运营经理
Operations Manager
关于Accelerant
Accelerant是一个以数据驱动的风险交易平台，将特种保险风险的承保人与风险资本提供方连接起来。Accelerant由一群长期在保险行业工作的高管和技术专家于2018年创立，他们共同致力于重新构建风险交易的方式，使其对所有人都更有效。Accelerant的风险交易平台在超过20个不同的国家和250种特种产品中开展业务，我们自豪地看到我们的保险公司获得了AM Best A-（优秀）评级。如需更多信息，请访问。
概述
Accelerant正在寻找一名运营经理加入我们的英国和欧洲运营团队，该职位将向英国和欧洲运营负责人汇报。您将与销售与分销、技术、财务和外包运营团队合作，管理欧洲和英国特种承保人的数据上架、保费和现金管理。在Accelerant，我们将这些成员称为会员。
在此职位中，您将建立与会员的数据、技术和流程的深入关系，并将成为所有数据查询、问题和解决方案的主要联系人。
您将与我们的会员合作，协助他们分析和解决影响数据摄入、监管合规和报告的数据质量问题，利用您对相关数据标准的知识和经验。
您的工作将为运营部门的整体成功做出贡献，该部门负责将我们的数据流程进行转型，以提供受控、及时且高保真度的数据源。
主要职责
会员上架
• 管理新会员和业务扩展的操作尽职调查和上架流程
• 负责银行账户、系统和监管报告上架流程的协调和管理
• 负责新税务机构的上架以及与税务部门的联络
• 管理已写入与已支付的边境清单之间的对账，管理并监督过渡到外包运营团队的DUA和信用控制团队
• 在上架阶段与会员沟通开票流程
• 确保会员的 crib sheet 中包含针对委托承保权和信用控制团队的详细备注
运营管理
• 管理操作流程和控制遵守情况
• 管理边境清单和查询解决的KPI，并创造持续改进的环境
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查看英文原文
About Accelerant
Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged – so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating. For more information, please visit .
Overview
Accelerant is looking for an Operations Manager to join our UK and Europe Operations Team, this role will report into Operations Lead UK and Europe. You will work alongside the Sales & Distribution, Technology, Finance and Outsourced Operations teams to manage data onboarding, premium and cash management of speciality underwriters within Europe and UK, at Accelerant we call them members.
In this role you will build relationships and intimate knowledge of our members data, technology and processes and will be the point contact on all data queries, problems and solutions.
You will work alongside our members to assist them in the analysis and resolution of data quality issues that impact data ingestion, regulatory compliance, and reporting, utilising your knowledge and experience of the applicable data standards.
Your role will contribute to the overall success of the Operations function who are charged with transforming our data processes to deliver governed, timely and high-fidelity data sources.
Key Responsibilities
Member Onboarding
oManage the operational due diligence and onboarding procedures for new Members and Business expansions
oResponsible for coordination and management of the Bank accounts, systems, and regulatory reports onboarding procedures.
oResponsible for onboarding of new Tax authorities and liaison with the Tax department
oManage reconciliation between Written & Paid Bordereaux against cash received, manage, and oversee the transition to Outsourced Operations team DUA & Credit Control teams
oLiaise with members on invoicing procedures at the onboarding stage
oEnsure the Member Crib sheet have extensive notes for both Delegated Underwriting Authority and Credit Control Teams
Operations Management
oManage operational procedures and adherence to controls
oManage the bordereaux and query resolution KPIs and create an environment of continuous improvement
oProvide Operations Health reports for the monthly member meetings.
oDeliver, alongside the team, the Operational KPIs for onboarding, premium and cash operations
oOverseeing collection procedures and being a point of escalation for the Credit Controllers on difficult to collect cashes.
oEnsuring that targets for debt are met and aim to continuously improve upon such targets with improved working practices.
oInvestigating and resolving queries both internally and externally around outstanding items
oProvide management oversight to the outsourced operations to ensure the operational KPIs are met
oWork closely with senior management to develop the reporting processes, controls, and systems
oAssist in the implementation of new procedures, maintain, and improve internal controls to ensure compliance
Skills and qualifications Required:
oBachelor’s degree (or equivalent) required.
oAble to thrive in a fast-paced environment and flexibility dealing with significant operational change.
oAble to accomplish tasks with minimal supervision, maintain accuracy, and meet deadlines.
oExcellent written and oral communication skills around highly technical items
The technical skills and experience you'll need to be proficient are:
o5+ years of experience in Property, Liability and Specialty Insurance
oSolid technical knowledge of creating and processing Bordereaux
oExcellent English language, written and spoken is required, European languages advantageous
oLloyds Market Experience
oExperience of managing MGA Operations, preferred experience of the specialty market
oExcellent communication skills
oArticulate and confident in person, able to fit into a fast paced, dynamic environment with a 'can do attitude' and ability to build relationships across different levels of business
oAdvanced Microsoft Excel skills
oExcellent time management, attention to detail and follow-up skills.
oAbility to work autonomously and contribute to team objectives.
oProficiency in Microsoft Office and data management tools
Originally posted on Himalayas