高级内容分析师
Senior Content Analyst
职位概述
DecodeRx 产品内容映射高级分析师是精准AQ的受管付费方和提供方智能资产的准确性、一致性和可扩展性的负责人。您将负责将原始、命名不一致的付费方/计划和HCP/提供方记录映射到受管实体,开展内容研究以丰富和验证这些记录,并应用保持层级清晰且有据可依的业务规则。
此职位结合了深厚的市场准入领域知识与强大的数据技能(SQL、Excel 和现代分析工具),并具备持续改进的思维模式。您将与产品负责人、工程团队、内容团队、交付团队和客户成功团队紧密合作,执行运营节奏,解决异常情况,并帮助实现AI/ML辅助映射,同时保持适当的人员监督。
汇报关系与团队背景
- 团队:DecodeRx — 付费方与提供方内容映射(付费方层级、HCP/提供方映射及相关智能资产)。
- 汇报对象:产品负责人 / 产品支持负责人(DecodeRx)。
- 协作对象:跨全球时区的产品经理和负责人、工程/开发运维、内容专家、交付团队和客户成功团队。
职责
- 通过整合多个来源中不一致的命名、标识符和结构,将付费方/计划和HCP/提供方记录映射到受管的DecodeRx层级中。
- 开展内容研究(在线和基于来源)以确认并丰富记录细节——计划类型、父组织/控制方、PBM关系和提供方隶属关系。
- 评估置信度评分,记录映射依据,并准备供上级验证的审查输出;对初级分析师的映射进行质量检查并解决异常情况。
- 通过验证、清洗和丰富数据来监控和维护数据质量。
- 与相关方合作识别关键数据元素并定义数据质量标准。
- 创建和维护数据字典、数据血缘和元数据管理实践。
- 制定和维护数据治理政策、流程和标准。
- 监控和维护多个系统和应用程序中的数据完整性。
- 进行数据概要分析和研究,以识别数据质量问题并提出解决方案。
- 开发和维护数据管理工具,包括数据质量仪表盘、评分卡和报告。
- 与运营团队合作以确保数据流程的顺利运行。
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Position Summary
The Senior Analyst — DecodeRx Product Content Mapping is a subject-matter expert who owns the accuracy, consistency, and scalability of Precision AQ’s governed payer and provider intelligence assets. You will lead the mapping of raw, inconsistently named payer/plan and HCP/provider records into governed entities, conduct content research to enrich and validate those records, and apply the business rules that keep the hierarchies clean and defensible.
This role blends deep market-access domain knowledge with strong data skills (SQL, Excel, and modern analytics tooling) and a continuous-improvement mindset. You will partner closely with Product Owners, Engineering, Content, Delivery, and Client Success to run the operational cadence, resolve exceptions, and help operationalize AI/ML-assisted mapping while maintaining appropriate human oversight.
Reporting & Team Context
- Team: DecodeRx — Payer & Provider content mapping (payer hierarchy, HCP/provider mapping, and related intelligence assets).
- Reports to: Product Owner / Product Support Lead (DecodeRx).
- Collaborates with: Product Managers and Owners, Engineering/DevOps, Content SMEs, Delivery, and Client Success across global time zones.
Responsibilities
- Map payer/plan and HCP/provider records into the governed DecodeRx hierarchies by reconciling inconsistent naming, identifiers, and structures from multiple sources into a single governed entity.
- Conduct content research (online and source-based) to confirm and enrich record details — plan type, parent organization/controller, PBM relationships, and provider affiliations.
- Assign confidence ratings, document mapping rationale, and prepare reviewer-ready outputs for senior validation; QC junior-analyst mappings and resolve exceptions.
- Monitor and maintain data quality by validating, cleansing, and enriching data as needed.
- Work with stakeholders to identify critical data elements and define data quality standards.
- Create and maintain data dictionaries, data lineage, and metadata management practices.
- Develop and maintain data governance policies, procedures, and standards.
- Monitor and maintain the integrity of data across multiple systems and applications.
- Conduct data profiling and analysis to identify data quality issues and recommend solutions.
- Develop and maintain data management tools, including data quality dashboards, scorecards, and reports.
- Work with Operations teams to ensure that data management processes are integrated into adjacent development and delivery activities.
- Train end-users on data management and mapping best practices and procedures.
- Ensure compliance with data privacy, security, and regulatory requirements.
- Participate in data governance committees and collaborate with other data stewards to develop and implement enterprise-wide data management strategies.
- Gather feedback from internal users and external clients to understand their needs and translate them into meaningful data product improvements.
Requirements
- A Bachelor’s or Master’s degree in Pharmacy, Biotechnology, Engineering, Life Sciences, or a related field.
- At least 3–5 years of experience in payer analytics, formulary/claims data management, content mapping, data governance, or a related field.
- A strong understanding of formulary data, patient claims data, and data management concepts — including data quality, metadata management, data lineage, and data governance.
- Familiarity with payer mapping, HCP/provider mapping, content research, SQL, data modeling, and database management systems.
- Experience with master data management (MDM), data profiling, and analysis tools.
- A combined 2+ years of work experience across United States healthcare data.
- Knowledge of data privacy, security, and regulatory compliance requirements.
- Advanced proficiency in Excel and Power BI for analysis, reporting, and dashboarding.
Desired Qualifications
- Experience with Reltio, Informatica, or other master data management tools.
- Familiarity with Snowflake.
Competencies
Domain & Analytical Expertise
- Deep understanding of payer/plan and provider structures and the rules that govern payer and provider hierarchies; strong critical thinking and attention to detail in a fast-paced environment.
Operational Outlook
- Translates macro tasks into actionable, documented, tracked steps; actively seeks automation and process improvement while transferring knowledge to the team.
Communication — Written, Verbal & Presentation
- Simplifies complex mapping and data concepts for diverse audiences; responds promptly and clearly to internal and client inquiries.
Collaboration, Leadership & Judgment
- Works effectively across teams and cultures, mentors peers, shares constructive feedback, and demonstrates sound judgment, task management, and conflict resolution.
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