药房技术员 - 药物重整
Pharmacy Technician - Medication Reconciliation
CarepathRx通过技术、行业领先的药房服务和全方位的服务，将医院药房从成本中心转变为积极的收入来源。
职位详情：
职位概述：药房技术员负责协助药师、经理、总监和一线客户支持人员提供优质的患者护理和客户服务。药房技术员与临床服务总监协调，推动药房临床项目和服务，并支持远程药房运营。根据临床服务总监的指派，药房技术员可能协助其他角色和项目。
工作时间/安排：工作时间在东部时间早上8点至晚上11点之间变动，具体根据团队需求和可用性而定
绩效目标与职责：
职责可能包括但不限于：
- 协助临床服务，如药物重整、事先授权、补药授权等。
- 获取并记录患者完整的准确的用药史。
- 在需要时与患者、处方医生、照护者和药房澄清信息。
- 在基于电话的环境中每天提供卓越的客户服务，处理来自患者、照护者和医护人员的来电和外拨电话。
- 解决客户问题，并为来电者提供适当的后续步骤。
- 协助TSS人员配置服务，包括订单分类、电话接听以及其他由临床服务总监指派的任务。
- 协助药师通过队列监控、数据录入和处方转录在药房信息系统中操作，提交保险索赔，根据适用法律转移处方等。
资格与要求：
- 需要国家认证及州执照
- 需要高速互联网服务（必须通过有线或光纤服务提供商）
- 完成正式的药房技术员教育项目，优先考虑
- 具有药物重整经验，优先考虑
- 具有处方数据录入经验，优先考虑
- 具有项目协调经验
- 能够独立工作
- 能通过电子邮件和电话有效沟通
- 有紧急援助的开放时间
- 优秀的个人沟通能力
- 熟练使用办公技术工具，包括MS Office 2000或更高版本、互联网和电子邮件
- 具有Google G-Suite经验，优先考虑
CarepathRx为全职员工提供全面的福利包
查看英文原文
CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
Position Summary: The Pharmacy Technician is responsible for assisting pharmacists, managers, directors, and front line client support in providing quality patient care and customer service. The Pharmacy Technician coordinates with the Director of Clinical Services to facilitate pharmacy clinical programs and services and support telepharmacy operations. The Pharmacy Technician may assist in other roles and projects as assigned by the Director of Clinical Services.
Hours/Schedule: hours will vary between 8am-11pm Eastern, based on the needs of the team and availability
PerformanceObjectivesandResponsibilities:
Dutiesmayincludebutarenotlimitedto:
- Assist with clinical services, such as medication reconciliation, prior authorization, refill authorization, etc.
- Obtains and documents complete and accurate medication histories of patients.
- Clarify information with patients, prescribers, caregivers, and pharmacies when needed.
- Provide exceptional customer service each day in a phone-based environment, handling inbound and outbound calls to/from patients, caregivers, and providers.
- Resolve customer concerns and provide appropriate follow-up and next steps for the caller.
- Assist with TSS staffing services including order triaging, phone call answering, and other duties as assigned by the Director of Clinical Services.
- Assist pharmacists through queue monitoring, data entry and prescription transcription in Pharmacy Information Systems, submit insurance claims, transferring prescriptions in accordance with applicable laws, etc.
QualificationsandRequirements:
- NationalCertification&Statelicensesarerequired
- High speed internet service, required (must be through cable or fiber service provider)
- CompletionofaformalPharmacyTechnicianeducationalprogram,preferred
- Experiencewithmedicationreconciliation,preferred
- Experiencewithprescriptiondataentry,preferred
- Experiencewithprojectcoordination
- Abletoworkindependently
- Abletocommunicateeffectivelyviaemailandphone
- Openavailabilityforemergencyassistance
- Excellentinterpersonalskills
- Proficiencywithofficetechnologytools,toincludeMSOffice2000orlater,internet,andemail
- ExperiencewithGoogleG-Suite,preferred
CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying.Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
Originally posted on Himalayas