
- Strong analytical and problem-solving skills.
- High school diploma or equivalent work experience.
• Bilingualism French/English Required.
How you'll Succeed:
You will probe to understand customer needs and provide Business Banking sales, service and advice to existing BMO customers or prospects. You will advise customers on Business Banking strategies and products (including credit cards) that meet their objectives and priorities. Fulfill sales and service activities for the customer in accordance with approved procedures. You will identify and make referrals to other business groups as needed.
- Handle customer inquiries in an informed, professional, and efficient manner.
- Escalate complex or unresolved customer situations to the appropriate BMO colleague as required.
- Perform any required activities & transactional outcomes after calls to ensure customer's requests are accurately processed. Refer to other business groups as needed.
- Maintain current knowledge of business banking and credit card products & processes and integrate into customer conversations in a professional manner.
- Maintain the confidentiality of customer and Bank information and adhere to regulatory and compliance requirements appropriate for the jurisdiction. Report issues as needed to protect the bank and our customers.
- Engage clients in holistic needs-based conversations to develop a complete understanding of the Business Banking needs and identify financial solutions to fulfill immediate and future needs. These solutions include commercial deposit accounts, cash management solutions (Online Banking for Business, Electronic Funds Transfers, & Wires), Small Business Lending & Small Business Credit Cards, Merchant Service Solutions (Moneris), Payroll Solutions (ADP) & more.
This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.
You're fluent in both French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
$37 000,00 - $70 000,00Pay Type:
SalariedThe above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at .
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Originally posted on Himalayas