高级站点可靠性工程师
Senior Site Reliability Engineer
Moniepoint Inc. 是非洲的一站式金融平台，每月帮助 2000 万企业和个人无缝接入支付、银行、信贷、跨境和业务管理工具。
作为尼日利亚最大的商户收单机构，我们支持该国大部分的销售点（POS）交易。通过我们的子公司，Moniepoint Inc. 每年处理超过 2500 亿美元的数字支付交易价值。
我们做什么
在 Moniepoint，我们是一个以客户为中心的团队，致力于打造重新定义行业的解决方案。我们有多种产品为 businesses 提供关键服务，例如信贷、透支等。我们利用人工智能和数据来做决策，同时也采用技术和数据驱动的最佳实践来支持我们的业务。
想了解什么让 Moniepoint 成为一个令人难以置信的工作场所吗？查看我们关于如何培养创新、团队合作和成长文化的文章。
职位概述
我们正在寻找一位经验丰富的 SRE 来保障我们高度分布式平台的可靠性。您将结合对分布式系统的深入理解与强大的编码能力，定义 SLO，领导事件响应，并将自动化和自愈机制构建到我们的系统中。您将在确保服务随着我们超高速增长线性扩展的同时，平衡即时的运营稳定性与长期的战略工程。
职责
- 参与值班轮班，作为主要技术负责人。在重大严重程度事件中担任事件指挥官：启动作战室，协调跨职能团队，并提供清晰的状态更新。
- 对代码进行监控，暴露高基数指标和分布式追踪。与产品负责人协作定义、测量并捍卫服务等级目标（SLO）和错误预算。
- 编写高质量、可投入生产的代码（使用 Java、Go 或 Python），构建内部工具、自动化平台和自愈机制，以消除人工操作干预。
- 在设计阶段与产品工程团队合作，确保新服务从第一天起就具备可靠性、可扩展性和可观测性模式（如断路器、限流、背压、回退策略）。
- 分析系统性能和流量模式，建模未来的容量需求。进行负载测试和混沌工程实验，验证系统在故障条件下的弹性。
查看英文原文
Who We Are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
What We Do
At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions, but also have the technology and data-driven best practices used to support our businesses.
Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.
Job Summary
We are seeking an experienced SRE to engineer the reliability of our highly distributed platform. You will combine deep knowledge of distributed systems with strong coding skills to define SLOs, lead incident response, and build automation and self-healing mechanisms into our systems. You will balance immediate operational stability with long-term strategic engineering to ensure our services scale linearly with our hyper-growth.
Responsibilities
- Participate in on-call rotations as the primary technical lead. Act as the Incident Commander during major severity incidents: initiating war rooms, coordinating cross-functional teams, and providing clear status updates.
- Instrument code to expose high-cardinality metrics and distributed traces. Collaboratively define, measure, and defend Service Level Objectives (SLOs) and Error Budgets with product owners.
- Write high-quality, production-ready code (in Java, Go, or Python) to build internal tooling, automation platforms, and self-healing mechanisms that eliminate manual operator intervention.
- Partner with Product Engineering teams during the design phase to ensure new services are built with reliability, scalability, and observability patterns (circuit breakers, rate limiting, backpressure, fallback strategies) from day one.
- Analyze system performance and traffic patterns to model future capacity needs. Conduct load testing and chaos engineering experiments to verify system resilience under failure conditions.
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Requirements
- Minimum of 5 years of experience in SRE or Backend Engineering with a strong ability to write clean, performant, and tested code in Java, Go, Rust, or Python.
- Deep understanding of distributed systems architecture and design patterns. You possess a strong command of microservices fundamentals, event-driven architectures, and the underlying principles required to build systems that scale.
- Extensive experience with Google Cloud Platform (GCP) or similar cloud providers (AWS/Azure). You are proficient in running production workloads on Kubernetes (GKE/EKS) and troubleshooting cluster/infrastructure issues.
- Experience designing observability strategies using OpenTelemetry, Prometheus, New Relic, Datadog, or SigNoz to improve system visibility.
- Familiarity with operating and tuning production data stores (e.g., PostgreSQL, MySQL) and streaming platforms (e.g., Kafka, RabbitMQ) in a high-throughput environment.
What we can offer you
- Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
What to expect in the hiring process
- A preliminary phone call with the recruiter
- A technical interview with the Hiring Manager
- A behavioural and technical interview with a member of the Executive team.
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.