成本匹配团队主管
Cost Match Team Lead
职位描述:该角色涉及到处理与工作相关/运营交易的供应商账单的端到端处理和处理高度专业技能。候选人必须拥有强大的流程和人员管理能力,以监督日常团队操作,确保目标按时交付,实施过程改进和标准化,从而提高效率,并促进团队合作和参与。任务和责任 1.开展每天的团队聚会,讨论日期的指标和团队目标 2.监测在 SLA 协议下达成的目标的及时执行。3. 与 LEAN 团队合作推动运营卓越性 4.确保每天的量度分布在团队成员之间 5.提供团队生产力报告 6.根据升级矩阵应对利益相关者 (1至2级)提出的质量问题 7.与 GPO 和本地同行进行标准化进程 8.驱动运营调用报告团队表现并解决利益相关者的开放问题 9.从启动到完成 Hypercare 通话时,确保向新国家监测迁移。波兰) 10.根据团队规则,更新,收集,分类和存档在运营过程中生成的文件。11.与任务和客观立场有关的其他任何官方订单的执行。12 评估团队成员的表现并帮助他们建立强职业道路 教育:财务研究生,IT 或相关领域经验:至少5年的工资经验处理发票处理,具有货运系统知识,至少1年 - 在相关领域监督经验。货运和物流背景是优势。技能:1.工作压力下和最低水平监督 2.强有领导能力2. 强大的责任感和责任感 3.高度专注,细节化和发展的自我组织技能 4.对过程进行批判性观察并实施新解决方案 5.分析能力 6.团队合作 7.在良好的水平上了解 SAP 8.能够用清晰而全面的信息写作提出询问 9.必须能以英语语言沟通良好 10.使用工具,技术,知识,学习。
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Job Description:
The role involves highly specialized skill in the end-to-end processing and handling of vendor invoices that are job-related/operational transactions. The candidate must possess a strong process and people management skill to oversee the day-to-day team operations to ensure that targets are delivered on time with quality, implements process improvements and standardization that drives efficiency and lastly to promote teamwork and engagement across the team.
Tasks and responsibilities
1. Conduct daily team huddles, to discuss metrics and team targets for the day
2. Monitor timely implementation of the objectives by agreed SLA.
3. Works with LEAN team to drive Operational Excellence
4. Ensures that day to day volumes are distributed across team members
5. Provides team productivity reports
6. Responds to quality issues raised by Stakeholders (1st to 2nd Level), in accordance with escalation matrix
7. Drives process standardization with GPO and Local counterparts
8. Drives Operational Calls to report team performance and resolve open issues with Stakeholders
9. Ensures that migration to new countries is monitored from Kick-off to completion of Hypercare calls
8. Monitoring the compliance of processes in accordance with the legal provisions in operation.
9. Ongoing cooperation with other organizational units (i.e. Poland)
10. Updating, collecting, sorting, and archiving of documents generated during operation according to the rules in the Team
11. Performance of any other official orders related to the tasks and objective position.
12 Evaluates team member performance and helps to create a strong career path for them
Education:
Graduate of Finance, IT, or related field
Experience:
Minimum of 5 years' work experience in handling Invoice Processing, with knowledge in freight forwarding system, with at least 1 year - supervisory experience in related field. Freight and Logistics Background is an advantage.
Skills:
1. Working under pressure and with minimum supervision
2. Strong Leadership skill
2. Strong sense of ownership and accountability
3. Highly focused, detail oriented and well developed self-organizational skills
4. The critical observation of the process and the implementing of new solutions
5. Analytical skills
6. Teamwork
7. Knowledge of SAP at a good level
8. Ability to write and raise queries in a clear and comprehensive message
9. Must be able to communicate well in English language
10. Ability to use the tools, technology, and methods in the field area of work enough to effectively improve the efficiency of services rendered
11. Ability to use methods of work (recommended by the globally recognized design methodologies - any of them), troubleshooting
12. Innovation management, project management to increase efficiency and quality of the delivered service
13. Effectively share knowledge and experience with other members of the team with the aim of raising the competence of colleagues
14. Knowledge of MS Office (Word, Excel, Power Point) at an advanced level, enabling e.g. sorting and filtering data, conditional formatting cells, creating pivot tables / graphs, vertical search data, validate / consolidating and grouping data
Originally posted on Himalayas