初级客户服务
Entry Level Customer Service
我们是全球唯一一家100%由工会标签认证的补充福利提供商，自豪地为超过40,000个工会和协会提供服务，业务遍及全球。在过去60多年里，我们帮助勤劳的家庭获得设计用于提供长期财务保障和安心感的补充和永久福利计划。
职位概述
我们正在寻找有动力、以服务为导向的个人加入我们的远程团队。在此职位中，您将与已请求信息的工会成员联系，解释可用的福利选项，并引导他们完成简单的注册流程。
主要职责
- 处理与潜在客户的来电和外拨电话
- 安排并确认虚拟预约
- 通过视频会议进行福利介绍
- 清晰解释可用的项目和保障选项
- 协助申请及所需文件
- 维护准确的客户记录并遵循服务标准
- 参与持续的培训、指导和领导力发展
我们寻找的人选
- 强大的口头沟通和人际交往能力
- 积极的态度、专业精神和学习意愿
- 有客户服务或销售经验者优先，但非必需
- 基础计算机技能，适应远程工作环境
- 能够独立工作同时为团队做出贡献
- 在美国或加拿大合法工作授权
您将获得
- 初期后享受完整的福利包
- 100%远程职位，无需通勤
- 设计用于支持工作与生活平衡的灵活时间表
- 每周支付加上基于绩效的月度奖金
- 对表现优异者，每年提供前往坎昆、巴哈马、拉斯维加斯等目的地的激励旅行
- 职业发展、领导力培训和晋升机会
如果您积极进取、以人为核心，并希望获得具有长期增长潜力的灵活职业，请立即申请以了解更多信息。
最初发布于Himalayas
查看英文原文
About Us
We are the world's only 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped hardworking families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.
Position Overview
We are seeking motivated, service-focused individuals to join our remote team. In this role, you'll connect with union members who have requested information, explain available benefit options, and guide them through a simple enrollment process.
Key Responsibilities
- Handle inbound and outbound calls with prospective clients
- Schedule and confirm virtual appointments
- Deliver benefits presentations through video meetings
- Explain available programs and coverage options clearly
- Assist with applications and required documentation
- Maintain accurate client records and follow service standards
- Participate in ongoing training, coaching, and leadership development
What We're Looking For
- Strong verbal communication and interpersonal skills
- Positive attitude, professionalism, and willingness to learn
- Customer service or sales experience is an asset, but not required
- Basic computer skills and comfort working in a remote environment
- Ability to work independently while contributing to a team
- Legally authorized to work in the U.S. or Canada
What You'll Receive
- Full benefits package after the initial period
- 100% remote position with no commute required
- Flexible schedule designed to support work-life balance
- Weekly pay plus performance-based monthly bonuses
- Annual incentive trips to destinations such as Cancun, the Bahamas, Las Vegas, and more for top performers
- Career growth, leadership training, and advancement opportunities
If you're motivated, people-focused, and looking for a flexible career with long-term growth potential, apply today to learn more.
Originally posted on Himalayas