技术负责人
Technical Lead
这是一个远程职位。
职位名称：ServiceNow 开发人员
工作地点：科伊姆巴托尔 / 海得拉巴 / 远程
经验要求：7年以上
职位简介：我们正在寻找一位经验丰富的 ServiceNow 开发人员加入我们的团队。理想的候选人应具备超过7年的 ServiceNow 开发经验，重点在 IT 资产管理（ITAM）和自定义应用程序的开发。您将负责在 ServiceNow 平台上设计、开发和实施解决方案，以优化业务流程并提高服务交付效率。主要职责：
- 在 ServiceNow 平台上设计、开发和实施 ITAM 解决方案。
- 与相关方合作，收集需求并定义自定义应用程序的系统规格。
- 定制和配置 ServiceNow 应用程序和模块，包括 ITAM、事件管理、问题管理、变更管理。
- 开发脚本、业务规则和工作流，以自动化流程并提高效率。
- 使用 REST、SOAP 或其他集成方法，将 ServiceNow 与其他系统和工具进行集成。
- 对应用程序进行全面测试，并在部署后提供持续的支持和维护。
- 排查和解决与 ServiceNow 应用程序和服务相关的问题。
- 确保符合 ITIL 最佳实践和组织政策。
- 记录解决方案、流程和变更，用于知识管理和培训。
- 指导初级开发人员，并提供最佳实践和编码标准方面的指导。
要求
资格条件：
- 计算机科学、信息技术或相关领域的学士学位。
- 7年以上 ServiceNow 开发和管理经验。
- 在 IT 资产管理（ITAM）流程和最佳实践方面有扎实的专业知识。
- 在 ServiceNow 平台上开发自定义应用程序有实际经验。
- 精通 JavaScript、HTML、CSS 和 ServiceNow 脚本语言。
- 有使用 ServiceNow 模块如事件、问题、变更和服务目录的经验。
- 熟悉 ServiceNow 集成（REST、SOAP）和 Web 服务。
- 了解 ITIL 框架及其在 ServiceNow 中的应用。
- 优秀的解决问题能力和细致的工作态度。
- 具备良好的沟通能力，能够与跨职能团队有效协作。
- 拥有 ServiceNow 认证应用开发人员（CAD）或认证系统
查看英文原文
This is a remote position.
Job Title: ServiceNow Developer
Location: Coimbatore / Hyderabad / Remote
Experience: 7+ Years
Job Summary:We are seeking an experienced ServiceNow Developer to join our dynamic team. The ideal candidate will have over 7 years of experience in ServiceNow development, with a strong focus on IT Asset Management (ITAM) and the creation of custom applications. You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform to enhance business processes and improve service delivery. Key Responsibilities:
- Design, develop, and implement ITAM solutions within the ServiceNow platform.
- Collaborate with stakeholders to gather requirements and define system specifications for custom applications.
- Customize and configure ServiceNow applications and modules, including ITAM, Incident Management, Problem Management, and Change Management.
- Develop scripts, business rules, and workflows to automate processes and improve efficiency.
- Perform integration of ServiceNow with other systems and tools using REST, SOAP, or other integration methods.
- Conduct thorough testing of applications and provide ongoing support and maintenance post-deployment.
- Troubleshoot and resolve issues related to ServiceNow applications and services.
- Ensure compliance with ITIL best practices and organizational policies.
- Document solutions, processes, and changes for knowledge management and training purposes.
- Mentor junior developers and provide guidance on best practices and coding standards.
Requirements
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in ServiceNow development and administration.
- Strong expertise in IT Asset Management (ITAM) processes and best practices.
- Proven experience in developing custom applications within the ServiceNow platform.
- Proficient in JavaScript, HTML, CSS, and ServiceNow scripting languages.
- Experience with ServiceNow modules such as Incident, Problem, Change, and Service Catalogue.
- Familiarity with ServiceNow integrations (REST, SOAP) and web services.
- Knowledge of ITIL framework and its application within ServiceNow.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
- ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) preferred.
Originally posted on Himalayas