解决方案工程师
Solutions Engineer
我们正在寻找一位解决方案工程师
Instinct Science 是兽医创新的前沿，由多年来为行业服务的世界级工具组成：易于使用的兽医实践软件（Instinct EMR）、扩展知识和技能的重要资源（Clinician's Brief）、临床和制药决策支持（Standards of Care & Plumb's），以及 AI 录入平台（ScribbleVet）。结合在一起，Instinct Science 为兽医在职业生涯的各个方面和阶段提供了一个生态系统。
在 Instinct Science，我们相信以同理心引领。我们的团队、客户及其患者和客户是我们一切工作的基础。我们的文化由 U.C.A.R.E. 价值观指导：我们因使命而快速前进，我们将客户置于每个决策的中心，并且我们彼此以善意和高标准相待。
你的角色预览 🔭
这是一个完全远程的职位。
解决方案工程师是 Instinct 市场进入组织中的战略技术领导者，与销售、市场和产品紧密合作，推动复杂的大型企业级机会。该职位带来深入的产品专业知识和强大的商业敏锐度，以支持完整的销售生命周期——塑造解决方案设计，影响产品定位，并确保从初步接触到实施的成功客户成果。
作为销售团队的一员，解决方案工程师通过领导高影响力的演示、赋能前线团队并为经验较少的成员提供指导，帮助扩大高绩效的销售模式。通过将客户需求转化为清晰的技术和业务价值，并将前线洞察反馈到产品开发中，这个角色在最大化客户价值和支持 Instinct 持续增长方面起着核心作用。
你将负责 🛠️
- 与销售团队合作，从发现到成交推动复杂和战略性机会。
- 为潜在的企业客户主导技术讨论、演示和深入的产品展示。
- 将客户的业务挑战转化为定制的解决方案提案。
- 与市场团队密切合作，完善对兽医决策者有共鸣的信息、宣传资料和演示叙事。
- 与产品团队跨职能合作，传递前线洞察、影响路线图优先级并验证新功能发布。
- 通过培训新员工支持销售赋能工作
查看英文原文
Meet Instinct 👋
Instinct Science is at the forefront of veterinary innovation, comprised of world-class tools that have served our industry for decades: easy-to-use veterinary practice software (Instinct EMR), an essential resource for expanding your knowledge and skills (Clinician's Brief), clinical and pharmaceutical decision support (Standards of Care & Plumb's), and an AI scribing platform (ScribbleVet). Combined, Instinct Science offers an ecosystem that veterinarians rely on for every aspect and stage of their careers.
At Instinct Science, we believe in leading with compassion. Our team, our customers, and their patients and clients are the foundation of everything we do. Our culture is guided by our U.C.A.R.E. values: We move fast because our mission matters, we put customers at the center of every decision, and we treat each other with kindness and high standards.
A Sneak Peek of Your Role 🔭
This is a fully remote role.
The Solutions Engineer serves as a strategic, technical leader within Instinct’s go-to-market organization, partnering closely with Sales, Marketing, and Product to drive complex, enterprise-level opportunities. This role brings deep product expertise and strong business acumen to support the full sales lifecycle—shaping solution design, influencing product positioning, and ensuring successful customer outcomes from initial engagement through implementation.
As a member of the sales organization, the Solutions Engineer helps scale a high-performing sales motion by leading high-impact demonstrations, enabling field teams, and providing mentorship to less-experienced team members. By translating customer needs into clear technical and business value, and by channeling field insights back into product development, this role plays a central part in maximizing customer value and supporting Instinct’s continued growth.
What You'll Do 🛠️
- Partner with Sales to drive complex and strategic opportunities from discovery to close.
- Lead technical discussions, presentations, and in-depth product demonstrations for prospective enterprise customers.
- Translate customer business challenges into tailored solution proposals.
- Collaborate closely with Marketing to refine messaging, collateral, and demo narratives that resonate with veterinary decision-makers.
- Work cross-functionally with Product to relay field insights, influence roadmap priorities, and validate new feature releases.
- Support sales enablement efforts by training new hires, delivering advanced product sessions, and maintaining demo environments.
- Participate in on-site customer engagements, conferences, and enterprise value assessments.
- Serve as a subject matter expert and trusted advisor both internally and externally.
- Maintain a deep understanding of industry trends, competitors, and emerging technologies.
- Act as a peer leader for other Solutions Engineers, supporting skill development, sharing expertise, and helping standardize tools, demos, and sales enablement materials.
Who You Are 🐱💻
Must Haves:
- 2+ years of relevant experience in Solutions Engineering, Sales Engineering, or related pre-sales roles.
- Experience collaborating across Sales, Marketing, and Product teams.
- Veterinary industry experience.
- Strong presentation and storytelling ability, with a consultative approach.
Preferred:
·
Instinct Science PIMs experience.
- HubSpot or CRM proficiency.
How Instinct will Care about YOU 🌞
- We offer a supportive and caring work environment.
- We are transparent, open, honest, and empathic, both internally and externally.
- We pay our team well.
- We offer medical, dental and vision benefits and 401K with match.
- We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
- We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work.
- We provide all-expense-paid time throughout the year together, including at our annual retreat.
The compensation range for this role is $110,000 - $135,000. This range reflects a mix of base salary and variable compensation earned through performance, and actual compensation will be determined through a variety of factors including the candidate's skills, qualifications, and experience.
Instinct is an equal opportunity employer committed to equality and providing a pleasant work environment free from harassment or discrimination in any form. All employees will be treated equally without regard to race, color, religion, sex, sexual orientation, gender identity, family or parental status, national origin, ancestry, veteran, or disability status.
If you require accommodations throughout any part of the pre-employment process, please contact our recruiting team at
Originally posted on Himalayas