客户经理 II

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

This role is responsible for owning, retaining, and growing large, complex Enterprise and Government accounts by driving significant expansion of ARR and durable NRR performance. This role leads strategic account planning, multi-year expansion strategies, account management, and complex renewal negotiations across executive-level, procurement, and compliance-driven buying environments.

What You'll Do

• Own and deliver expansion ARR quota and renewal outcomes within Enterprise and Government accounts.

• Develop and execute strategic, multi-year account plans focused on long-term value expansion.

• Lead advanced discovery across executive, users, procurement, security, and technical stakeholders.

• Navgate regulatory, compliance, and procurement frameworks associated with Enterprise and Government customers.

• Drive complex expansion negotiations with higher average selling prices and extended sales cycles.

• Lead and execute the Meddpicc sales process throughout an assignment book on Enterprise clients.

• Proactively manage renewal risk and pricing strategy to protect NRR performance.

• Maintain strong forecast accuracy and commercial inspection rigor.

• Partner cross-functionally to align expansion strategy with delivery capacity and portfolio roadmap.

• Lead a team approach of resources and elevate account planning standards. .

• Perform other duties and responsibilities as required to support business needs.

What You'll Bring

• Exhibits an exceptional degree of ingenuity and creativity. Regularly develops brand new concepts, processes, technologies, scientific principles and/or theories. Regarded as an expert in the field internally and externally.

• Develops information and technology, which advances knowledge in the field. Discovers unique solutions for technological challenges and/or advancements in an industry.

• Acts autonomously to uncover and resolve issues associated with new technologies and/or advancements. Work is self-initiated. Serves as a consultant to management to implement new technology and/or advancements. May act as informal team lead, and/or coach to less experienced team members.

• Serves as a consultant to top management in long-range company planning concerning new or projected areas of technological research and advancement. Prime spokesperson on company's technical capabilities. Frequently interacts with customers or industry thought leaders.

• Research and develops highly advanced applications resulting in new business opportunities for the company. Erroneous decisions or failures to achieve results may have a long-term negative effect on the organization’s reputation and business posture.

What We'll Offer

• Typical experience: 10+ years in a related role or experience.

• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.

• Significant experience managing Enterprise or Government account portfolios.

• Demonstrated ability to drive complex expansion and renewal outcomes.

• Strong executive presence and strategic negotiation capability.

• Experience navigating procurement and regulatory frameworks.

• Ability to travel when needed for cleint and internal meetings.

Preferred Qualifications

Education: University degree preferred.

Experience managing multi-year strategic account plans.

Experience in regulated industries or public sector environments.

Advanced training in structured account planning methodologies.

Working Conditions & Physical Demands

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

The expected On-Target Earnings (OTE) range for this position is $140,000-$180,000+, consisting of base salary and variable incentive compensation. Actual compensation will be determined based on skills, experience, market location, and business needs. Top performers may earn above OTE through accelerators and incentive programs

Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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