战略客户经理
Strategic Account Manager
AVEVA 为超过 90% 的领先工业企业提供值得信赖的软件
职位名称:战略客户经理
工作地点:英国,伦敦 - 混合办公
雇佣类型:全职
职位描述
战略客户经理的职责是与新客户建立业务关系,并在指定区域内扩大现有重点客户的影响力。主要目标是实现增量收入目标,并最大化 AVEVA 软件解决方案和服务在这些客户中的渗透率(交叉销售和升级销售)。
此人应具备团队合作精神,能够与客户进行积极有效的商业对话。
关键职责
- 实现或超越季度增量收入目标,支持区域业务计划。
- 通过强大的跨产品组合销售策略,实现收入增长和客户成果最大化,利用 AVEVA 战略销售策略,专注于为客户业务带来最大影响。
- 发现、引导并推动新的收入来源,同时对账户内从机会产生到合同签订的所有商业活动负责。
- 制定并执行客户计划,明确你实现目标的战略和战术方法。
- 计划并组织所有相关的销售活动,从潜在客户开发到业务成交,符合 AVEVA 的政策和流程,包括其他书面和口头沟通。
- 识别、追求并发展 C 级客户关系,并通过这些互动深入了解客户的数字化举措和业务驱动因素。这些关系将确保 AVEVA 成为客户提供显著价值的战略合作伙伴,通过变革性销售举措实现客户价值。
- 使用 AVEVA 客户经理仪表盘分析持续的绩效,提供月度绩效报告,包括长期客户策略、当前和计划的活动、客户拜访、收入状况和收入预测。
- 遵循 AVEVA MEDDPICC 预测协议维护和发展客户管道,并在 AVEVA 的 CRM 解决方案(Salesforce)中维护所有活动。
核心要求
- 在销售、客户管理或业务开发领域有丰富经验,向公用事业和基础设施、油气、输配电或 EPC 业主销售软件解决方案。
查看英文原文
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.
Job Title: Strategic Account Manager
Location: Poland (Remote)
Employment Type: Full-time
The Job
The Strategic Account Manager's purpose is to develop business with new accounts and footprint expansion within existing named accounts of the defined territory. The primary goal of the role is to meet revenue objectives and maximize AVEVA solutions and services within these accounts., whilst being a strong team player, able to positively conduct challenging business and commercial conversations with customers.
Key responsibilities
- Meet or exceed quarterly revenue targets supporting the regional business. Maximizing revenue growth and customer outcomes through a robust cross-portfolio sales strategy, utilizing the AVEVA Strategic Sales Plays, focusing on delivering the most impact to our customers’ business.
- Direct the account team to uncover and drive new revenue generation and is solely accountable for all commercial activity within the account from opportunity inception to contract closure.
- Define and execute your Account Manager Business Plan, which outlines your strategic and tactical approaches for achieving your targets
- Plan and organize all related sales activities starting from prospecting through to closing business in line with the Framework of ONE AVEVA Comply with AVEVA’s Processes and Policies and other written and verbal communication from the management.
- Identify, pursue, and develop C- Level client relationships and, through the course of these interactions, deepen their understanding of their client’s digital initiatives and business drivers. These relationships will secure AVEVA’s position as a strategic partner providing significant value to the customer through transformational sales initiatives.
- Analyze ongoing performance against your plan to develop monthly reporting, including long-term account strategies with current and proposed activities, customer visits, revenue status, and revenue forecast.
- Maintain and develop the customer pipeline following the stage-gate forecasting protocols and maintain all activity within AVEVA’s CRM solution.
Essential requirements
- Significant experience in sales, account management, or business development role selling software solutions serving Owner Operators, EPCs, or Design consultants.
- Well versed and experienced with IT solutions and the businesses associated with the industries served by AVEVA (Energy/Manufacturing/Infrastructure/Mining, Metals, Materials/Marine etc.).
- Ability to be insightful about the customer’s business and be able to investigate and uncover their most important problems to solve, matching AVEVA’s solutions to them where appropriate.
- You will be a self-starter, able to work to develop new client engagements through the entire sales cycle.
- Skilled and experienced in operating at various levels, from end-user to senior decision-makers within AVEVA’s target customer base, aligning their business problems with our technology solutions.
- A Strong understanding of the business benefits of the AVEVA solutions and services. Ability to describe the product benefits and any special offers and advise how these may benefit customers personally.
- Commercial and analytical skills to identify market trends and opportunities for your nominated territory, creating dynamic business and account plans to exploit such opportunities.
- Strong communication skills in all forms – written, oral, email, presentation etc. Fluency in English and the local language to C1/C2 level is required
Desired skills
- Domain expertise and relationships in EPC, O&G, Power
- Degree qualified or a professional qualification in a relevant area to the key AVEVA industries
Commercial at AVEVA
Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Originally posted on Himalayas