Government Travel Consultant
亚苏曼诺公司正在寻求一个细节化和客户化的政府旅游顾问，以支持联邦机构提供专业的旅行服务。这一职位在确保旅行安排符合政府标准并提供特殊服务方面发挥着关键作用。不需要先前的政府旅行经验 - - 将提供全面培训来建立成功。这是一个远程职位；然而，我们在弗吉尼亚海 (VA) 的本地办公室需要一周的人际指导。该职位的起始率为18.00美元/小时。角色和责任包括但不限于：· 确保政府机构承包的空中，汽车和酒店住宿安全。· 确保预订旅行的所有方面 （国内和国际）都遵守所有政府旅游法规，并验证高质量的住宿和交通得到保障。· 確保整天保持所有排队。· 在可能的情况下启动取消或更改预订过程，包括适当的客户代理通知。· 根据需要向客户机构提供更新，以确保他们充分了解有关待定旅行的信息和状态。· 定期对旅游业的变化，趋势和产品进行研究，以确保在顾客机构提供咨询时使用最最新信息。· 在提供优质服务，及时准确完成旅行安排并向顾客机构推增值服务同时保持专业的客户服务态度和行为。· 本职位需要周末工作。· 书面和口头沟通技能 · 客户服务能力 ·积极态度 机会平等声明：塞尼卡控股不论种族，颜色，宗教，性别/性别，性取向，国家起源，年龄，残疾，家庭状况，遗传信息和/或具有基因特征的倾向，家庭暴力受害者身份，退伍军人地位或其他受保护阶级地位，为所有员工和申请者提供同样的就业机会。本政策适用于所有雇佣条款和条件，包括但不限于
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CI Azumano is seeking a detail-oriented and customer-focused Government Travel Consultant to support federal agencies with professional travel services. This position plays a key role in ensuring travel arrangements meet government standards while delivering exceptional service. No prior government travel experience is required- comprehensive training will be provided to set up for success.
This is a remote position; however, one week of in-person orientation at our home office in Virginia Beach, VA is required.
The starting rate for this role is $18.00/hour.
Roles and Responsibilities include, but are not limited to:
- Secure air, car and hotel accommodations for contracted government agencies.
- Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured.
- Ensure all queues are maintained throughout the day.
- Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
- Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel.
- Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
- Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
- Weekend work is required in this role
Basic Qualifications:
· High School Diploma or GED, with some post-high school education
Competencies/Job Knowledge
- Travel industry experience
- Proactive approach to systems and processes.
- Working knowledge of WorldSpan and SABRE GDS
- Written and verbal communication skills
- Customer service skills
- Positive attitude
Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Originally posted on Himalayas