Support Clerk - Ardán Inc.
职位总结：成功的支持秘书负责包括但不限于：输入订单，处理更新，执行文件准备任务，如手动数据检查或找到先前政策，重新设置工作流程，上传文档，添加和删除附件，拉取 DataVault 通知，执行交付功能，从各种软件中进口出口，根据分配创建账单和其他任务。此外，支持负责处理大量来自我们的代理人的通信，因此，如果你能快速准确地打字，并且在紧缩的时间内可以检查文法，拼写和分区错误的文件，我们想见到你。对于这个角色来说，对敏感信息进行保密是必不可少的。基本功能：· 与代理人沟通 · 流程更新 · 订单输入 · 执行上述指定的其他任务 ·编辑已完成的语法，拼音和分区工作 · 收集和组织键盘材料 · 根据安全政策保持信息的机密性 教育，正式培训和经验：· 作为编写员，数据输入秘书或数据输入操作员的经验证明 · 快速和准确的打字技能；使用触摸键字系统是一种优势 · 对文字处理工具和电子表格的卓越知识 ·熟悉办公设备 ·强大的英语语言能力 · 注意细节的能力识别文法，拼音和分区错误 · 隐私 · 高中学学位；额外的计算机培训或认证是加上身体要求：这里描述的物理需求代表了雇员必须满足这些工作的基本功能。工作人员需要经常坐下来。员工有时必须站立；行走；使用手指和手指打字和用手臂伸出手。这项工作所需的具体视力能力包括近视，远视，颜色视觉，深度感知以及调整焦点的能力。工作环境：这里描述的工作环境特征代表了员工在执行该工作的基本功能时遇到的人。原因是：
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Position Summary:
A successful Support Clerk is responsible for tasks including but not limited to: entering orders, processing updates, performing file preparation tasks such as Manual Data Checks or locating Prior Policies, resetting workflows, uploading documents, adding and deleting attachments, pulling DataVault notifications, performing delivery functions, importing and exporting from various software, creating invoices and other duties as assigned. Additionally, Support is responsible for processing large volumes of communications from our agents, so, if you can type fast and accurately and can check documents for grammar, spelling and punctuation errors under tight deadlines, we’d like to meet you. For this role, it’s essential to handle sensitive information with confidentiality.
Essential Functions:
- Communications with Agents
- Process updates
- Enter orders
- Perform other duties as assigned and outlined above
- Edit completed work for grammar, spelling and punctuation
- Gather and organize typing material
- Keep information confidential in accordance with security policies
Education, Formal Training, and Experience:
- Proven work experience as a Typist, Data Entry Clerk, or Data Entry operator
- Fast and accurate typing skills; using a touch typing system is a plus
- Excellent knowledge of word processing tools and spreadsheets
- Familiarity with office equipment
- Strong English language skills
- Attention to detail with an ability to spot grammar, spelling and punctuation errors
- Confidentiality
- High school diploma; additional computer training or certification is a plus
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands and fingers to type & reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Ardánoffers some great perks:
- Health, dental, and vision benefits
- Employer-paid disability and life insurance
- Flexible spending accounts
- 401K with company match
- Paid time off and company-paid holidays
- Wellness resources
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
Originally posted on Himalayas