接待转介协调员
Intake Referral Coordinator
职位名称：转介协调员
公司：ReWorks Solutions
地点：远程办公（南非 - 美国工作时间）
雇佣类型：全职
工作时间：周一至周五，美国东部时间上午9点 – 下午5点
职位概述：
Intake Referral Coordinator 将负责高效管理并协调客户转介，确保与家庭、转介来源和临床团队的及时沟通。该职位在支持顺畅的入组流程和促进服务获取方面起着关键作用。
主要职责：
- 管理 incoming referrals，收集并核实所有必要的客户信息以启动入组流程。
- 作为转介来源的联系人，保持积极专业的关系。
- 与家庭有效沟通转介状态、入组步骤和所需文件。
- 在公司数据库和 CRM 系统中准确记录转介活动和客户入组状态。
- 与临床和行政团队协调，确保新客户的及时安排和入职。
- 识别优化转介和入组流程的机会，提高效率。
- 定期向管理层汇报转介趋势和入组指标。
- 要求
- 有转介协调、入组管理或医疗行政经验者优先。
- 出色的沟通和人际交往能力。
- 强大的组织能力和多任务处理能力。
- 熟练使用 CRM 和行政软件。
- 能够在远程环境中独立工作。
- 注重细节，致力于维护机密性。
- 有行为健康或 ABA 服务经验者优先。
- 福利
- 可以在美国工作时间舒适地工作
- 远程在家办公
诈骗声明：ReWorks Solutions 在招聘过程中永远不会要求支付费用或要求亲自到办公室。所有官方通讯将来自 ReWorks Solutions 的电子邮件地址。请直接与我们的团队核实任何可疑信息。
最初发布于 Himalayas
查看英文原文
Job Title: Intake Referral Coordinator
Company: ReWorks Solutions
Location: Remote (South Africa - US Hours)
Employment Type: Full-Time
Working Hours: Monday to Friday, 9 AM – 5 PM EST
Role Overview:
The Intake Referral Coordinator will be responsible for managing and coordinating client referrals efficiently, ensuring timely communication with families, referral sources, and clinical teams. This role is pivotal in supporting the smooth intake process and facilitating access to services.
Key Responsibilities:
- Manage incoming referrals, collecting and verifying all necessary client information to initiate intake processes.
- Serve as the point of contact for referral sources, maintaining positive and professional relationships.
- Communicate effectively with families regarding referral status, intake steps, and required documentation.
- Maintain accurate records of referral activity and client intake status within company databases and CRM systems.
- Coordinate with clinical and administrative teams to ensure timely scheduling and onboarding of new clients.
- Identify opportunities to streamline referral and intake processes for improved efficiency.
- Provide regular reports on referral trends and intake metrics to management.
Requirements
- Previous experience in referral coordination, intake management, or healthcare administration preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency with CRM and administrative software.
- Ability to work independently in a remote environment.
- Attention to detail and commitment to maintaining confidentiality.
- Experience in behavioral health or ABA services is an advantage.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Originally posted on Himalayas